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Bettina
tagDiv Staff

Hello @duliom!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Strange. We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
– please provide more information about this issue

Thank you!

Bettina
tagDiv Staff

Hello @nrgweb !

You should add this code in the theme panel settings: https://prnt.sc/DRZJTiNhJOa3

Thank you!

Bettina
tagDiv Staff

Hello!

Please be patient. We will try to help you as soon as possible.

Thank you!

Bettina
tagDiv Staff

Hello!

Did you add and use any new article schema?

Thank you!

Bettina
tagDiv Staff

Hello!

I suggest you don’t reply so much there and please be patient, so my colleague will reply you shortly. We reply from oldest to newest.

Thank you so much for your understanding!

Bettina
tagDiv Staff

Hello!

After every modification, you need to re-index your website.

Thank you!

Bettina
tagDiv Staff

Hello!

Did you send the email to the correct email address?
Please send it again with all the information I requested and let me know your email address so I can check your issue and help you as soon as possible.

Thank you!

Bettina
tagDiv Staff

Hello!

Please continue the discussion via email.

Thank you so much for your understanding!

Bettina
tagDiv Staff

Hello @rayancruzneves !

Please provide a link of your website.

Thank you!

Bettina
tagDiv Staff

Hello @rayancruzneves !

Edit your article, add this element: https://prnt.sc/UibZrjkAeXJo in Gutenberg.
Then you can style it by using some CSS code:

li { list-style-type: square;}

Add it in the Live CSS box from that page: https://prnt.sc/qmKFrIKdDxd1

Thank you!

Bettina
tagDiv Staff

Hello!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello @loslunes!

I suggest you to make a test, clear all the cache from your browser and try again.
Please note that some styles of fonts may differ from browser to browser. Maybe the font you use is not compatible with the browser.

Thank you!

Bettina
tagDiv Staff

Hello!

If you edit a template with the TagDiv Composer, please check if you have double elements added to the design of your website and delete one.

Thank you!

Bettina
tagDiv Staff

Hello!

Do you have two or more categories for a post? If the filter is set only for a category, then it should display only the current category posts.

Thank you!

Bettina
tagDiv Staff

Hello!

Can you please provide more information about this issue?

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello @jriptide !

If you hover over the option and have this option on: https://prnt.sc/sACyGsRmMwR3, you can see the details: https://prnt.sc/_Uk5FuYGr09w

Thank you!

Bettina
tagDiv Staff

Hello Tim!

I can see that you use a cloud template. So, all the templates can be found in Dashboard -> Cloud templates. The Standard Pack plugin is used only for the default templates.

More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Bettina
tagDiv Staff

Hello!

Can you please provide more information about this issue?

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

If you set the image size here: https://app.screencast.com/JK6uwjzS4Su7O then it will appear in that modal at the same size.

Thank you!

Bettina
tagDiv Staff

Hello @mtdas99 !

We will take into consideration your query!

Thank you!

Bettina
tagDiv Staff

Hello @tusaludguia !

Please note that only some ACF fields are supported: https://forum.tagdiv.com/topic/not-all-acf-custom-fields-showing-in-frontend-submission-form-builder/
I suggest you to set it as I showed you above.

Thank you!

Bettina
tagDiv Staff

Hello!

If you use this gallery: https://prnt.sc/zlrKiIoh1gPD, then you could choose any images that you want from your Media Library.

Thank you!

Bettina
tagDiv Staff

Hello!

Please check this guide: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you!

Bettina
tagDiv Staff

Hello @Santoshbwri22 !

A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit the elements. You can delete the element or hide it from the CSS tab: https://prnt.sc/kd2uaCdgRW5B

Thank you!

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