Hi,

The theme comes with two preset default Google Fonts: Open Sans and Roboto.This is a video about how to change the fonts => https://www.youtube.com/watch?v=rbkYVyj1__Q also, you can use global font from Manager(Website Manager) -> Global fonts -> https://i.imgur.com/iY0bh4Y.png
If you want to disable the google fonts and use the default fronts or custom fonts, then all that you need to do is to disable theme from Newspaper > theme fonts > google fonts style -> https://i.imgur.com/YgPqqRc.png -> https://forum.tagdiv.com/font-customization/

Thank you!

Hello,

Please make sure you have set the page on A Static page, and assign a homepage (you need to have a homepage/page that you have created before) from Settings -> Reading => https://i.imgur.com/mwjp18K.png

Thank you!

Hello,

Unfortunately, I can’t see the link to your website -> https://i.imgur.com/6gv031Z.png
You can add again the header menu from tagDiv Composer, ad set your menu.

Thank you!

Hi,

Unfortunately, this request requires more knowledge, if you want you can contact our team for custom work and they will tell you if it can be implemented -> https://tagdiv.com/web-development-services/

Thank you!

Hi,

I saw that you sent an email, my colleagues will help you.

Thank you!

Hello,

Please make sure the code is written correctly, and it does not lack a like sign } at the end -> https://i.imgur.com/mx9eeBA.png

Thank you!

Hi,

I apologise for forgetting to explain that all of this information should be sent to contact@tagdiv.com through email.

Thank you!

Hello,

Please check these topics https://forum.tagdiv.com/topic/huge-wp_options-size-voor-td_-option_name/ -> https://forum.tagdiv.com/topic/heavy-autoload/ -> https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

Thank you!

Hi,

As I said, the theme is assigned to the last two websites where the theme was activated.
Normally, you can use a key on one domain, I saw that your key is on several domains.
Please check the terms
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hello,

Unfortunately, this plugin is not tested with the theme, but if you agree, we can take a look, maybe we can help you.
Please provide wp-admin and cPanel URL and credentials. Our team will take a look and let you know what can be done!

Thank you!

Hello Joe,

Please stretch the row where the block is added -> https://i.imgur.com/JKkMmh7.jpg

Thank you!

Hello,

I just did a test with this plugin and for me works well -> https://i.imgur.com/Hma364r.png -> https://i.imgur.com/78xFvAc.png
Also, I saw you don’t have the same plugins on both websites, maybe there is a plugin conflict which interferes with the Simple Local Avatars or with the theme.
Please do a test only with tagDiv plugins and Simple Local Avatars and see if the problem persists.

Thank you!

Hi,

Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel/godaddy access URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

Hi,

Please check this topic and follow the steps https://forum.tagdiv.com/topic/cls-issue-with-td-main-content-wrap/

Thank you!

Hi,

I’m glad you figured it out, if you have other questions, let us know!

Have a lovely day!

Hello,

Inside the posts, you can use this table -> https://i.imgur.com/TUV8y1N.png
Also, on the pages, you can set this element for prices -> https://i.imgur.com/p0Kd92z.png
You can try one of those plugins -> https://blog.hubspot.com/website/wordpress-table-plugins

Thank you!

Hello,

Please go to My License section and assign that domain that you want -> https://i.imgur.com/TxINWwn.png Please be aware that you can only change the key after one month
We’ve introduced the Manage License System, which can be seen in the latest update of the theme 11.4.3 in Newspaper -> My license. You can assign or unassign a domain from there.
The key will be automatically assigned to the first 2 websites where it was used. Then if needed you can unassign it and assign it to other websites.

Thank you!

Hello,

I just checked and now seems you solved the problem -> https://i.imgur.com/zt0PrqK.png
I’m glad!

Have a nice day!

Hello,

Please check this topic https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ -> https://www.siteground.com/kb/403-forbidden-error/
Also, please let me know what host you have.
If the problem is not solved after this, we can take a look at this and investigate why is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL/ cPanel/FTP and credentials
– a link to this topic to identify you

Thank you!

Hi,

If you create mobile templates/mobile pages you need to convert the existing header/footer like this => https://www.screencast.com/t/HrjOBNayd
Also, please provide the link to your website.

Thank you!

One of my colleagues will take a look at this problem and let you know what can be done.

Thank you!

Hi,

Can you confirm that you actually sent an email as I said above?

Thank you!

Hello Yen,

Post
1. For this error, please check this topic: https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/
2. This social sharing icon appears only on the mobile version. If you want it to be displayed on the desktop version, you need to use a custom CSS => https://www.screencast.com/t/slYFHBpS8tr

.td-social-line{
display: inline-block;
}

The code needs to be set in Theme panel -> Custom code -> Custom CSS => https://www.screencast.com/t/fxetQe24ZHf
3. The authors need to be WordPress users.
4. To add a new role, you need to use a plugin -> https://www.namecheap.com/wordpress/wordpress-user-accounts/

Search
1. Please let me know if you want to change the text or design.
2. You can exclude the pages from search https://i.imgur.com/TFQ2IGH.png but you can use a plugin that can exclude only the selected page/post -> https://wordpress.org/plugins/search-exclude/

Mobile
1. Could you please elaborate on what you mean by RWD? The AMP works better only with the Mobile Theme plugin. From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Please read all about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. Documentation here:
– https://forum.tagdiv.com/the-mobile-theme/
– https://forum.tagdiv.com/mobile-theme-introduction/
Please read all about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Note that you can not customize AMP so much, because it comes with its own design.
There are some settings in the Theme panel -> Mobile Theme and Dashboard -> AMP only.
You can not add a shortcode as in the TagDiv Composer. Please note that you can’t customize the AMP pages with the TagDiv Composer.
Make sure the redirect mobile visitors to the amp option is disabled.

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/footer-for-dual-language-website/, the steps are the same for each cloud templates.

Thank you!

Hello @lecker,

Please provide the link to your website.

Thank you!