Hello,

Yes, you can filter it for 24 or 48 https://forum.tagdiv.com/flex-block-settings-guide/ -> https://i.imgur.com/GplMZXM.png -> https://i.imgur.com/GSoIHJ3.png

Thank you!

Hi,

Unfortunately, I fully understand what is the problem.
This is the style for Single Post Content.

Thank you!

Hello,

Unfortunately, you can add only five custom fonts.

Thank you!

Hi,

Please contact us via email at contact@tagdiv.com and provide wp-admin access.

Thank you!

Hello,

You need to edit the icon in the plugin, because there is created a custom module please check the documentation https://forum.tagdiv.com/edit-modules-flex-block-x/

Thank you!

Hi,

Please check if you have the mobile theme plugin activated, if yes, please disable it.
Also, please provide the link to your website.

Thank you!

Hello,

You have the option to add and use custom fonts files, please check our guide: https://forum.tagdiv.com/font-customization/

Thank you!

Hi @RTW,

Please contact us via email at contact@tagdiv.com and please provide wp-admin and cPanel access. We’ll check it as soon as possible!
Please provide those details to the email or include the link to this topic.

Thank you!

Hi,

Please provide some screenshots of what tags you are referring to.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Please check the topic and try the steps https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/

Thank you!

Hi,

I’m glad the problem has been resolved.
If you have other questions, please let us know it.

Have a nice day!

Hi,

You can remove the Single Post Author select with tagDiv Composer and with a right-click you can delete => https://i.imgur.com/GNzcGmJ.jpg , or selecting the element and with drag & drop place into the deleting red zone from the bottom right of the page => https://i.imgur.com/vkQVCjn.jpg this change will be applied to all posts that use that template and you can delete any element like this.

Thank you!

Hi,

Please provide the link to your website and some screenshots/video with your settings.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello,

The problem is related to this error -> https://i.imgur.com/vAdzPE8.png
To fix this error please follow these articles
-> https://medium.com/@dtkatz/3-ways-to-fix-the-cors-error-and-how-access-control-allow-origin-works-d97d55946d9
-> https://developer.mozilla.org/en-US/docs/Web/HTTP/CORS/Errors/CORSMissingAllowOrigin
-> https://talhasariyuerek.com/en/cors-policy-no-access-control-allow-origin-solution/
-> https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/

Thank you!

Hello,

Please go to Template settings and select Pagebuilder+latest articles+pagination -> https://i.imgur.com/DnjT0ec.png.
Refresh the page.

Thank you!

Hi,

Have you tried to see that this issue is not caused by a plugin conflict?
Usually, this issue is caused by a plugin conflict, please do a test using the theme plugins, clear all cache and see if the problem persists.
Also, purge/clear the cache.

Thank you!

Hi,

The theme has the element Single Post Date, to add it in the Single Post Template https://forum.tagdiv.com/single-post-shortcodes/
The time format can be changed when you select custom format and paste one from here: https://www.screencast.com/t/xsWp71LD4g to have both date and time: https://www.screencast.com/t/CR4vB42DVH

Thank you!

Hello,

Usually, when this is happening, it is from an object cache that can be from a plugin that you have installed or from your host. Please check this and if you can not find it, just make a test using only theme plugins and see if the problem persists.
In case you checked all those and the problem persists, please contact us via email contact@tagdiv.com . Make a full backup for your website and provide wp-admin and cPanel access via email and provide as many details as you can about the problem.

Thank you!

Hello,

If you have cloud templates, you need to customize with tagDiv Composer, please check these guides -> https://forum.tagdiv.com/header-manager/ https://www.youtube.com/watch?v=HXQQygkCCJo
Our theme is a frontend theme for most of the elements and changes, you’ll need to use the tagDiv Composer to edit the pages and templates for posts/categories, etc => https://i.imgur.com/I3OUYxr.jpg -> https://i.imgur.com/mMrEufY.jpg from the frontend, no in the code -> https://www.screencast.com/t/LDdokrHPl
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.

Thank you!

Hi,

We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login.

Thank you

Hello,

Please let me know if you want to let me do the update. For this please do a full backup to all files, and provide via email at contact@tagdiv.com the wp-admin access and cPanel.

Thank you!

Hi,

Please provide the link where you have the smart list.

Thank you!

Hi,

Multiple replies to your email will make it harder for us to reach it.
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00 AM to 05:00 PM GMT+2

Thank you!

Hi,

I don’t find the email with the email address that you added to your forum account.
Please let me know the subject of the email.

Thank you!

Hi,

Please make sure you have the tagdiv plugins activated.
Also, please provide some screenshots.

Thank you!