Hi

Thanks @Aronfly for your help.

@jauburn let us know if you need further assistance on this.
Thanks!

Hi

The code provided by Bogdan works as expected even if it’s added in single files, here is an example for single_template_3.php: http://screencast.com/t/vZamMOopwFj – http://screencast.com/t/Z70kHL3Q

Thanks!

Hi

Please make sure that you update the theme according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ clear all caches, purge cdn files if you’re suing then test the site again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials, also give us ftp access, and we will inspect this issue as soon as possible. In your message include a link to this topic.

Thanks!

HI

Our theme don’t have support for rtl style and to achieve the desired result you will need some customizations in theme’s core files.
This is a very complex task which involve many tests and customizations in order to be completed. We can’t offer custom services at the moment so if you really need this and you’re not aware of the steps that must be taken in this regard my advice is to look for a developer to help you with this task.

Thanks for your understanding and for your message!

Hi

I’ve checked your site an iPhone and now it’s displayed fine: http://screencast.com/t/JFLNtlWhcj If you still have this issue please provide more specific details about it, how can we duplicate the situation on our site and maybe we can help.

Thanks!

HI

Please ake sure that you update the theme according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ also try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re suing then test the site again.
Let us know ho it goes and if the problem persist please provide your site url so we can have a closer look.
Thanks!

Hi

I’ve checked your site and it’s displayed fine on mobile devices now: http://screencast.com/t/y9Ulcfwpe0k If you use mobile theme plugin then the content added with Visual Composer won’t be displayed on mobile devices. Please check this link for more details about how mobile theme works: https://forum.tagdiv.com/the-mobile-theme/

Thanks!

Hi

You can try this css in theme apnel > custom code > custom css to change the layout of module 10 for mobile: http://screencast.com/t/3kPG3WqoZN4D

@media(max-width: 768px){
.td_module_10 .td-module-thumb .entry-thumb,
.td_module_10 .td-module-thumb {
width: 100%!important;
}
.td_module_10 .item-details{
margin-left: 0;
}
.td_module_10 .td-module-thumb {
position: relative;
}
.td_module_10 .td-excerpt {
display: block;
}
}

If you want the css to be applied only for block 11 add .td_block_11 class before each .td_module_10

Thanks!

Hi

Are you referring at titles for those blocks? If so the you can change theme from theme panel > translations: http://screencast.com/t/LEeK1ZDmmh Just search for each title and add a new name for it.
If you want to change the posts displayed there you need to use a footer template which allows you to add custom widgets, for example style 5 or style 9: http://screencast.com/t/aA2CExO8 – http://screencast.com/t/sPSkuZa0ntPw

Let us know if you need further assistance on this.
Thanks!

Hi

Please make sure that you update the theme according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ clear all caches, purge cdn files if you’re suing then test the site again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials, also give us ftp access, and we will inspect this issue as soon as possible. In your message include a link to this topic.

Thanks!

Hi
Thanks @Amit Malewar for your help!

@phetphen let us know if you need further assistance on this.

Thanks!

Hi

@NithishB We didn’t tested W3 Total Cache with our theme and we can’t recommend it, instead you can use Wp Super Cache plugin which is tested and works fine: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thanks!

Hi

I’ve replied you here: https://forum.tagdiv.com/topic/div-is-not-being-displayed-on-site/#post-134237
Thanks!

HI

I am not sure where did you find that code but I assume that you’re suing a plugin which can switch site’s language. If somehow your using this implementation: https://wpml.org/documentation/getting-started-guide/language-setup/custom-language-switcher/ make sure that you follow the steps indicated there but we can’t guarantee the it will work fine with our theme as we din’t made any tests with wpml plugin.
If you really need to use this plugin and you’re not aware of the steps that must be taken in this regard my advice is to look for someone who can hep you with implementation or hire a freelancer to do it for you.

Thanks!

Hi

During the update process any customization made in theme’s core files will be lost becasue old files are deleted and new ones are uploaded instead. However you ca use theme’s patch to make the update but this works only from one version to another, ex from V 7.3 to V 7.4.
The changes made in theme’s panel and the code from custom code wont be lost after the update: http://screencast.com/t/cgiaDxUg

Thanks!

Hi

In indicated scren you pointed a header ad and a logo. Those can be added from theme panel: http://screencast.com/t/JFjox2tU – http://screencast.com/t/U9z4S1pkt Fore more details about how tho use the theme please check our documentation: https://forum.tagdiv.com/wordpress-information/

Thanks!

Hi

I am not aware of the code used to make the indicated filter so please provide more details in this regard and maybe we can help.
Thanks!

Hi

I assume that this is a cache issue so try to clear all caches including browser’s cache then test the site again. If the problem persist please provide your site url so we can have a closer look at this issue.
Thanks!

Hi

You can use a footer template which does not displays popular categories widget, for example style 3 or style 5 for which you can choose the desired widgets to be displayed: http://screencast.com/t/sPSkuZa0ntPw
Thanks!

Hi

By default new users are registered as subscribers: http://screencast.com/t/PquxFJBtI and they can’t access the dashboard to make changes there. Make sure that you don’t have another role set for new users then test the registration system again.

Thanks!

Hi

Please check this link as a reference: https://forum.tagdiv.com/topic/ad-locations/ Note that you will need some customizations in theme’s code in order to achieve the desired result. We can’t offer customization services at the moment so if you still need guidance on this or you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

Hi

You don’t need a child theme if you don’t plan to customize theme’s features. If you’re saying that you don’t have experience with codeing there is o need to use a child theme.
With regard at installation you can generate a zip file then upload it in wordpress or you can upload directly Newspaper-child folder on the server via ftp in: your-wp-install/wp-content/themes.

Thanks!

Hi

To achieve the desired result you will need some customizations in smart-list structure. Currently all text is stored in $item_array['description']: http://screencast.com/t/f2zLSX9v6MT which is generated by is_description method: http://screencast.com/t/ahgRtQfK1 – http://screencast.com/t/XfjFCOeeCk
You will need to generate a second description and add it in html after the image to achieve the desired rezult.
This is a very complex task which requires time and good codeing skills in order to be achieved. We can’t offer customization services at the moment so if really need this and you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

Hi

@fpavic I’ve checked your site and I’ve noticed that you’re using cache for front-end content. This helps a lot when the page is prepared and the response time is lower.
With the back-end things can be more complicated. If you have lots of posts the response from database can be slower so you can try to optimize it first. Check this link for more details in this regard: http://dev.mysql.com/doc/refman/5.7/en/query-cache.html – http://www.wpbeginner.com/plugins/how-to-clean-up-your-wordpress-database-for-improved-performance/

You can also make a test with a default wp-theme and check how it goes.
Let us know how it goers and if you still have this issue please address via email at contact@tagdiv.com and provide wp-admin and ftp access so we ca have a closer look in your wp-install and maybe we can help.
Thanks!

Hi

Replied you via email.
Thanks!