Hello @stringbenderb5!

Try to disable it and see the results.

Thank you!

Hello @mecanicaonline!

I suggest to have the latest update of the theme and plugins.
Check these topics: https://forum.tagdiv.com/topic/site-performance/ ; https://forum.tagdiv.com/topic/admin-ajax-loading-time/ ; https://forum.tagdiv.com/topic/can-anyone-provide-advice-on-speed-issues/

Thank you!

Hello!

Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. install TagDiv Composer
4. activate TagDiv Composer

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will check the issue and let you know what can be done there.

Thank you!

Hello!

Instead of editing the theme files, you can create a custom modal popup for login: https://forum.tagdiv.com/modal-popup/

Thank you!

Hello!

This situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Hello!

Delete the one from the theme panel and let the one in Dashboard -> Appearance -> Customize -> Site Identity. Clear all the cache and the cache from your browser.

Thank you!

Hello!

No. Please check in the Cloud Templates -> Woo shop base templates if you check the global option and see the results.

Thank you!

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Hello @jayflyer!

Please edit the search page with the tagdiv Composer, click on the results(Posts Loop element) and delete the value of the offset posts. Let it empty with no space no value: https://app.screencast.com/Gh9jDf6t0XtLS
Save the changes and view the results.

I hope that helps you!

Thank you!

Hello @sangha9!

Yes. Install the Yoast SEO plugin, edit the homepage with Gutenberg, scroll to the bottom, and there you have some SEO settings. Update the changes and check the results.

Thank you!

Hello!

You should install a blank page and build your shop templates, or install the one you like from the Cloud Library. Documentation is here: https://forum.tagdiv.com/tagdiv-shop/.

Thank you!

Hello @stringbenderb5!

1. In the next update, we will fix an issue regarding the unused JS. The unused CSS problem should not exist anymore. There was a feature in our theme, but we integrated it into the theme code. So, I suggest you update the theme and plugins to the latest version.

2. Check if you do not have this feature enabled: https://forum.tagdiv.com/loading-image-effects/
Check out this guide as well: https://forum.tagdiv.com/what-is-ajax-preloading/.

Thank you!

Hello!

This will require custom work, which is not covered by the support team because it’s a complex task to achieve.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you!

Hello @llucson!

Please check the elements that are not translated. It could be a text that you need to change it manually in the tagdiv composer.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
It shouldn’t be like that. Make sure it is not a plugin conflict there first.

Thank you!

Hello @sangha9!

You should use a SEO plugin in order to add meta tags.

Thank you!

Hello!

Unfortunately, this feature is not supported by our theme at the moment.

Thank you for understanding!

Hello Yaron!

Please set 100% width for your images. If you upload an image that is smaller than your size from settings, then this could appear blurry and not of high quality. I suggest you upload the images in your Media Library in full size (1920 px): https://prnt.sc/YzxtrT24bGKM

Thank you!

Hello @dacorti!

I’ve checked your website even on Safari on mobile, and I can see no issue.
Please clear your cache from your browser or check in an incognito window.

Thank you!

Hello!

The cache plugins that you use. When I check your website, everything is clickable, and it is working well. 

Thank you!

Hello!

The menu items that have a link work as they should.

Thank you!

Hello!

I’ve checked your website on Chrome, Safari, Firefox and it seems to work just well: https://app.screencast.com/tvWGm9ulZKamR

Thank you!

Hello @stax!

This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/.
Please make sure you did all the steps that I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

Thank you!

Hello @seomanvn!

We recommend the Wp Super Cache plugin.

Thank you!

Hello @loaphuong24h!

Please continue the discussion via email.

Thank you!

Hello @Stefane!

You should modify the element’s settings in the sticky header too. Also, you can deactivate the stikcy header from the Website Manager and set the row as sticky, so you will have the same settings and elements there.

Thank you!