Hello,

Please let me know if this is a plugin for comments.
This type of plugin we don’t have tested, maybe this has some settings.

Thank you!

Hi,

Maybe this problem is caused by a plugin conflict.
Please check, if the problem is not related to a plugin conflict.

Thank you!

Hello,

Please try to reindex the website on Google.
-> https://wplook.com/website-indexed/
-> https://www.reliablesoft.net/force-google-crawl-a-site/#force-site-reindex
-> https://www.businessinsider.com/how-to-get-google-to-crawl-your-site
-> https://support.google.com/news/publisher-center/thread/186618619/google-not-indexing-news-sites-new-posts-after-october-spam-update?hl=en

Let me know the results after the post is re-indexed.

Thank you!

Hello Ashraf,

I think the problem is that somehow you have both English and your language, and they are combined, RTL with LTR

Thank you!

Hi,

I’m glad that you solved the problem.

Have a nice weekend!

Hello,

Please provide a link to your post when this issue appears.
Also, please provide some screenshots of the content posted in the editor.

Thank you!

Hello,

The mobile theme comes with its own templates/design for pages, posts, categories, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/3
The mobile theme requires the “265×198” and the “741×486” thumbnail sizes in order to show the featured images properly.
This can be found here: https://www.screencast.com/t/N18dR3qZrh -> https://forum.tagdiv.com/theme-thumbs/

Thank you!

Hello,

Please contact us via email at contact@tagdiv.com and provide the wp-admin access and credentials; also, cPanel access.

Thank you!

Hello,

Seems you have the mobile theme and AMP are still activated on the website. Please deactivate those plugins and purge the cache a few times.
Please disable the redirect from the mobile version to amp -> https://i.imgur.com/7Z7V82x.png using that option your visitors will never see the responsive version, only the amp version.

The AMP works better only with the Mobile Theme plugin. From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Please read all about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. Documentation here:
– https://forum.tagdiv.com/the-mobile-theme/
– https://forum.tagdiv.com/mobile-theme-introduction/
Please read all about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Note that you can not customize AMP so much, because it comes with its own design.
There are some settings in the Theme panel -> Mobile Theme and Dashboard -> AMP only.
You can not add a shortcode as in the TagDiv Composer. Please note that you can’t customize the AMP pages with the TagDiv Composer.
Make sure the redirect mobile visitors to amp option is disabled.

Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

Thank you!

Hello,

Yes, you can’t mix the posts with images and without images in the same block, only in individual blocks.

Thank you!

Hello,

Please add a new block and see if you can display it as you want. Normally should look like this https://i.imgur.com/NN2qWcS.png

Thank you!

Hello,

Please let me know how you added the block inside the post content.

Thank you!

Hi,

The custom label is displayed on the blocks(Flex Block and Big Grid Flex), this element can’t be added in Single Post Template.

Thank you!

Hello,

Please check the topic and try the steps https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/

Thank you!

Hello Chris,

You can change the font-size with tagDiv Composer, select the Single Post Content and in the Style tab, you can change the font => https://www.screencast.com/t/HP10y2GgR

Hope this helps you!

Thank you!

Hello,

The auto ads (which are displayed randomly on your website) should be placed in the Theme Panel -> Analytics/Js Codes. The custom ads should be placed in the selected adspot.

Thank you!

Hello,

My bad, the custom label is displayed for Flex Block and Big Grid Flex -> https://i.imgur.com/3Uop58r.jpg, not in the Single Post Template

Thank you!

Hi,

I checked and now the articles are displayed -> https://i.imgur.com/Uu9tcyT.png -> https://i.imgur.com/bEEE85W.png -> https://i.imgur.com/04opkjp.png

Thank you!

Hi,

Please let me know if you made some changes to the theme files.
Please disable the extra plugins, and check if the code is still displayed.
Also, please check if you have some code in the Theme Panel -> Analytics/JS Code -> https://i.imgur.com/yFkqgDb.png.

Thank you!

Hello,

Please check this guide https://www.wpbeginner.com/wp-themes/how-to-remove-date-and-time-from-wordpress-comments/

Thank you!

Hello,

This problem was solved in Newsapepr v12.1 -> https://wpscan.com/vulnerability/993a95d2-6fce-48de-ae17-06ce2db829ef, but as certain security plugins detect plugin version < 3.5, the problem was in 3.4. To solve the problem with <3.5 we changed the version to 3.6, all you have to do is delete tagDiv Composer and reinstall it from Newspaper > Plugins.

Thank you!

Hi,

Usually, the color and image are set on the row, so please edit and select the row https://i.imgur.com/ZFSQ5hB.png -> https://forum.tagdiv.com/topic/background-color-of-the-main-menu-be-changed/ please check each row and delete the background color/image.

Thank you!

Hi,

Please provide the link to your website.

Thank you!

Hi,

Please use this custom code css
.tdb_smart_list_4 .tdb-slide-smart-list-figure img
{pointer-events: none;
}
Set the code in the Theme Panel -> Custom Code -> Custom CSS.

Thank you!

Hi,

I don’t understand what the problem is, that’s how it works. This is also the case with nope pre-built websites https://i.imgur.com/UHNwdm1.png -> https://demo.tagdiv.com/newspaper_center_pro/2022/01/07/td-post-the-most-popular-celebrity-name-list-of-the-millennium-is-finally-here/

Thank you!