Hello @raikouchu !

Edit the article with Gutenberg, and transform the paragraph into a quote: https://prnt.sc/aK0bWozEhFKQ

Thank you!

Hello @ataoglu78 !

Please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello Sebe!

You shouldn’t change those names. Put it back as it was.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you!

Hello @Igor88 !

Do you use default templates or cloud templates?
In the cloud templates, you can add the ads when you edit the post with TagDiv Composer in the element called ” Single Post Content ” in the tab ADS. Documentation here: https://forum.tagdiv.com/article-ads/
Or you can use the element called “Ad Box” from TagDiv Composer, and there you need to add the ads: https://forum.tagdiv.com/ads-adsense-overview/

Please try to uninstall the cache plugin and check if the problem is solved.

Thank you!

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/wp-zexit-malware-and-newspaper-theme-problem-please-see/

Thank you!

Hello @zagasir !

You will need this plugin: https://wordpress.org/plugins/featured-image-admin-thumb-fiat/

Thank you!

Hello!

Try to use the Raw HTML, and style it via CSS.

Thank you!

Hello @thegreekherald !

Ok. I get it now!
I will add it into our improvement list!

Thank you!

Hello Paolo!

You can use a license key for one single product(website). For the other domains/sub-domains, please consider buying another license key. There are two places for a license: one can be used for staging, and the other is for the live version of your product/sub-domain/website.
If you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.

Thank you!

Hello @thegreekherald !

Do you use the latest update of the theme and plugins?

Thank you!

Hello @ZimaKunta !

Can you please provide more information about the error you have there?

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello!

I will add it into our investigation list.

Thank you for your feedback!

Hello @zagasir!

Remove the background image https://prnt.sc/Jj-tMDLZvjL0 from the theme panel and the template will be displayed in the full width as well.

Thank you!

Hello @tekedia !

Let’s discuss in one place only!

Thank you!

Hello @trinitro!

We have some RTL demos that were created by hand for this purpose using custom code: https://prnt.sc/ccPYeDT6mvKv
So, there is not a feature in our theme.

Thank you!

Hello @tekedia !

Yes, we will check and let you know via email.

Thank you!

Hello!

Let only the tagdiv plugins be used, and uninstall any other plugin.
I would gladly recommend you make a backup and update plugins and the theme via file transfer to the latest update: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let us know about the problems you have after the update.

Thank you!

Hello @tekedia !

No. Our team hasn’t accessed your website yet.

Thank you!

Hello @zagasir!

If you mean this style: https://prnt.sc/tUzN5XsrVKoc, then this is a default one and can’t be modified in the TagDiv Composer. So, you can’t edit the gray edges.
Which is the 16th template? If it is a cloud one and can be edited with the TagDiv Composer, then we have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A -> https://prnt.sc/icoqdTR9_DMS

Thank you!

Hello @greg19 !

Yes, they can’t be found on your install: https://prnt.sc/2uRqg7dnDVK_
Please add them again.

Thank you!

Hello @tekedia !

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Thank you!

Hello @Greg19 !

Do you have these images in your Media Library? Try to reset them again and see the results.

Thank you!

Hello!

Maybe this category has a different template than the global one. Please check.

Thank you!

Hello!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Hello @stefanegirard !

You can delete the text Pulses PRO from there and let only your logo to appear: https://prnt.sc/7LbqhQhKNbid
Click on that hamburger menu and choose a menu: https://prnt.sc/KM1WiaiJlPSD or you can delete this element.
You can customize the mobile header as you wish in the TgaDiv Composer.

Edit the single post template with the TagDiv Composer, click on the mobile viewport and make sure you have the element called single post content.

Thank you!