Hi,

The 403 is forbidden access, this is usually related to a security module or custom code set in the access file -> https://i.imgur.com/eqP5gIq.png -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hello,

Please check this video https://www.screencast.com/t/YxmwFy3yl2ia

Thank you!

Hi,

You can request a refund here: https://themeforest.net/refund_requests/new, this request will be analyzed if the terms of use of the theme have been respected.

Thank you!

Hello,

Yes, strange. Please try to use another template for the header and see if the logo is still stretched.

Thank you!

Hi,

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/http-error-500-internal-server-error-2/

Thank you!

Hello,

Please edit it and go to Manager -> Header and check if is set on No header -> https://i.imgur.com/jFU8vjZ.png

Thank you!

Hello,

We have ReCaptcha v3 implemented for login and comments.
“reCAPTCHA v3 returns a score for each request without user friction. The score is based on interactions with your site and enables you to take appropriate action for your site.” -> https://developers.google.com/recaptcha/docs/v3
You can set the score in Theme Panel -> Social/API -> https://i.imgur.com/kUwnw6m.png

Thank you!

Hello,

Yes, it is necessary to create custom fields.

Thank you!

Hello,

Yes, you can set a limit of plans on the row/inner row -> https://i.imgur.com/8iASSCu.png so you can add the element in the row and set on the row a restriction for plans.

Thank you!

Hello,

This update was made to combine ACF and CPT, which can help you build and display a lot of information, allowing you to create much more complex sites.
The review system now also allows visitors to review your post.
Please check this document https://tagdiv.com/newspaper-theme-12-update-is-live-explore-the-new-features/
You can find more details about new options here
-> https://forum.tagdiv.com/create-form-contact-page/
-> https://forum.tagdiv.com/create-frontend-submission-form/
-> https://forum.tagdiv.com/user-reviews/
-> https://forum.tagdiv.com/filters-sorting-taxonomies/

Thank you!

Hello,

You can find more details about new options here
-> https://forum.tagdiv.com/create-form-contact-page/
-> https://forum.tagdiv.com/create-frontend-submission-form/
-> https://forum.tagdiv.com/user-reviews/
-> https://forum.tagdiv.com/filters-sorting-taxonomies/

Thank you

Hello,

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
Our team will verify and try to help you!

Thank you!

Hello Michael,

Unfortunately, our theme doesn’t have this type of option to display random images.
You can try to do it using an acf -> https://acfblocks.com/blocks/random-image/

Thank you!

Hi,

Please let me know if you tried to install the tagdiv Composer, using only tagdiv plugins, and disable the extra plugins.
You can try to add the plugin manually from the package.

Thank you!

Hello,

The Big Grid Flex has a filter, and the pagination is only for Posts Loop Element; you can set another filter for Big Grid Flex.

Thank you!

Hi,

I saw you use a standard template, and this template is not a standard template.
The option is for a Single Post Template from tagdiv Cloud Library.

Thank you!

Hi,

Please tell me if you still want to use pagination with next and prev and to disappear the animation or if you don’t want to use it anymore

Thank you!

Hello,

This requires some more knowledge, you can try to implement the function, or you can use a plugin.

Thank you!

Hello Alex,

You can design the template as you want -> https://www.screencast.com/t/9scxwDAYT and you can design it as you want.

Thank you!

Hello,

You can find more details about new options here
-> https://forum.tagdiv.com/create-form-contact-page/
-> https://forum.tagdiv.com/create-frontend-submission-form/
-> https://forum.tagdiv.com/user-reviews/
-> https://forum.tagdiv.com/filters-sorting-taxonomies/

Thank you!

Hello,

Yes, the cloud templates will be available soon in cloud library.

Thank you!

Hello,

Unfortunately, you need to change each element with tagdiv Composer, there is not global option to change the titles.

Thank you!

Hello,

I think the problem is the settings are not saved; please check this topic https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/.
Also, please make sure you don’t have an object cache.

Thank you!

Hi,

I’m glad that you manage to resolve the situation!
And thank you for sharing the solution with us!

Have a great day!

Hello,

If your settings are not saved, please check this topic -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ and try the suggestions. Also, please check the cache, clear/purge all cache

Thank you!