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Bettina
tagDiv Staff

Hello!

Edit the page with the TagDiv Composer and check if you do not have any title here: https://prnt.sc/_zb_IWJjULvK or any other elements.

Thank you!

Bettina
tagDiv Staff

Hello @irugoy!

Deactivate all the non-tested plugins with our theme before updating. It could be from a plugin conflict or some settings from any plugin or security plugin.

Thank you!

Bettina
tagDiv Staff

Hello @melik82!

You can create the pages and add a flex block to each page using the filter you need for that page. Then, add in your menu those pages or using a custom link: https://prnt.sc/X7DaYJGxYJge

Thank you!

Bettina
tagDiv Staff

Hello @peege !

Please check in the Settings -> Permalinks and press Save Changes.

Thank you!

Bettina
tagDiv Staff

Hello!

Please continue the discussion via email.

Thank you!

Bettina
tagDiv Staff

Hello guys!

I’m glad that you solved the issue.

Have a nice day!

Bettina
tagDiv Staff

Hello @fuenson!

I’m glad that you solved the issue.

Have a nice day!

Bettina
tagDiv Staff

Hello!

No, it’s deprecated. We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/
You can update the theme automatically or manually. Please check our guide from here: https://forum.tagdiv.com/how-to-update-the-theme-2/
Please check those screenshots to know how to shift from WPBakery to Composer: https://www.screencast.com/t/6xLVMmlsY ; https://www.screencast.com/t/zWHrRmK1LQC ; https://www.screencast.com/t/vuFdT9Stx ; https://www.screencast.com/t/DWbSf3qj ; https://www.screencast.com/t/QuHyGccTK71v

Thank you!

Bettina
tagDiv Staff

Hello @fuenson!

Please check this topic: https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello @luigiboschi!

Which WordPress and PHP versions do you use?

Thank you!

Bettina
tagDiv Staff

Hello @affnads !

Please let me know exactly where is the issue and what you’re trying to achieve.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello @affnads !

In the blank spaces, the ads will load. Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Bettina
tagDiv Staff

Hello @luigiboschi!

For me, it’s working well. Please make sure your WordPress is up to date.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Bettina
tagDiv Staff

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Bettina
tagDiv Staff

Hello @affnads !

There is no difference between the link and the screenshot. Edit the page with the TagDiv Composer and assign the cloud header you want there from the Website Manager. Delete all the cache and see the results.

Thank you!

Bettina
tagDiv Staff

Hello!

The header element needs height instead of min-height (or both).

Thank you!

Bettina
tagDiv Staff

Hello @irugoy!

After you update the theme, make sure you have all the tagdiv plugins installed and activated (the Standard Pack plugin as well if you use default templates).
Your site shouldn’t be broken.

Thank you!

Bettina
tagDiv Staff

Hello @obiwan !

Make sure you’ve cleared all the cache when you try that again.

Thank you!

Bettina
tagDiv Staff

Hello David!

Check the editor Options -> Preferences and enable the categories https://prnt.sc/FZfR-U10Bg3e

Thank you!

Bettina
tagDiv Staff
Bettina
tagDiv Staff

Hello!

I’m sorry to hear about this, but I’m not sure why this is happening. Do you have all the theme’s plugins up to date? Make sure you do not use any extra, non-tested plugins with our theme while you do the update.

Thank you!

Bettina
tagDiv Staff

Hello @obiwan !

a. Please apply the Multi option: https://prnt.sc/xPsILrwoscji

b. Unfortunately, we do not have any other filter options. In order to add any other option for filtering, you will need custom work.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

I can’t see any issues to your website. Do you have a backup?

Thank you!

Bettina
tagDiv Staff

Hello @obiwan !

No. There is no option.
a. Can you please provide a screenshot with what exactly do you mean?
b. This is the way that element is working.

Because it was implemented that way.
a. Yes.
b. Please provide a screenshot. From what I know, there are no other sorting options.

Thank you!

Bettina
tagDiv Staff

Hello, @llaporte!

I will add it into our investigation list.

Thank you for your feedback!

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