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I love to drive fast cars and to play Need for Speed! I enjoy to help customers tweak their websites for high performance! I’m a proud member of the tagDiv support team!
Andrei L.
tagDiv Member

Hi @pmaalouf

Yes you can edit the header.php via wordpress editor: http://screencast.com/t/Bhuwo3oA
Thanks!

Andrei L.
tagDiv Member

Hi

You’re still using re-sized images on modules as can be seen here: http://screencast.com/t/hXwlWHtG0 however they seems to be displayed fine on my side. A link to image’s thumb used on module should look like here: http://screencast.com/t/PYOFydsbG
Try to deactivate all plugins except Visual Composer, clear all caches then test again.

Thanks!

Andrei L.
tagDiv Member

Hi

That happens because of a custom css added for header row: http://screencast.com/t/idhotcUyn5Qt If you made any changes in header style try to revert theme, clear all caches then test again.
If you still can’t manage to solve this use this css in theme panel > custom code > custom css: http://screencast.com/t/C96Dp9KclzJ

.td-header-row{
visibility: visible!important;
}

Thanks!

Andrei L.
tagDiv Member

Hi

At the moment you can’t edit header.php in child theme. For more detail about the files which can be edited whit child theme please check our documentation: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks!
Andrei L tagDiv!

Andrei L.
tagDiv Member

Hi


@izzuwanadnan
we apologize for late reply but we answer from oldest topics to newest. Also there is the time zone which must be taken into consideration. We’re on GMT +2 here.

I’ve checked your site and found a js error in browser’s console: http://screencast.com/t/bx8DThohPr I am not sure if this error breaks Visual Composer but there is a chance to be affected. It seems that all VC’s shortcode is rendered as plain text, not as shortcode, that’s why page’s content is not displayed.
Make sure you updated the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test again.

@geospatialmedia You can ignore the activation message as Visual Composer plugin comes bundled with the theme and you don’t need a license key for it.

Thanks!

Andrei L.
tagDiv Member

Hi

I’ve checked your site and noticed that you’re using an older version of the theme. Please update the theme at v 2.3.7 which is available on themeforest and also update Social Counter plugin at V 3.2 which is included in theme’s path, clear all caches then test again. Here you can find our update documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/

Let me know how it goes.
Thanks!

Andrei L.
tagDiv Member

Hi

We haven’t managed to fix the footer background issue yet but a temporary solution would be the use of this css in theme panel > custom code > custom css: http://screencast.com/t/ZI5wl2guXTrv

.td-footer-container:before{
background-image: url('image-url');
content: '';
position: absolute;
top: 0;
left: 0;
width: 100%;
height: 100%;
background-repeat: no-repeat;
background-size: auto;
background-position: center bottom;
}
}

Just replace image-url with the full url of the image you want to set as background for footer.

Thanks!

Andrei L.
tagDiv Member

Hi

You can load a custom image using a custom banner ad code. For more detail about banner ads usage please check our documentation: https://forum.tagdiv.com/newsmag-using-other-ads/
Let me know know it goes If this is not what you mean please provie more details about what you’re trying to do so I can inspect it closer and get back to you with a more accurate answer. Also provide your site url.

Thanks!

Andrei L.
tagDiv Member

Hi

Unfortunately there is not an easy way to change all colors of the site. Our demo use a custom css code for that layout. You can try to change background color and grids colors to black from theme panel. For content part use this css in theme panel > custom code > custom css: http://screencast.com/t/WUsKlw5jH

.td-container{
    background-color: black;
}

.td-excerpt, .td-module-excerpt, .meta-info, .td-post-author-name a, .td-post-next-prev-content a, .td-next-prev-wrap i, body, p, .td-comments-title-wrap h4, .page-nav a, .page-nav span{
    color: white;
}

You will have to change all colors for modules to white otherwise the post titles won’t be visible. These options are all available in theme panel > theme colors.

I hope this helps.
Thanks!

  • This reply was modified 10 years by Andrei L..
Andrei L.
tagDiv Member

Hi

This is the code which generate registration form: http://screencast.com/t/1xZslKaa so you can try to replace it with plugin’s shortcode. However I am not sure how this plugin will work whit our theme as we send the register information trough ajax to the database. Most likely you’ll need to adapt the plugin at theme’s system.
We can’t offer plugin implementation at the moment so if you still need guidance on this or you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

By default the login widget don’t appear on mobile devices. To achieve that you need some css so please provide your site url as I need to inspect this closer in order to provide the proper code.

Thanks!

Andrei L.
tagDiv Member

Hi @gregy1403

Please check this topic: https://forum.tagdiv.com/topic/cant-save-theme-settings/ One of our form members found a solution for Wordfence plugin

Hope this helps.
Thanks!

  • This reply was modified 10 years by Andrei L..
Andrei L.
tagDiv Member

Hi

Do you want to add some code between page’s <head> </head> tags? Is so you have to edit header.php file and paste your code here: http://screencast.com/t/7shQusj3
If this is not what you mean please provie more detail about what you’re trying to do so I can inspect it closer and get back to you with a more accurate answer.

Thanks!

  • This reply was modified 10 years by Andrei L..
Andrei L.
tagDiv Member

Hi

I’ve checked your site and you’re not using our theme: http://screencast.com/t/zCLhM7KcbOgC Let me know when you’re using our theme and I will inspect the site in shortest time possible.

Thanks!

Andrei L.
tagDiv Member

Hi

Please provide your site url so I can have a closer look at this issue. Meanwhile try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test again.

Thanks!

Andrei L.
tagDiv Member

Hi

The theme can’t control the information displayed by google in its SERP. To achieve that you’ll need a plugin which offers options for meta description. We recommend Yoast as it’s one of the best plugins out there and also works fine with our theme. Here you can check more detail about this: https://yoast.com/meta-descriptions/

Thanks!

Andrei L.
tagDiv Member

Hi

Please provide a link where I can inspect this closer and maybe I can help.
Tanks!

Andrei L.
tagDiv Member

Hi

I’ve checked your facebook page on android via Facebook application and the links are opened fine. I don’t think it could be a problem generated by the theme as I’ve tested on different devices and the result is the same. Also when a post it’s shared on fb our theme can’t control its url there so can’t block it.

Thanks!

Andrei L.
tagDiv Member

Hi

I’ve checked your site and noticed that the thumbs are not properly generated: http://screencast.com/t/b6bntwqieDHI Try to regenerate your thumbnails following this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ clear all caches then test again.
Also you can increase images quality by changing the compression rate of wp. Here you can find more details in this regard: https://premium.wpmudev.org/blog/fix-jpeg-compression/ Note that if you change the compressing you also have to regenerate the thumbs so the changes take effect.

Thanks!

Andrei L.
tagDiv Member

Hi

I am not sure how do you want to customize register form but you can try to edit top-menu.php and modify the login/register widget: http://screencast.com/t/Dz2EZCPP
If you want to display a register form generated by the ultimate member plugin just replace our code whith plugin’s shortcode like this:

echo do_shortcode('plugin-shortcode-for-register-form');

Thanks!

Andrei L.
tagDiv Member

Hi

I assume that you want to change the background color for drop-down menu. If so try this css in theme panel > custom code > custom css: http://screencast.com/t/SF6PXqpa

.sf-menu .sub-menu{
background-color: red;
}

Thanks!

Andrei L.
tagDiv Member

Hi

Please check this topi, my colleague Catalin posted a solution therec: https://forum.tagdiv.com/topic/page-level-ads-problems/

Thanks!

Andrei L.
tagDiv Member

Hi

Try this css in theme panel > custom code > custom css: http://screencast.com/t/0CRPdbNCpE

@media (max-width: 767px){
.td-top-menu-full {
display: block!important;
}
}

Thanks!

Andrei L.
tagDiv Member

Hi

You can enable back the plugins one by one and check which one of them causes the issue. We have a limited number of plugins tested with the theme, you can check them here: http://screencast.com/t/sELmyPQ7 so if you’re using some plugins which are not tested is possible to appear some conflicts.

Thanks!

Andrei L.
tagDiv Member

Hi

Sorry for late replay, we somehow missed thus post.
We manged to find a temporary solution to hide the activation message for Visual Composer using this css in wp-admin.css file: http://screencast.com/t/212AkOEIL

.vc_license-activation-notice{
display: none;
}

Thanks!

Andrei L.
tagDiv Member

Hi

I’ve checked your site and noticed that you’re using an older version of the theme: http://screencast.com/t/Xfl726Qg3R After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at current version avalable on themeforest, also update Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.

I hope this helps.
Thanks!

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