Hello,

1. The modal made is a page and assigned in the modal popup element. You can find more details here https://forum.tagdiv.com/topic/smart-pop-up-shortcode/
2. The unique id us when you want to use the element in another template, or section on the page “A unique identifier used by some of the modal’s functionalities. When duplicating the shortcode, make sure to change this ID to avoid any issues.”

Soon we will add the documentation for the modal popup.

Thank you!

Hello,

If you have a shortcode you can set it in column text or text with title, in text zone => https://i.imgur.com/Ps7fcU0.png -> https://www.screencast.com/t/uDXaxJ8JSKFB. The shortcode is automatically saved.

Thank you!

Hello,

You can add a row and et the elements that you want to have in the top bar -> https://i.imgur.com/tdOiFY3.png -> https://forum.tagdiv.com/topic/create-a-new-header/

Thank you!

Hello,

If you referring to the infinite posts, please check this article https://forum.tagdiv.com/search/infinite+post/

Thank you!

Hi Carl,

I’m glad that you have found the solution for your issue.

Have a nice day!

Hello,

If you don’t want to use the mobile theme plugin, then disable also, the AMP plugin.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Hello @easherri,

I think this problem is caused by the tagDiv composer not being activated.
We also did a few tests, but we didn’t meet that problem.
please make sure the plugins you use are compatible with the latest version of WordPress.

Thank you!

Hello,

I just verified your website and seems the social counter is updated -> https://i.imgur.com/btZ9BTs.png or did you set a fixed count?

Thank you!

Hello Roger,

Please let me know what version for mobile you use -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/
Also, if you have a mobile responsive or mobile page, please check the block Filter -> https://i.imgur.com/CF2sQUi.png and set it on what filter you want.
Also, the text is the excerpt?

Thank you!

Hello,

You can add the text for Single Post Subtitle in post editor -> https://i.imgur.com/m2altqh.png

Thank you!

Hello Andy,

If you referring to setting a color for each category, you can check this topic => https://forum.tagdiv.com/topic/mobile-theme-duplicate-titles-missing-categories-category-tag-colour/

Thank you!

Hello,

Unfortunately, there is no other option, because those options are created based on Single Post Views.

Thank you!

Hello,

Unfortunately, our theme doesn’t have this option to add an external link to post title, but you can try to use a custom code or a plugin
-> https://www.greengeeks.com/tutorials/how-to-link-to-external-resources-from-a-post-title-in-wordpress/
-> https://www.wpbeginner.com/wp-tutorials/how-to-link-to-external-links-from-the-post-title-in-wordpress/

Hello,

In order to avoid misunderstandings, then please provide more information about your issues, screenshots or a video with an example.
Also, please let me know what version of the theme you have, also, please check our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello,

Please check if the Featured image is enabled in the post editor from Preferences -> Panels -> https://i.imgur.com/sugnYMJ.png

Thank you!

Hi,

One of my colleagues answered 2 days ago, please check the spam section.

Thank you!

Hello,

I verified your API key and is invalid, so please create a new project and delete the one that you have.

Thank you!

Hi,

I will like to take a deep look at this situation. If you agree, please make a full backup and provide it via email at contact@tagdiv.com wp-admin access. Also include the link of this topic to can identify you. We’ll check it as soon as possible.

Thank you!

Hello Roger,

Please select the subtitle, the element Single Post Subtitle and change the line heigh -> https://i.imgur.com/13Ekjpy.png

Thank you!

Hello,

The element is called Page Title, and you set it on the header -> https://i.imgur.com/9oFWerI.png, you need to set the element in the main content.
On the homepage display -> https://i.imgur.com/mfJXz5G.png but for cloud template will display “Sample Page Title”

Thank you!

Hello,

If you want to make the website boxed, you need to have set a background image/color from Theme Panel -> Background => https://i.imgur.com/i2qlhzX.png and Theme Panel -> Theme Colors => https://i.imgur.com/h808nlK.png and enable the option to make the background boxed layout. Select the row on the header and footer and set the option for “Row stretch” on Default => https://www.screencast.com/t/I7lDMXJjiwZ -> https://www.screencast.com/t/O8cc7n4ZzIc

Thank you!

Hello,

I saw that you wrote in a topic about this issue, please tell me where it only appears on one page or the entire site? Did you add any code or elements from other plugins?
Also, for your error please check this topic https://forum.tagdiv.com/topic/error-at-zones-6models-7dom-the-model-does-not-match-the-content-current-3/

Thank you!

Hello,

I’m glad that in the end, you managed to achieve what you want.

Have a nice day!

Hello,

You can reduce the space by setting the line heigh -> https://i.imgur.com/fGGTlSE.jpg

Thank you!

Hello,

The background image and color for the mobile menu are set in the Theme Panel -> Theme Colors -> Mobile Menu -> https://i.imgur.com/9eYp5W9.png -> https://i.imgur.com/Ednt2zW.png
-> https://forum.tagdiv.com/background-introduction/

Thank you!