Hi,

Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Hello,

I’m glad that in the end, you managed to achieve what you want.

Have a nice day!

Hi,

Normally without a cache plugin, it should update once per day, with a cache plugin it can take some more time.

Thanks!

Hi Rafael,

To solve the problem of your images, after migrating the website please check these articles that can help you
-> https://neuronthemes.com/how-to-replace-images-and-urls-after-site-migration/
-> interserver.net/tips/kb/correct-image-links-wordpress-migration/
-> https://bobcares.com/blog/wordpress-images-missing-after-migration/

Hope this help you!
Thank you!

Hi,

You can create a new mobile page, and now with content, and delete the mobile page which is blank -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ -> https://www.youtube.com/watch?v=SpGkOnJeNZY (03:11 – Mobile Templates & Pages)

Thank you!

Hi,

I don’t understand what you mean, because the counter seems to be up to date -> https://i.imgur.com/dVaX73v.png -> https://i.imgur.com/SrccQU5.png -> https://i.imgur.com/rds65Ig.png -> https://i.imgur.com/bhR1Hoe.png

Thank you!

Hi,

The modal for NewsWeek pro is a page, and that page is made with the tagDiv Composer -> https://i.imgur.com/ezLfsnx.png -> https://i.imgur.com/s7zh8ax.png .

Thank you!

Hello @deepak8151,

Please provide more details about your problems with screenshots.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Hi,

We provide support only here on the forum or via email.
Also, our support is not instant and our schedule is Monday – Friday from 08:00 AM to 05:00 PM GMT+2.
Also, please let me know if you have the mobile theme plugin activated.

Thank you!

Hello,

Did you use a plugin for a lazy load? Please try to disable the plugin or the settings from a plugin that has this option, clear all cache and see the results.
I saw that until the images are loaded, that space appears, after loading it is displayed well -> https://i.imgur.com/o2mDgRG.jpg

Thank you!

Hi,

Please let me know what shortcode you use, for what and how you set it.
If you have a shortcode you can set it in column text or text with title, in text zone => https://i.imgur.com/Ps7fcU0.png -> https://www.screencast.com/t/uDXaxJ8JSKFB. The shortcode is automatically saved.

Thank you!

Hi,

I just answered here in your own topic https://forum.tagdiv.com/topic/author-page-not-working-3/ please check it.

Thank you!

Hi,

I just answered here in your own topic: https://forum.tagdiv.com/topic/5-topics-global-text-logo-hide-author-hide-post-date-remove-sections/ please check it.

Thank you!

Hello,

1. Please edit the mobile version and check the header logo -> https://i.imgur.com/JuZt5kB.png and try to change it.
2. The background color is set on the Row on the content -> https://i.imgur.com/QOpz5Lj.png and the background image is set the Inner Row -> https://i.imgur.com/QpiM0Yr.png
3. On the row is set a margin-bottom -> https://i.imgur.com/LmMxrBs.png you can remove it or set it to 0.
4. Select the viewport on mobile and delete the featured image -> https://i.imgur.com/dxJO81Q.png
5. You need to do the same like for 3, you need to remove the margin-bottom for the above row -> https://i.imgur.com/SG8OxqU.png

Thank you!

Hi,

You can remove the Single Post Author using Edit with tagDiv Composer with a right-click you can delete => https://i.imgur.com/GNzcGmJ.jpg , or selecting the element and with drag & drop place into the deleting red zone from the bottom right of the page => https://i.imgur.com/vkQVCjn.jpg

Thank you!

Hello,

Unfortunately, there are no other options to customize the order for subcategories in the mega menu.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello,

please provide me more details about what problems you have, because I checked the website and it looks fine https://i.imgur.com/GITTtMi.jpg

Thank you!

I just answered here in your own topic: https://forum.tagdiv.com/topic/i-do-not-have-the-update-on-my-newspaper-and-i-still-have-ver-10/ please check it.

Thank you!

Hello,

I’m glad that you solve the issue.

Thank you!

Hello,

For image this code
.tdb-author-box .tdb-author-photo {
pointer-events: none;
}

Thank you!

Hello,

To have the automatic updates option, you had to have version 10.3.1 and from version 10.3.2 you could use this option -> https://tagdiv.com/introduction-to-newspaper-theme-automatic-updates/
Please try to do the update manually via FTP/cPanel -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, please do a full backup of all files and databases before updating.

Thank you!

Hello,

If you want to make the layout full width, then to change the website width, you need to make sure that you don’t have set a background color/image in the Theme Panel because this makes your website boxed. Make sure this option is disabled => https://www.screencast.com/t/ejiNPCBF
To set a page to full width, you’ll need to edit it with tagDiv Composer like this -> https://i.imgur.com/i5IUJ9E.jpg add or select a row and stretch it after your needs -> https://i.imgur.com/WKYebPX.jpg -> https://i.imgur.com/TO1BZ3M.png -> https://i.imgur.com/Yq8UCv3.jpg

Hope this helps you!

Thank you!

Hello,

I understand that the problem is solved, right?

Thank you!

Hello,

Please edit with tagDiv Composer, select the row and delete the margin -> https://i.imgur.com/vWYAOnn.png

Thank you!

Hi,

Please provide the link to your post to inspect it.

Thank you!