Hello @myartauction !

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Hello, @llaporte!

Please check in Newspaper -> Plugin and see if you have installed and activate all necessary plugins, as well as the Standard Pack plugin.
In the latest update of the theme, the twitter icon should be the new one(desktop/mobile).
Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. install TagDiv Composer
4. activate TagDiv Composer

If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Hello Solomon!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello @otaku!

You can simply uninstall the plugin or add that code how they specify in the functions.php in this path: wp-content\themes\Newspaper.

Thank you!

Hello @sba!

Unfortunately, we do not have this feature in our theme.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you for understanding!

Hello @ekantpuri !

For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you for understanding!

Hello @otaku!

Please explain the problem to them, and they should fix it.

Thank you for your understanding!

Hello @ittiponp !

Please reply in the correct thread.

Thank you!

Hello @otaku!

That’s the problem. There is a conflict between them: https://wordpress.org/support/topic/amp-site-scanning-failed/

Thank you!

Hello @otaku!

It could be from Litespeed cache.
Please use only one cache plugin.

Thank you!

Hello @Otaku!

We recommend the Wp Super cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello @myartauction !

1.Edit the pages with the TagDiv Composer, and there you need to find the raw HTML element and the CSS one. Check the code in these elements, and you can adjust it as well.

2. If you need an icon there, then please delete the SVG code.

3. Please check this thread: https://forum.tagdiv.com/topic/how-to-import-cloud-library-sections-and-add-in-my-site/

Thank you!

Hello Rahul!

It seems that you have a sticky header. Please follow the video to see where you can find and build your sticky header on mobile and desktop too: https://www.screencast.com/t/l6v2Belt
We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Delete all the cache and see the results.

Thank you!

Hello @sba!

There should be some options with border radius. For example: https://prnt.sc/wNNo3WpSWsLy

Thank you!

Hello @sba!

Please check this guide: https://forum.tagdiv.com/how-to-add-icons-in-menu/

Thank you!

Hello @aldis!

Replied here: https://forum.tagdiv.com/topic/business-directories/

Thank you!

Hello @nasirnadeem628 !

In the cloud templates, you can add the ads when you edit the post with TagDiv Composer in the element called ” Single Post Content ” in the tab ADS. Documentation here: https://forum.tagdiv.com/article-ads/
Or you can use the element called “Ad Box” from TagDiv Composer, and there you need to add the ads: https://forum.tagdiv.com/ads-adsense-overview/

Thank you!

Hello @Sudhin!

A workaround is to disable this element and add a raw html element there.

Thank you!

Hello Fernando!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello @odddic !

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello David!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello, @llaporte!

I’ve checked your website, and I can see that everything seems to be alright.
Did you solve your issues?

Thank you!

Hello @ekantpuri !

Please check these threads:
– https://stackoverflow.com/questions/4901133/json-and-escaping-characters
– https://stackoverflow.com/questions/956867/how-to-get-string-objects-instead-of-unicode-from-json

I hope that helps you!

Thank you!

Hello Jason!

If the category is not there, you can create it from your Dashboard -> Posts -> Categories.

Thank you!

Hello Megan!

But I can see your favicon here: https://prnt.sc/QiHl_xYC3O0T
Which means you’ve set it correctly. But maybe its URL is the problem. Please check out this thread: https://support.google.com/webmasters/thread/115179597/favicon-not-showing-up-in-google-search-results?hl=en

Thank you!