Hello,

Please try to edit the Single Post Content and set the font-size for default blockquote => https://i.imgur.com/603Qupg.png

Thank you!

Hello,

We did some tests, and unfortunately, we could not replicate the problem.
If you agree, we would like to investigate this issue and find out what is the cause, please make a full backup to all files and database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello,

Please check this topic with the same question https://forum.tagdiv.com/topic/how-to-remove-empty-columns-on-website/

Thank you!

Hello,

Please let me know the results, also, if you agree please send the link to your website to inspect it if the problem persists.

Thank you!

Hello,

I informed our developers about this and they made a fix, please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

Hello,

@petitefilms and @Pesareiran
Please check what elements you are using, as they may be from tagDiv Standard Pack, for example, header/footer style from Theme Panel => https://i.imgur.com/cQUf58B.png -> https://i.imgur.com/6tk9Sh0.png or Block 1-25, Big grid, brig grid full, and if the plugin is deactivated the blocks will become shortcodes and the style will change.
So, please make sure you have the tagDiv Standard pack updated and activated, the tagDiv Standard pack “is a legacy plugin, that comes with functionality for previous versions of the Newspaper theme, older than version 10. For fast, highly customizable, and lightweight websites, we encourage you not to activate and install this plugin” -> https://forum.tagdiv.com/install-via-wordpress/

Thank you!

Hi,

I’m glad the problem was solved.
The elements from tagDiv Standard Pack are header/footer or other template forms Theme Panel => https://i.imgur.com/cQUf58B.png -> https://i.imgur.com/6tk9Sh0.png or Block 1-25, Big grid, brig grid full, etc.

Have a nice day!

Hello,

I’m glad you find the settings.
If you have other questions, let us know!

Have a nice day!

Hello,

For what you want to achieve you need to assign an individual cloud template for each subcategory where you want to apply the shortcode because you said the code is different.
so if you have a global template, the code which you set for a subcategory will apply for all subcategories which use that template.
I hope the information is more understandable now.

Thank you!

Hello,

For what you want to achieve you need to assign an individual cloud template for each subcategory where you want to apply the shortcode because you said the code is different.
so if you have a global template, the code which you set for a subcategory will apply for all subcategories which use that template.
I hope the information is more understandable now.

Thank you!

Hello,

So, if you want to apply the code only for certain blocks, then you need to add an extra class for these blocks => https://i.imgur.com/7eQbbhw.png and add the extra class to the custom code.

Thank you!

Hello,

You can set the meta info where you want, please edit with tagDiv Composer, select the block and in the tab called “Layout”, you can make changes => https://i.imgur.com/iaNXwQG.png -> https://i.imgur.com/NmyFc8L.png

Thank you!

Hello,

Have you checked for admin-ajax error?
It is always indicated if elements from our theme do not work to check if it is not a plugin conflict, if all requirements are set correctly => https://forum.tagdiv.com/requirements-for-newspaper/
If you agree, please contact us via email to inspect it at contact@tagdiv.com and provide the wp-admin and cPanel access.

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you!

Hello,

1. For logo size for desktop we recommend using is 272 x 90px, and for mobile 140 x 48px, but the logo can be edited with tagDiv Composer and you can set the logo size => https://www.screencast.com/t/Q49YDqYM -> https://www.screencast.com/t/8xupUNEjSS3 – https://i.imgur.com/hAU7jre.png
2. Please edit with tagDiv Composer, select the row from content and set the layout to 1/1 => https://i.imgur.com/kzD3Q20.png and the layout to https://i.imgur.com/u1YeLUo.png
You can find more information about the row here https://tagdiv.com/flexibility-rows-columns-newspaper-theme/
3. Please edit the page, scroll until the footer and select the text => https://i.imgur.com/NPtQ766.png and you can edit it.
4. If you upload the font in the theme panel, to apply to your website you need to set it with tagDiv Composer like in this video https://www.youtube.com/watch?v=jQvA64uTLkI -> https://forum.tagdiv.com/font-customization/

Hope this help you!

Thank you!

Hello,

The error is related if you use the single template 8 from the tagDiv Standard pack, and is possible for this plugin to be deactivated. Please re-install and activate the tagDiv Standard Pack Plugin and clear all cache.

Thank you!

Hello,

I verified your website and now look good.
Usually, if your website is displayed shortcodes, then you need to make sure you have also, updated and activated the plugins that you use, maybe in your case the tagDiv Standrda Pack was deactivated.
Please when you update the theme please follow this article => https://forum.tagdiv.com/how-to-update-the-theme-2/
” tagDiv Standard pack is a legacy plugin, that comes with functionality for previous versions of the Newspaper theme, older than version 10. For fast, highly customizable, and lightweight websites, we encourage you not to activate and install this plugin” -> https://forum.tagdiv.com/install-via-wordpress/

Thank you!

Hi,

I can’t say a specific date or only if it will be implemented, because all the suggestions that we get we pass to our developers, after that they decide what to do.

Thank you for your understanding!

Hello,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hello,

Please check this article about your error
https://wordpress.org/support/topic/add-plugin-option-missing/
https://www.wpbeginner.com/plugins/why-cant-i-add-or-install-plugins-in-wordpress/

Thank you!

Hello,

Unfortunately, for me is displayed the mobile version => https://i.imgur.com/m9ewe21.jpg, please configure the plugin cache like in our guide https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, if you can edit the page with tagDiv Composer, edit it select the row and check if is set padding or margin top please remove it => https://i.imgur.com/Cb11Yjb.png

Thank you!

Hello @eversonoliveiraf,

Please provide more information about what settings do you have on the page (page template overlay or something else), also, if you agree please contact us via email at contact@tagdiv.com and provide the wp-admin access and as many details as possible in the way that problem appears.

Thank you!

Hi,

Please try to edit the posts loop from this path wp-content/plugins/td-cloud-library/shortcodes/common/tdb_loop.php and tdb_loop_2.php

Thank you!

Hello,

1. If you have the mobile theme and AMP plugins activate, then your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited, this keeps the things simple).
You can disable the mobile theme plugin on the pages => https://i.imgur.com/OTAJQSS.png
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

2. Please try to import the header and footer from here => https://i.imgur.com/jDsslQi.png -> https://i.imgur.com/89ztoQB.png -> https://i.imgur.com/Jtb3hoO.png and make them global => https://i.imgur.com/6qg5arf.png -> https://forum.tagdiv.com/footer-templates/ -> https://forum.tagdiv.com/header-manager/

3. Unfortunately, is not possible to change the Big Grid Flex 5, but you can use it for mobile Flex Block => https://i.imgur.com/hRAQWNc.png

Thank you!

Hello,

Yes, it worked, but the developers from facebook are no longer updating the like button API), also another condition is that this button is to be displayed, which is that the user to be already logged on to Facebook on that browser.

Thank you!

Hello Mark,

I will pass this suggestion on to our list of suggestions, and developers will analyze whether this implementation can be done.

Thank you!