Hello!

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Thank you!

Hello!

Check in the TagDiv Composer and disable the H1. For example, H1 from logo(header, footer, mobile): https://forum.tagdiv.com/topic/6-h1-tags-on-front-page-bing-have-deindexed-my-site/

Thank you!

Hello!

The issue is different and may be caused by many reasons. That’s why we can only solve your issue if we take a look. There is not a fixed solution for you all.

Thank you for your understanding!

Hello!

Yes: https://prnt.sc/RNVBpRaGyn9v
Documentation here: https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hello @nimbro!

This is a visible problem with cache. So, please uninstall all the caching tools that you have.

Thank you!

Hello @almyssilgado!

For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you for understanding!

Hello @Sudhin!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– provide more information (screenshots/video) about your issue
– a link to this topic in order to identify you

Thank you!

Hello George!

Check if you have the Standard Pack plugin installed and active in Newspaper -> Plugins.

Thank you!

Hello @klausteam !

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

We will fix these issues as soon as possible.

Thank you for understanding!

Hello!

We will fix these issues as soon as possible.

Thank you for understanding!

Hello!

You can enable this option: https://www.screencast.com/t/ejiNPCBF

I hope that helps you!

Thank you!

Hello!

From Newspaper -> Updates: https://prnt.sc/eW8ZgIGBNvCh
Check the guide as well: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello Megan!

Add this CSS code in the Live CSS box:

.tagdiv-type figure img {
margin-bottom: 20px;
}


Thank you!

Hello!

Make sure that you’ve set the right font for your posts: https://forum.tagdiv.com/font-customization/

Thank you!

Hello!

Please build your homepage like this: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Documentation here: https://forum.tagdiv.com/font-customization/

Thank you!

Hello @Nareshpatkare !

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello Megan!

It is the same in the editor? Please fix the alignment.
If not, then please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello @elly!

Edit your article with the TagDiv Composer and disable it from here: https://prnt.sc/iZA2FAsU6Uak

Thank you!

Hello!

To increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
– https://www.xtechkr.com/optimize-newspaper-theme/
– Check those guides : https://web.dev/lcp/ – > https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> > https://wp-rocket.me/google-core-web-vitals-wordpress/improve-cumulative-layout-shift
– https://forum.tagdiv.com/topic/to-high-cumulative-layout-shift-in-mobile-theme/
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed or optimization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Hello @elly!

Check this guide: https://forum.tagdiv.com/infinite-loading-single-posts/

Thank you!

Hello @vikashkunwar !

Please check the topic link I provided above.

Thank you!

Hello @saggel!

This is the page: https://www.stasiservion.gr/login-register-doctors_pro/

Thank you!

Hello!

I’m sorry, but we cannot provide support for untested plugins.

Thank you for your understanding!

Hello @elly!

Yes, because you use the infinite loading and another article will load after the first article.

Thank you!