Hello @Juegoandroid !

Please apply these settings: https://prnt.sc/eK9jlu4wpetH so there won’t be any issues.

Thank you!

Hello @obiwan !

Module 1 is looking like this: https://prnt.sc/X4ZOt_PsQ38k
Do you have the real estate plugin installed and activated in Dedicated Plugins for Prebuilt Websites? https://prnt.sc/_M1gDgDyWuJB
Edit the post and check if you’ve completed the properties: https://prnt.sc/ZsRep-XJ0CfT

Thank you!

Hello @mcdv01 !

This issue has been discussed already here: https://forum.tagdiv.com/topic/wp-zexit-malware-and-newspaper-theme-problem-please-see/

Thank you!

Hello @aldis!

You can create your own CPTs with the names you need with the CPT/UI plugin.
Full documentation here:
– https://forum.tagdiv.com/introduction-cpt-acf-newspaper-theme/
– https://forum.tagdiv.com/custom-post-type-support/
– https://forum.tagdiv.com/custom-fields-support/

Thank you!

Hello!

You can adjust it and add some padding to the rows in the CSS tab of your mobile viewport (see point 1) https://prnt.sc/Ut0ztV89x03W)
If you want to use default templates (which I do not recommend), then you need to use the Standard Pack plugin, and you can’t customize it with the tagdiv Composer. You will have only the theme panel’s settings. For example: https://forum.tagdiv.com/design-post-pages-using-default-templates/

Thank you!

Hello Gus!

Other workaround is to add a new row, place the element Single Post Featured Image and stretch the whole row. We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A
Please try and let me know the results!

Thank you!

Hello Megan!

Unfortunately, we cannot provide support for untested plugins.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you for understanding!

Hello @Samre!

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Thank you!

Hello @keverix3 !

It is free, but you can use another app or whatever you want if you want to be helped.
Unfortunately, AMP is not working with the cloud templates because the AMP’s layout is not fully customized.
The AMP version works best with default templates and not cloud templates. That’s why we integrated it with the Mobile theme plugin.
The feedback from our clients about AMP was negative and it is not used anymore, that’s why we didn’t add more customization options. From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP.
We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

I do not know exactly about which issue you are talking about. But I hope all these links(they are working, just copy-paste them manually in another tab) are helping you solve your issues.

Everything should work well in the latest update of the theme and plugins.

Thank you!

Hello Gus!

Click on that arrow from that dropdown: https://prnt.sc/XoPn9j9qUhrk

Thank you!

Hello @keverix3 !

Can you please provide more information about your issues?

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

My colleague replied you in your own topic about how you can refund: https://forum.tagdiv.com/topic/refund-16/

Thank you!

Hello @Juegoandroid !

Please check in Settings -> Permalinks.

Thank you!

Hello Gus!

Unfortunately, I can’t see your screenshot.
Please make sure you have the latest update of the theme and plugins.

Thank you!

Hello @aom!

You can use a license key for one single product(website). For the other domains/sub-domains, please consider buying another license key. There are two places for a license: one can be used for staging, and the other is for the live version of your product/sub-domain/website.
If you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.

Thank you!

Hello @dsarto!

Please check in the Settings -> Permalinks. If everything is ok there, then it could be from an extra plugin that you use.

Thank you!

Hello @kurdi !

You should delete those values from your database. We already discussed about this issue in this topic as well: https://forum.tagdiv.com/topic/wp-zexit-malware-and-newspaper-theme-problem-please-see/
There you will find the solution provided by mmorselli.

Thank you!

Hello @yash3114!

Sure. It could be possible that the plugins were not fully updated or that some template installations haven’t been successfully completed.

Thank you!

Hello @zatyshnyy !

I’m not sure if they are fully compatible. Please address the issue to their support.

Thank you!

Hello @yash3114!

How can you recreate the issue again?

Thank you!

Hello @ersandrino !

I’ve already replied to this topic: https://forum.tagdiv.com/topic/update-tag-div-composer-and-wp-bakery-page-builder-plugin/#post-488145

Please do not write on multiple topics!

Thank you so much for your understanding!

Hello @ersandrino !

You should delete the entire script: https://prnt.sc/KpaaEh1M3Hg9
Usually, there is more than one place. That’s why you should delete every hacked path.
Follow this guide to clean your WordPress and theme of malware: https://askwpgirl.com/10-steps-remove-malware-wordpress-site/

Thank you!

Hello @platamun47 !

Ah, ok. I’m not sure why, but something could interfere there. Use the one that is working well with the cache plugin.

Thank you!

Hello @yanaguita !

I’m glad that I could help you!

Have a great day!

Hello!

Yes, please disable the mobile theme and AMP plugin.

Thank you!

Hello @zatyshnyy !

Can you let me know which feature you use for translations?

Thank you!