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Bettina
tagDiv Staff

Hello @bardzolubie!

Set 0 for the article title in the Style tab: https://prnt.sc/hBQvnF-2Ny2h
Delete the previous CSS code.

Thank you!

Bettina
tagDiv Staff

Hello!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/envato-key-is-missing-or-invalid-2/

Thank you!

Bettina
tagDiv Staff

Hello!

This slide is automatically and it has filters as well: https://prnt.sc/4mw24d1TwD0p
You can build a gallery from Gutenberg: https://prnt.sc/vkba4y86CeJo
Try to use the revolution slider: https://forum.tagdiv.com/import-revolution-sliders-on-demos-prebuilt-websites/ -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/

Thank you!

Bettina
tagDiv Staff

Hello @mohamadazliaidi !

Make sure that the new page is customizable with the TagDiv Composer, check the header template you use from the Website Manager, save, clear all the cache and view the results.

Thank you!

Bettina
tagDiv Staff

Hello @fabriziomartini !

We received your email, so we will take a look and try to help you as soon as possible.
Please be patient!

Thank you!

Bettina
tagDiv Staff

Hello @heisks !

Unfortunately, I can’t see your capture. Try to use a flex block and check if that block is working. The posts loop is filtering the posts automatically depending on the page template.

Thank you!

Bettina
tagDiv Staff

Hello!

Please edit the pages with the tagdiv Composer, click on those blocks, and check the filters that are used there: https://forum.tagdiv.com/flex-block-settings-guide/
Also, check if you use any offset (https://forum.tagdiv.com/offset-feature/) or this feature: https://forum.tagdiv.com/unique-articles/.
Make sure that every post has been assigned a category.

Thank you!

Bettina
tagDiv Staff

Hello @aizal!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello @pkramik !

Disable the AMP plugin as well. In order to disable this option “Exit mobile version”, you need to disable this setting: https://i.imgur.com/LxpDtB2.png

Thank you!

Bettina
tagDiv Staff

Hello @poldino!

If your demo has extra code, then this code can be in a custom CSS block when you edit the page with the TagDiv Composer, in the live CSS box, or in the theme panel under Custom Code.
If this is not what you mean, then please provide more information about your issue or what you need to achieve exactly. 

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello Daniel!

Try to enable this feature: https://forum.tagdiv.com/unique-articles/ on your homepage.
So, you won’t have duplicate posts.

Thank you!

Bettina
tagDiv Staff

Hello @satheeshraj!

There is an option called accent color in the Newspaper -> Theme panel -> Mobile theme -> Theme colors -> Accent color.
For breadcrumbs, you need to add a CSS code like in theme panel -> mobile theme -> custom code:

.entry-crumbs a, .entry-crumbs
{
color: #536aed;
}

Thank you!

Bettina
tagDiv Staff
Bettina
tagDiv Staff

Hello @elly!

Please note that you can’t change the footer if you use the mobile theme plugin.

Thank you!

Bettina
tagDiv Staff

Hello Luke!

Strange. We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
– please provide more information about this issue

Thank you!

Bettina
tagDiv Staff

Hello Luke!

Yes. Sorry!
I hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @satheeshraj!

I can’t see your issues: https://prnt.sc/fvIa_IrS0n4q

Thank you!

Bettina
tagDiv Staff

Hello Luke!

Did you follow the topic I provided you above? https://prnt.sc/oVSVa93tCveL

Thank you!

Bettina
tagDiv Staff

Hello @Satheeshraj!

Please note that page speed or optimization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Thank you!

Bettina
tagDiv Staff

Hello!

If you like, we can take a look at this and investigate it. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello Luke!

It seems to be in a conflict with some admin-ajax features from our theme.
We recommend the Wp Super cache plugin.

Thank you!

Bettina
tagDiv Staff

Hello @ivanbangbus !

You can edit it with the TagDiv Composer the page which can be found in the Dashboard -> Pages.
Please note that there are only some settings for it, so you can’t change the fields.

Thank you!

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