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Anamaria
tagDiv Staff

Hello,

If you set the code in that section, you have to wait between 24-48 hours, because it is not instant -> https://www.datadrivenu.com/how-long-for-google-analytics-start-tracking/#:~:text=You’ll%20need%20to%20wait,at%20your%20website%20source%20code.

Thank you!

Anamaria
tagDiv Staff

Hello @comms,

This issue has been reported, and a fix will be available in the future update; in the meantime, you can use the responsive version for categories.

Thank you for your understanding!

Anamaria
tagDiv Staff

Hello Thomas,

I checked your website and the preview images are displayed, but it takes a while to load -> https://we.tl/t-WxUU4oxeQH

Thank you!

Anamaria
tagDiv Staff

Hello,

You can contact us via email, at contact@tagdiv.com and provide wp-admin access.
Also, some screenshots would have helped me figure it out, do you also use cloud templates or standard templates?

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know what prebuilt website you have, I need more details to help you efficiently.

Thank you!

Anamaria
tagDiv Staff

Hello,

Customize the font and hover color for buttons, can be done only with custom code CSS.
.wp-block-button__link
{
font-family: 'Zilla Slab', serif!important;
}
-> https://i.imgur.com/UCyMkJt.jpg
Set the code in Newspaper -> Theme panel -> Custom code -> Custom CSS.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please chekc this video -> https://www.screencast.com/t/Bae7o27lQjy you need to have the image uploaded in the media library to add it to the row.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please deactivate the tagDiv Composer and tagDiv Cloud Libra plugins, delete and re-install tehn again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc and after go into the theme files in those paths -> wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php and uncomment those lines of code -> https://i.imgur.com/ZbzhdAm.png -> https://i.imgur.com/HrqwKjQ.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Do I understand that the settings are not saved?
Please check this topic with the same problem -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/

Thank you!

Anamaria
tagDiv Staff

Hello,

You have a cloud header, then you need to edit the page with tagDiv Composer => https://www.screencast.com/t/MIhm17tgIJeX select the logo and disable H1 on the logo => https://www.screencast.com/t/T6pvm7wR9 -> https://www.screencast.com/t/P7DuA9su from header and footer => https://www.screencast.com/t/31zJzmsS also if you use a sticky header.
The H1 must appear only once on the page/post and must be applied to an important element for SEO, usually placed on the logo.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know what version of the theme you have.

Thank you!

Anamaria
tagDiv Staff

Hello Zahid,

Our theme is a frontend theme for most of the elements and changes, you’ll need to use the tagDiv Composer to edit the pages and templates for posts/categories, etc => https://i.imgur.com/I3OUYxr.jpg -> https://i.imgur.com/mMrEufY.jpg from the frontend -> https://www.screencast.com/t/LDdokrHPl
The options from the Theme Panel are for the standard template and we recommend cloud templates in order to have the possibility to edit them with the tagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Also, if you want to use standard templates, then please activated the tagdiv Standard Pack plugin.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know exactly what you mean and provide more information about what you’re trying to achieve, so I can help you efficiently.

Thank you!

Anamaria
tagDiv Staff

Hi,

I’m glad that the ads are finally working.

Have a great day!

Anamaria
tagDiv Staff

Hello Clecio,

We implemented an option to show/hide the buttons.
So, please go in Manager(Website Manager) -> Settings and enable it -> https://i.imgur.com/4WHGlyf.jpg

Thank you!

Anamaria
tagDiv Staff

Hello,

To have the table of content, you can use the plugins Easy table of contents or Table of contents

Thank you!

Anamaria
tagDiv Staff

Hi,

Usually, the color and image are set on the row, so please edit and select the row https://i.imgur.com/UkgqKNM.jpg -> https://forum.tagdiv.com/topic/background-color-of-the-main-menu-be-changed/ please check each row and delete the background color.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure you have the latest version of the theme, 11.5.1
Also, please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.
Also, please try to deactivate the plugins that you installed and see if the problem persists.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can use AMP, but we offer support for the mobile version only with mobile theme + AMP plugin and set for AMP -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ => https://i.imgur.com/1kMs1ds.png and set the AMP for posts => https://i.imgur.com/GLEeeoZ.png, but you can’t customize the layout for AMP with tagDiv Composer.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.
Also, you can check our documentation here:
-> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ please set the AMP like in our guide.
-> https://forum.tagdiv.com/the-mobile-theme/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Anamaria
tagDiv Staff

Hello,

We can look to see if we can assist you, but we cannot promise that we will discover a 100% efficient solution.
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!

Thank you!

Anamaria
tagDiv Staff

Hello,

You need to unassign that license for that website, and on that website, you need to reset the key and add the new key to activate it -> https://www.screencast.com/t/Zt12bpyX

Thank you!

Anamaria
tagDiv Staff

Hello,

For me, the style looks like this -> https://www.screencast.com/t/ml308FyFoEYR the hover color is only in the backend.

Thank you!

Anamaria
tagDiv Staff

Hello,

Make sure there is not a plugin conflict or a cache issue. Please make a test, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Also, please let me know what version of the theme you have, and also, WordPress.

Let me know the results!
Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide the link to your website and posts where you have set videos.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!

Thank you!

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