Hello!

A code in your frontend is appearing only when you have a plugin uninstalled when it should be installed, so instead of the code, it will display the element from that plugin. Check in Newspaper -> Plugins. Make sure that the tagdiv plugins are installed and activated.

Thank you!

Hello @sotirow96!

Check this guide and set up the submit button: https://forum.tagdiv.com/create-frontend-submission-form/

Thank you!

Hello @Kirti!

Unfortunately, we have no feature that can do this in our theme.
This feature should come from an extra plugin that you use. 
Deactivate all plugins except tagDiv ones (plugins by plugin); if you are using a cache plugin, deactivate it, clear all cache, and try again. In this mode, you can see which plugin created the issue.

Thank you!

Hello!

If there isn’t an option on that shortcode, then unfortunately,no.

Thank you !

Hello @shitanshu!

Make sure you have the latest update of the theme and plugins. Check this thread: https://forum.tagdiv.com/topic/pagination-is-not-working-properly/

I hope that helps you!

Thank you!

Hello @keverix3 !

1. Please check and upload the same size of your featured images.
2. Let me see the settings you’ve applied.

Thank you!

Hello!

In the custom login link field, there is the link where the user will go to login.
Unfortunately, you can’t add the link to be redirected after the user is logged in.

Thank you!

Hello @shitanshu!

We could provide only some guides, check this thread:
https://forum.tagdiv.com/topic/can-anyone-provide-advice-on-speed-issues/
Please note that page speed or optimization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Hello!

Try to use the shortcode called ” Video Playlist ” and add this ID. Also, you can set the autoplay ON. Please note that for autoplay videos, the sound is muted by default because of some browsers restrictions.

Thank you!

Hello!

This effect is not from our theme either.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will check the issue and let you know what can be done there.

Thank you!

Hello!

I think you should add the full link there.

Thank you!

Hello @stringbenderb5 !

Go to the Newspaper -> Theme panel settings -> Press the button save settings, clear the cache and check the results.

Thank you!

Hello!

Oh,ok! Unfortunately, there is no option to change the old modal from there with the modal popup shortcode.
This will require custom work, which is not covered by the support team because it’s a complex task to achieve.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you!

Hello!

If you use the cloud templates, then you can edit them from the cloud templates and copy-paste the code from one website to another website that has blank templates installed.
Check out this guide about the theme panel settings: https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Hello!

You can move the entire website with the help of the Duplicator plugin.

Thank you!

Hello!

You should use the same element for the modal popup in order to display the page you’ve created.

Thank you!

Hello @jkakade!

Check the guide here: https://forum.tagdiv.com/reviews-2/

Thank you!

Hello @forcenews !

Please edit the search page with the tagdiv Composer, click on the results(Posts Loop element) and delete the value of the offset posts. Let it empty with no space no value: https://app.screencast.com/Gh9jDf6t0XtLS
If you use a flex block there, then please set the special filter there Search – Current search.
Save the changes and view the results.

I hope that helps you!

Thank you!

Hello!

Create pages for your modals, and on those pages, you can add whatever element you like to display. A great example could be in this demo: https://demo.tagdiv.com/newspaper_korean_news_insight/ -> https://app.screencast.com/9F17asrJbBo8F -> https://app.screencast.com/AjZhDgYOgG6jP
You have a setting to close a modal when another modal is open.

Thank you!

Hello!

Please check the links I provided you above.
Few similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
– https://www.xtechkr.com/optimize-newspaper-theme/
– Check those guides : https://web.dev/lcp/ – > https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> > https://wp-rocket.me/google-core-web-vitals-wordpress/improve-cumulative-layout-shift
– https://forum.tagdiv.com/topic/to-high-cumulative-layout-shift-in-mobile-theme/

Thank you!

Hello!

I’ve checked your website, and I can see no issue there. Please clear all your cache and try again in an incognito window. Which browser do you use?

Thank you!

Hello!

They are loading after few seconds. You need to optimize your website. Check these topics: https://forum.tagdiv.com/topic/site-performance/ ; https://forum.tagdiv.com/topic/admin-ajax-loading-time/ ; https://forum.tagdiv.com/topic/can-anyone-provide-advice-on-speed-issues/
Please note that page speed or optimization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Hello @nvasquez!

Can you please provide a screenshot of the place you need to add the borders?

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello!

The product description can be added when you edit a product with Gutenberg.
Do you use any extra plugins?

Thank you!

Hello Faris!

If you install the demo with content, then, of course, it will replace all your content and design as well. If you install a demo without content, then it will replace the previous design.
You can return the previous design only if you have a backup.
You can import only some sections or templates of your current-designed pages from those demos. The template’s manager is in Cloud Templates. You can preview the demos here: https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/.

Thank you!