Bettina Hello!
It seems to be from the PHP version that you use. Check in Newspaper -> Plugins (the Standard Pack plugin should be installed and active).
Thank you!
Bettina Hello @aldis!
Unfortunately, we cannot provide support for untested plugins.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.
Thank you for understanding!
Bettina Hello @divyasardar !
Please check the settings here: https://forum.tagdiv.com/tagdiv-opt-in-builder-emails/
Thank you!
Bettina Hello @aldis!
I think I already replied to you in your own topic: https://forum.tagdiv.com/topic/business-directories/
Unfortunately, we do not have any feature in our theme or a tested plugin to translate other plugins.
Thank you for understanding!
Bettina Hello Jason!
Check this guide: https://forum.tagdiv.com/featured-image-or-video/
Edit the single post template with the TagDiv Composer and make sure you have this element : https://prnt.sc/KbYUu1irHl5t
Thank you!
Bettina Bettina Hello!
Follow this guide to clean your WordPress and theme of malware: https://askwpgirl.com/10-steps-remove-malware-wordpress-site/
In the latest update, you won’t have any issues because the new versions of the theme are not compromised.
But if you do not solve the issues before the update, then of course the issue will persist there.
Thank you!
Bettina Hello Megan!
Try to reindex your website and see the changes.
Thank you!
Bettina Hello @yahyaabushaar !
The theme panel settings will apply mostly to the default templates. For cloud templates/PRO will apply the settings you’ll apply from the tagdiv Composer and then the ones from theme panel settings.
We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Thank you!
Bettina Hello!
Follow this guide to clean your WordPress and theme of malware:
https://www.wordfence.com/docs/how-to-clean-a-hacked-wordpress-site-using-wordfence/ or https://askwpgirl.com/10-steps-remove-malware-wordpress-site/
1. The child theme is not overwritten by the update. An issue for that could be the compatibility of your child theme with the new version of our theme(if you use some files which were updated).
2. A code in your frontend is appearing only when you have a plugin uninstalled when it should be installed, so instead of the code, it will display the element from that plugin. Check in Newspaper -> Plugins (the Standard Pack plugin).
Thank you!
Bettina Hello!
In the cloud templates, you can add the ads when you edit the post with TagDiv Composer in the element called ” Single Post Content ” in the tab ADS. Documentation here: https://forum.tagdiv.com/article-ads/
Or you can use the element called “Ad Box” from TagDiv Composer, and there you need to add the ads: https://forum.tagdiv.com/ads-adsense-overview/
Thank you!
Bettina Hello @lgiesel !
For me, it works as it should. Please check the console and see if you encounter any errors.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Bettina Hello Leonardo!
Please try to customize them in the tagdiv composer if you use cloud templates.
If they are looking good in the editor, then please make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Thank you!
Bettina Bettina Bettina Hello Megan!
We will take into consideration your query!
Thank you for understanding!
Bettina Hello!
This issue has been discussed already here: https://forum.tagdiv.com/topic/wp-zexit-malware-and-newspaper-theme-problem-please-see/
Thank you!
Bettina Hello @aldis!
Can you please let me know which words, for example, you tried to translate?
Thank you!
Bettina Bettina Hello @lgiesel !
In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Bettina Hello!
We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A -> https://prnt.sc/icoqdTR9_DMS
You can also split the row into many columns and set a width for each column: https://prnt.sc/SUVH-Y15HNL9
Take a look here in this video for an example where I build six columns: https://www.screencast.com/t/mZ2c5XamTFN
Thank you!
Bettina Hello @obiwan !
Yes, you can duplicate the modules templates and you do not need the child theme. Please check the guide: https://forum.tagdiv.com/modules-builder-newspaper-theme/
Thank you!
Bettina Hello @obiwan !
Strange! Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
Bettina Hello @Juegoandroid !
We will take into consideration your query!
Thank you for understanding!
Bettina Hello @obiwan !
Then they should display well.
Did you change the module 1 from the code?
Thank you!
