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Anamaria
tagDiv Staff

Hello,

Thank you for your appreciation.
Please provide some screenshots to be able to help you.
Normally, you can change the color editing with tagdiv Composer, select the row and in the tab called css, you can change.

Thank you!

Anamaria
tagDiv Staff

Hello @agatay,

Please do not replay multiple times in topic, will only delay the time until you get the answer, we answer in topics from oldest to newest.
Support Hours (GMT+2)
Monday – Friday:
8:00 AM – 17:00 PM

Thank you!

Anamaria
tagDiv Staff

Hello,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure you have the tagdiv plugins activated, like Composer, Opt-In Builder.

Thank you!

Anamaria
tagDiv Staff

Hi,

Maybe the option for the undo-redo is disabled, for this please open a page in tagDiv Composer, then click on Manager and then on settings -> https://i.imgur.com/KuvxEl6.png enable the option and should display the arrows for undo and redo ->
https://i.imgur.com/nxnyvw1.png

Thank you!

Anamaria
tagDiv Staff

Hi,

If you want to extend the support period you can use Envato guide -> https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Thank you!

Anamaria
tagDiv Staff

Hello,

This is the guide https://forum.tagdiv.com/create-form-contact-page/

Thank you!

Anamaria
tagDiv Staff

Hello,

Custom fields you can change in the Custom Fields -> https://i.imgur.com/kRDei0C.png
Also, the functionality of the blocks is done in the plugin with the same name as the name of the demo.

Thank you!

Anamaria
tagDiv Staff

Hello,

The CPT posts are in the file My Directory,, you can’t edit them, but you can create your own custom post type -> https://forum.tagdiv.com/custom-post-type-support/ -> https://forum.tagdiv.com/category/newspaper-8-documentation/

Thank you!

Anamaria
tagDiv Staff

Hello,

I recommend you update the theme on a staging website and make sure that you activate the tagDiv plugins activated to keep the website’s look.
Before the update, please fully backup all files and the database if something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/ using method B.
Also, please let us know about errors when you try to update the theme; also, please disable all extra plugins.

Thank you!

Anamaria
tagDiv Staff

Hi,

To create a contact page, please check this article and follow the steps -> https://forum.tagdiv.com/add-contact-form/

Thank you!

Anamaria
tagDiv Staff

Hi,

Usually, this problem is caused by the cache plugin, which doesn’t have the option for the mobile version -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

You can use AMP, but we offer support for the mobile version only with mobile theme + AMP plugin and set for AMP -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ => https://i.imgur.com/1kMs1ds.png and set the AMP for posts => https://i.imgur.com/GLEeeoZ.png, but you can’t customize the layout for AMP with tagDiv Composer.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can use one of the plugins suggested above.

Thank you!

Anamaria
tagDiv Staff

Hello,

Because you have a pro demo and you made the changes in Theme Panel, only some settings from the Theme Panel will apply to a Pro Prebuilt website, and you need to edit/add with tagDiv Composer the elements.
You need to edit with tagDiv Composer and change the font for each element that you want https://i.imgur.com/xp4zoTb.jpg
-> https://www.youtube.com/watch?v=SoGQ0d5kIBg -> https://www.youtube.com/watch?v=jQvA64uTLkI

Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.

Thank you!

Anamaria
tagDiv Staff

Hello,

Because you have a pro demo and you made the changes in Theme Panel, only some settings from the Theme Panel will apply to a Pro Prebuilt website, and you need to edit/add with tagDiv Composer the elements.
You need to edit with tagDiv Composer and change the font for each element that you want https://i.imgur.com/xp4zoTb.jpg
-> https://www.youtube.com/watch?v=SoGQ0d5kIBg -> https://www.youtube.com/watch?v=jQvA64uTLkI

Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.

Thank you!

Anamaria
tagDiv Staff

Hi,

To share a post with a featured image, please follow this guide: https://forum.tagdiv.com/facebook-share/ use SEO Yoast (in this guide you will know how to display the og image using Yoast plugin).
Also, you can check your website links using this tool -> https://cards-dev.twitter.com/validator
-> https://developers.facebook.com/tools/debug/
You have this error -> https://i.imgur.com/8LR93iC.png please check this guide to solve it https://wordpress.org/support/topic/ogimage-tag-correctly-created-but-not-read-by-facebook/

Thank you!

Anamaria
tagDiv Staff

Hello,

Yes, you can try.
Please check our documentation here -> https://forum.tagdiv.com/create-frontend-submission-form/ > https://forum.tagdiv.com/category/newspaper-8-documentation/

Thank you!

Anamaria
tagDiv Staff

Hello,

To loader, if set for pagination, so if you don’t want it, please set other pagination or no pagination.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please select the element menu and set the margin bottom to 0.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Anamaria
tagDiv Staff

Hi,

A shortcode can be inserted in our theme by using the element called “Column text” or “Text with title” in text zone => https://i.imgur.com/Ps7fcU0.png -> https://www.screencast.com/t/uDXaxJ8JSKFB The shortcode is automatically saved.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know if you disable the extra plugins during the update process.
Also, please let me know what options are not working.

Thank you!

Anamaria
tagDiv Staff

Hello Claudiu,

We appreciate you sharing these details with us, and we are happy that you like the new update and that the update process went smoothly.
We also have this documentation https://forum.tagdiv.com/user-reviews/ -> https://forum.tagdiv.com/category/newspaper-8-documentation/ . You can create criteria for user review, and these shortcodes are also available in the Single Post Template so that you can use them for your articles.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check if the tagdiv plugins are enabled like tagdiv Composer and tagdiv Cloud Library.

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, no, there isn’t an option to show the modified date only if the post was updated/modified.

Thank you!

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