Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Bettina
tagDiv Staff

Hello @curistorian!

Yes. You can build another plan and they can upgrade the plan at any time.

Thank you!

Bettina
tagDiv Staff

Hello!

We have a guide with some tips on why our Composer is not working properly; please check it here: https://forum.tagdiv.com/tagdiv-composer-not-working/.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello @delfinista!

Unfortunately, no.

Thank you!

Bettina
tagDiv Staff

Hello!

Change the autoload and see if the data is stored again in your database. This is a need when you use the features presented in this thread: https://forum.tagdiv.com/topic/what-is-td_011_remote_cache/

Thank you!

Bettina
tagDiv Staff

Hello!

Make sure that the image is set to show and hide the SVG code. Check the threads: https://forum.tagdiv.com/topic/logo-not-showing-6/ -> https://forum.tagdiv.com/topic/mobile-logo-doesnt-work/

Thank you!

Bettina
tagDiv Staff

Hello!

Make sure that the custom field for email to have the field type email.

Thank you!

Bettina
tagDiv Staff

Hello @Viju !

I get it now! I will add this issue into our investigation list and we will fix it.

Thank you so much for understanding!

Bettina
tagDiv Staff

Hello!

Try to change those settings: https://app.screencast.com/cfEYsL3JnJ0oB
Also, you can drop the menu items in More if your menu is so long. For mobile, I recommend you to use the Mobile menu element and select your menu.

Thank you!

Bettina
tagDiv Staff

Hello!

I couldn’t see this issue. Every link seems to work just well.
Anyway, our theme has no feature that can do this. It could be possible to be from an extra plugin, some custom redirections or cache.

Thank you!

Bettina
tagDiv Staff

Hello @curistorian!

Did you delete them before?
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello @curistorian!

They should be there ACF -> Taxonomies : https://app.screencast.com/Oi8yM9N7zhPJA and their values: https://app.screencast.com/RjFqWz3nlzVct

Thank you!

Bettina
tagDiv Staff

Hello @curistorian!

The solution is this one: https://app.screencast.com/p0j2lTaGVq9Ie
When I delete the entire CPT from here, then the properties on the left side disappear. I’m not sure why you can’t delete them.

Thank you!

Bettina
tagDiv Staff

Hello @curistorian!

Then change their values from the tagdiv composer where they are used.

Thank you!

Bettina
tagDiv Staff

Hello!

You can copy the style if you search the modal page in the Dashboard -> Pages and add that code https://app.screencast.com/oAPUtUNvbiufM into another new page. In the modal popup shortcode from the tagdiv composer you should add the page id. Here is the guide: https://forum.tagdiv.com/modal-popup/

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we have no option right now to noindex the links created in the shortcode.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Please contact us, provide all the details specified above, and we can check your issue and try to help you asap.

Thank you!

Bettina
tagDiv Staff

Hello!

Right-click -> Inspect -> Console: https://zapier.com/blog/inspect-element-tutorial/

Thank you!

Bettina
tagDiv Staff

Hello @curistorian!

Sure. You can see and delete them in the ACF plugin.

Thank you!

Bettina
tagDiv Staff

Hello @Viju !

Do you mean this feature https://forum.tagdiv.com/smart-sidebar-2/ ?
A sticky column should work well until the next row. If it has no space, then it won’t continue down over other content. Try to duplicate elements in the first column and scroll. You should see the sticky column effect.
Make sure it is not a plugin conflict or any error in the console.

Thank you!

Bettina
tagDiv Staff

Hello!

You should modify the text in the editor and increase the indent: https://app.screencast.com/RdRjmXpZG2UgP

Thank you!

Bettina
tagDiv Staff

Hello!

That is the lightbox effect or check this thread if you want to expand on click: https://forum.tagdiv.com/topic/modal-window-lightbox-effect-icon/

Thank you!

Bettina
tagDiv Staff

Hello!

Check this guide: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Bettina
tagDiv Staff

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

Your site can’t be reached. It could be a malware. What kind of redirections?
Please provide more information about your issue.

Thank you!

Bettina
tagDiv Staff

Hello!

Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Thank you!

Viewing 25 posts - 2,626 through 2,650 (of 20,833 total)