Hi,

This error appear also, if you have other extra plugins, have you checked for a plugin conflict?

Thank you!

Hello,

Please provide the link to that plugin to try it.

Thank you!

Hello,

Please do a test only with tagDiv plugins and check after the single template.

Thank you!

Hello,

You can change the color for icons using this custom code
#td-mobile-nav .td-social-icon-wrap i
{
color: blue;
}
The code needs to be set in Theme panel -> Custom code -> Custom CSS => https://www.screencast.com/t/fxetQe24ZHf

Thank you!

Hello,

Please provide the link to your post, where you have set the DropCap, to verify it.
Normally should align with the text.

Thank you!

Hello,

You can delete my My Account and plans, by editing with tagDiv Composer, selecting the element and with right-click delete it -> https://i.imgur.com/TvgnX0J.png or selecting the element and with drag & drop place it into the deleting red zone from the bottom right of the page -> https://i.imgur.com/hi6sY6o.jpg
After, you can disable the tagDiv Opt In Builder.

Thank you!

Hello,

The style that you can set on the element Column Title are those -> https://i.imgur.com/zSYsYsO.png
You can set a header title on each flex block.

Thank you!

Hi,

This plugin is not required from version 10.4, because the new demos are using cloud templates, also, maybe some plugins blocked the process to install and activate the plugin.

Thank you!

Hello,

Please activate the tagDiv Standard Pack plugin.

Thank you!

Hello,

When you set the content in another section and copy the page content that was made using tagDiv composer and set the fonts with it, the content won’t know where to obtain the font from.

Thank you!

Hello Yen,

Post
1. Bettina will investigate the problem and help you solve it.
2. Please set the code like this and see if it works https://i.imgur.com/N1XCqQ3.png
body .td-social-line
{
display: inline-block;
}
4. Only if you found a plugin, to add other creators.

Search
1. Unfortunately, you can change only the text, you cannot assign a template when you have nothing to display, so the design cannot be changed.
The text can be changed from Theme Panel -> Translations -> Translations.
2. Please go and edit the search template, and set post type post -> https://i.imgur.com/LaBYWsp.png

Thank you!

Hello,

Unfortunately, now you cannot add a new page, but in the next update, this option will be available.

Thank you for your understanding!

Hello,

I just checked, please select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/
Also, I saw you have those errors in the console https://i.imgur.com/RCjertp.png to fix this error please follow these articles
-> https://medium.com/@dtkatz/3-ways-to-fix-the-cors-error-and-how-access-control-allow-origin-works-d97d55946d9
-> https://developer.mozilla.org/en-US/docs/Web/HTTP/CORS/Errors/CORSMissingAllowOrigin
-> https://talhasariyuerek.com/en/cors-policy-no-access-control-allow-origin-solution/
-> https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/

Thank you!

Hello,

You need to use the smart list from tagDiv Composer, inside Single Post Content ->
https://i.imgur.com/dbipPWQ.png according to the documentation https://forum.tagdiv.com/smart-lists/
Also, you don’t need to use the classic editor, you can use the Gutenberg editor, which is the default editor for WordPress and select/add the element classic https://i.imgur.com/9sWuCtW.png to add the smart list.
Also, please make sure you have the same heading, in the post editor and in the smart list element, please check this video -> https://www.screencast.com/t/BuFFxQKgj
For the summary, you need to add reviews to that post -> https://i.imgur.com/IOEocNG.pngand add the element in the Single Post Template -> https://i.imgur.com/eNogpzx.png

Thank you!

Hi,

We are trying to assist, but as my colleague also said, it can appear from different options.
You can request a refund here: https://themeforest.net/refund_requests/new , this request will be analyzed if the terms of use of the theme have been respected.

Thank you!

Hi,

We estimate that the update will come in September because new options need to be added and tested.

Have a great day!

Hello,

I just checked and seems the site looks like this -> https://i.imgur.com/CyfWLXX.png
Firstly, the default WordPress homepage in the root directory is typical “index.php” not “index.html”. The problem is probably that you accidentally deleted the wrong file. It is, however, very difficult for us to help you because hosting environments vary -> https://forum.howtoforge.com/threads/problems-with-client-websites.39671/
Also, please ask your host if can help you.

Thank you!

Hi,

Please contact us via email at contact@tagdiv.com, provide a wp-admin and cPanel URL and credentials, license certificate and purchase code. Our team will take a look and let you know what can be done!

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/exclude-category-in-search/

Thank you!

Hello,

Please let me know if you use the Gutenberg plugin, not the default editor -> https://wordpress.org/support/topic/editor-has-encountered-an-error-typeerror-this-activatemode-is-not-a-function/ -> https://support.rankmath.com/ticket/latest-1-0-63-version-breaks-divi-when-event-tickets-plugin-installed/
If yes, please disable it.

Thank you!

Hello,

These options will be available in the next update.

Thank you!

Hello,

For this error, please check this topic: https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/

Thank you!

Hello @misha_sid,

This problem differs from one user to another, so please check those topics -> https://forum.tagdiv.com/topic/text-with-title-not-working-in-tagdiv-composer-wp/
-> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/

Thank you!

Hi,

Have you tried to see that this issue is not caused by a plugin conflict?
Usually, this issue is caused by a plugin conflict, please do a test using the theme plugins, clear all cache and see if the problem persists.

Thank you!

Hello,

Please check if you don’t have set from Manager to No header -> https://i.imgur.com/oCYsipz.jpg

Thank you!