Hello,

To make the website full width please check this topic https://forum.tagdiv.com/topic/change-header-and-body/ the same steps can be done for the cloud templates.

Thank you!

Hello,

Unfortunately, our theme doesn’t have the option to add tabs, but you can use a plugin -> https://blog.hubspot.com/website/10-best-wordpress-tab-plugins -> https://i.imgur.com/6cVu6Yo.png

Thank you!

Hello,

Please check if you have an object cache file stored on your server.
We have a guide on how to check the Object Cache if is applied on Backend -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If the problem is not solved after this, we can take a look at this and investigate why is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL/ cPanel/FTP and credentials
– a link to this topic to identify you

Thank you!

Hi,

I would like to take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

I saw that you said that you sent an email, and my colleague replied that the login credentials were not valid, but after that, you did not return with the correct credentials to be able to investigate your problem -> https://i.imgur.com/8WoVQDn.png

Thank you!

Hello,

So, you resolve the problem? I’m glad.
For me, the modal popup up looks like this -> https://i.imgur.com/eaefg71.png

Thank you!

Hello,

The CSS is for some elements from the footer, you can open it -> https://i.imgur.com/YWn1KXO.png

Thank you!

Hello,

As I said above, there is an issue with editing rights. Now for the editor role, editing with tagDiv composer will only be available on the page, not on cloud templates. So in order to have access to all the options, you need to have the role of administrator.

Thank you!

Hello,

Yes, you can edit the views, but you need to enable the Custom Fields -> https://i.imgur.com/NEjASvL.png -> https://i.imgur.com/tiALlT7.png

Thank you!

Hello,

You can set the same size for rows if you stretch them -> https://i.imgur.com/FsB6qHW.jpg or you can set the width -> https://i.imgur.com/qrS5WM0.png, I recommend using the option to stretch.

Thank you!

Hello,

Please check this video -> https://www.screencast.com/t/Neqrophe5dy

Thank you!

Hello,

Please make sure the tagDiv Standard Pack plugin is updated and activated.
Those shortcodes and the error are from tagDiv Standard Pack, and this plugin is not required from version 10.4, because the new demos are using cloud templates.

Thank you!

Hello Jasa,

We can take a look at this and investigate why is not working for you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hello,

Please deactivate the tagDiv Standard Pack plugin, clear all cache and check if the error is still displayed.

Thank you!

Hi,

Make sure you have the latest update of the theme(11.4.2) and plugins too, that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
So, please make sure you don’t have a plugin conflict.
Also, please check the console when you try to save the changes made with tagDiv Composer maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Hello,

Our theme is a frontend theme for most of the elements and changes, you’ll need to use the tagDiv Composer to edit the pages and templates for posts/categories, etc => https://i.imgur.com/I3OUYxr.jpg -> https://i.imgur.com/mMrEufY.jpg from the frontend, no backend -> https://www.screencast.com/t/LDdokrHPl
Also, if you don’t have the button to edit with tagDiv Composer, please check this article https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Please check this video about how can create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg

Thank you!

Hello,

I answered you on your own topic https://forum.tagdiv.com/topic/refund-approved-but-i-want-to-cancel-refund-request/ please check it.

Thank you!

Hello,

Yes, for mobile some settings are in the Theme Panel.
I’m glad.

Have a nice day!

Hello,

Please provide a video when you try to save the settings and you have the console opened.
Have you tried to see that this issue is not caused by a plugin conflict?

Thank you!

Hello,

Normally, such an issue should not occur if the plugin is set to leaning mode.
Please make a full backup of all files.
We can take a look at this and investigate. Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hello,

On this website are used, Ad Sense by Google -> https://i.imgur.com/OD4AZij.png -> https://support.google.com/adsense/answer/9274516?hl=en

Thank you!

Hello,

To solve your issue please check these articles
-> https://wordpress.org/support/topic/google-has-detected-harmful-content-on-some-of-your-sites-pages/
-> https://www.deepanshugahlaut.com/blog/harmful-content-warning-how-to-fix/
-> https://support.google.com/webmasters/thread/5806163/why-i-m-getting-error-google-has-detected-harmful-content-on-some-of-your-site%E2%80%99s-pages?hl=en
-> https://www.inboundmantra.com/blog/a-tussle-with-google-search-console

Hope this helps you!

Thank you!

Hello,

Please make sure you have set the menu for mobile menu -> https://i.imgur.com/lfpQlxQ.png -> https://forum.tagdiv.com/topic/icon-menu-on-phone-view/

Thank you!

Hello,

No, you do not have to do anything.

Thank you!

Hi,

You can not add more than 3 inline ads to the content.
A solution is to use auto ads, those will be automatically placed where they fit correctly => https://i.imgur.com/qX36kT0.png https://support.google.com/adsense/answer/9261805?hl=en
If the AdSense code needs to be set between head tags, this can be set in our theme in Theme Panel -> Analytics/Js Codes. Example: https://prnt.sc/1tju9qf -> https://prnt.sc/10jk7fq, the code needs to be set only once per page -> https://www.wpbeginner.com/beginners-guide/how-to-add-google-adsense-to-your-wordpress-site/

Thank you!