Hello!

If you have problems with the theme panel settings, which are not saving, then please see this topic for more solutions: https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/

Let me know the results!

Thank you!

Hello!

Strange! Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic to identify you
I’ll check and try to help you!

Thank you!

Hello!

The default pages can not be removed. They will display the user details and not the admin ones. You can remove only the custom pages added to you from here: https://app.screencast.com/G7UWx1f2I0oqS

Thank you!

Hello Roger!

Try to limit the number of backups: https://app.screencast.com/M5Wco6Td6nymr

Thank you!

Hello Frank!

If you can’t handle to solve this issue, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– more details about your issue and what you need to achieve
– a link to this topic in order to identify you

Thank you!

Hello!

Did you add two shortcodes Custom Field in the template? For each custom field you need to add the Custom Field shortcode.
If you can’t handle to solve this issue, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you

Thank you!

Hello!

Unfortunately, the Wp Bakery is deprecated. I suggest you use the tagdiv Composer. Please note that you need to redesign the pages with the new builder from scratch or use our styled cloud templates from the Cloud Library. Documentation here: https://forum.tagdiv.com/how-use-tagdiv-cloud-library-templates/

Thank you!

Hello!

I’m glad that you solved the issue. We will fix it in the theme as soon as possible.

Thank you for letting us know!

Hello!

Unfortunately, the live search is not working at the moment. We will fix it in the next update. Unfortunately, I have no ETA right now.
Please edit the search page with the tagdiv Composer, click on that block, and check the settings, or use a flex block instead with no offset value or add a Flex Block with the filter Search: Current Search and check if it works.

Thank you!

Hello!

Unfortunately, I have no ETA right now. Sorry!

Thank you for understanding!

Hello!

Unfortunately, I have no ETA right now. Sorry!

Thank you for understanding!

Hello!

Sure, you can customize the ad box shortcode in each viewport https://app.screencast.com/39By7mcHERvAl
The CSS tab of the ad box element contains the option Display: Show/Hidden and the options for width and height sizes.

Thank you!

Hello!

Happy I could be of help!

Thank you!

Hello!

1. You can not use Newsletter without any additional service. But you can use the Leads shortcode, which is a part of the opt-in builder plugin that can collect only the emails. But there you can only exports the email addresses, there is not any additional feature.

2. You will receive a message that your review has been registered and is awaiting approval if you set in the first shortcode, the Review status: Pending.
Anyone can leave a reply to the reviews of your article by simply clicking on the “Reply” button. They shouldn’t disappear after a refresh. Instead, you should see this message: Your review has been published. Please refresh the page in order to see it. Make sure it is not because of some cache. Single Post User Reviews List will show your reviews.

Thank you!

Hello!

It’s showing like this because of the product title: https://app.screencast.com/McHp2bgQgefyA
You can limit the product title so that the elements can be the same size and the buttons are aligned.

Thank you!

Hello!

In the tagdiv Composer, you can click on those buttons https://app.screencast.com/39By7mcHERvAl to see how your website looks like. You can change and customize the rows, columns, elements, etc. If your website looks correct in the tagdiv Composer, there could be a plugin conflict or a caching issue.

Thank you!

Hello Alex!

In the theme panel, if you access Theme colors -> General theme colors, then there is a setting called ” Theme accent color,” which changes the hyperlink text color and also various other elements that use that color: https://forum.tagdiv.com/theme-colors-introduction/
If you use cloud templates, you should change the link colors from the tagdiv Composer.

Thank you!

Hello!

For flex block 3, there are two sections for module 1 and module 2, the option of the text padding is called Meta info padding. You can also search the options: https://app.screencast.com/VY0OShKZnPmyx

Thank you!

Hello!

I see you’ve added the menu only on the sticky header. Please check if those options are enabled: https://app.screencast.com/QraEF3FK3gj0l
Please follow the video to see where you can find and edit/build your sticky header on mobile and desktop, too: https://www.screencast.com/t/l6v2Belt

I hope that helps you!

Thank you!

Hello!

For the gradient, you can choose multiple colors there, for example: https://app.screencast.com/K3iMyxvMGpoEN
You can also add a class on the element and add some CSS code: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Hello Stefan!

Change this color: https://app.screencast.com/uK1oUB3aSPBtp save the settings, and try again.

Thank you!

Hello!

Strange! But I’m glad you found the issue.

Have a lovely weekend!

Hello!

Make sure you scroll and edit your sticky header row. If the menu is the correct one in the sticky header in the tagdiv Composer and it’s appearing the wrong one on your website, then make sure it is not a caching issue or a plugin conflict.

Let me know the results!

Thank you!

Hello!

1. Unfortunately, the shortcode works only with 2 options that are still available now.
You can try to use a raw HTML shortcode, add the code and style it via CSS.

2. Unfortunately, you can not achieve this with our theme. You can only export the emails and use an external service.

3. Which one you want to use? For example, check these demos: https://demo.tagdiv.com/newspaper_real_estate_pro/
https://demo.tagdiv.com/newspaper_app_find_pro/

Thank you!

Hello!

To avoid misunderstandings, please provide more information(screenshots/video) about the issue and what you need to achieve.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!