Hello @ameeralisalman!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Hello @robertors96!

I understand you, but we do not have a dynamic solution for a playlist implemented in the theme.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you for understanding!

Hello @fuenson !

Will load the default fonts.

Thank you!

Hello @obiwan !

The multi option is working as it should in the latest update of the theme.
After you choose the first dropdown, wait until it refreshes, and then apply the second dropdown.

Thank you!

Hello @fuenson !

I already replied to you and it is written already here: https://prnt.sc/oPr-fILOur-2
You won’t use google fonts, but only the default fonts.
I’m not sure what you want to use.
Please note that page speed or optimization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Hello @fuenson !

The theme comes with two preset default Google Fonts: Open Sans and Roboto.
Check this guide: https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/#preload-newspaper-theme-fonts

Thank you!

Hello!

Please check if this issue is showing in the tagdiv Composer as well.
If the issue is not showing in the tagdiv Composer, then make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Hello @melik82 !

A workaround there could be to add a button element near your menu: https://prnt.sc/_nKpIRXCBxPO
We have different style for that button element: https://prnt.sc/ykWLRxCJsPnj

Thank you!

Hello!

You should find it on the row/zone/element settings in the tagdiv Composer. Check on every viewport: https://www.screencast.com/t/XDQJedlggSB
If you can’t find it, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Hello!

View a category or a tag and you need to see the template assigned here: https://prnt.sc/90snGvHkmG8K

Thank you!

Hello @robertors96!

Yes, because you use the same single post template. You will need a different template for each post in this case. You can also duplicate the template and change only the ID of the playlist for each article.

Thank you!

Hello!

Can you please provide more information about your issues?

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello!

I can see that you’ve applied these settings in the TagDiv Composer: https://prnt.sc/uuAWZGp-iOYx
Please delete them and it will work.

Thank you!

Hello @kurdi!

We will take into consideration your queries.
Please respect all the steps before updating the theme, and make sure that you are up-to-date and not infected. If your files are infected and you do the update, then the infected files will remain there, no matter which version of the theme or plugin you use. The main step is to delete every infected file from your installation, and then everything will be OK and not compromised.
Let us know about your issues and which errors you encountered there, so we can help you all. You can also send us an email, so we can check all these issues.

Thank you!

Hello Solomon!

You can find these pages and import them: https://prnt.sc/_wPagdiPw7re -> https://prnt.sc/mHOXNBpBzG4M

Thank you!

Hello!

Our developers are aware of this issue and try to synthesize the composer, which is big, and fix the major problems of the theme and speed.
A cache plugin doesn’t help much with page speed.
To increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
– https://www.xtechkr.com/optimize-newspaper-theme/
– Check those guides : https://web.dev/lcp/ – > https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> > https://wp-rocket.me/google-core-web-vitals-wordpress/improve-cumulative-layout-shift
– https://forum.tagdiv.com/topic/to-high-cumulative-layout-shift-in-mobile-theme/
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed or optimization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Hello @sultanmehmet01 !

Please check this topic: https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Also, you can set a template global in Dashboard -> Cloud Templates.

Let me know the results!

Thank you!

Hello @Robertors96!

You can use this element and add the ID here: https://prnt.sc/9EJjpWMw76Yg
Also, add more elements if you need more playlists.

Thank you!

Hello!

If you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
You can re-install the WordPress again, or deactivate the theme and delete it. After that, you can activate any theme.

Thank you!

Hello!

You should click on that title and delete it somehow in the TagDiv Composer. Or, it could be from another plugin. Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello @nasirnadeem628 !

Please note that page speed or optimization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Hello @peege !

Do you use any extra plugins that are not tested with our theme? Please disable them and try again. Also, try to re-make the menu.

Thank you!

Hello @sudhin!

Search in the tagdiv Composer: https://prnt.sc/YPHvg_i2qD1p

Thank you!

Hello @letnas!

Drag & drop an element (add a flex block in that column for example) when you edit the page with the TagDiv Composer. Set a limit post 1 in order to display only one post. Read more about it here: https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hello @melik82 !

Add a row, split it in 3 columns: https://prnt.sc/-y3xWBjrjmPD.
You can also specify the width of your columns like 20%,60%,20%: https://prnt.sc/2zjfi6c2phgN
Drag and drop every element in each column. Example: https://prnt.sc/T2YSJ-cU73Eh
There are some settings to align it in the tagdiv Composer, click on the element: https://prnt.sc/lcYDthjDhhzv

Thank you!