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Bettina
tagDiv Staff

Hello!

In the next update, you can have a modal in a modal. We will have an update after a few weeks.

Stay tuned!

Bettina
tagDiv Staff

Hello!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you have

Thank you!

Bettina
tagDiv Staff

Hello Ken!

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Thank you!

Bettina
tagDiv Staff

Hello!

We will have an update after a few weeks.

Stay tuned!

Bettina
tagDiv Staff

Hello!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key

Thank you!

Bettina
tagDiv Staff

Hello Julien!

You can build any custom fields with the ACF plugin and use it as you like. As a variable, you can use the field like ‘{cf_nameofACF}’.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, this plugin has not been tested with our theme. But if there is no issue and everything is working, you can use it.

Thank you!

Bettina
tagDiv Staff

Hello @mnasir129!

Unfortunately, you can not edit a default template with the TagDiv Composer.
I recommend you the cloud single template from the default pro demo.

Thank you!

Bettina
tagDiv Staff

Hello Jeremy!

Please add this CSS code in the Live CSS box section:

.tdw-wmc-widget { display:none!important;}

Thank you!

Bettina
tagDiv Staff

Hello!

Please clear all your cache from your caching tools and try again. Try to uninstall the caching plugin and check the results in an incognito window as well.
This situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.

Thank you!

Bettina
tagDiv Staff

Hello Brian!

Check which footer is assigned for your mobile version: https://prnt.sc/kZ4DldPHTMWc
Please note that you will assign a footer for your mobile version; it will change in the desktop version as well (same footer). If you need a different footer, then you should build a mobile page: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

Thank you!

Bettina
tagDiv Staff

Hello @maraaa !

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials

Thank you!

Bettina
tagDiv Staff

Hello!

You can find it in the Style tab of that element: https://prnt.sc/inmSTPLUmp36

Thank you!

Bettina
tagDiv Staff

Hello!

You can create a mega menu like this: https://forum.tagdiv.com/mega-menu/
Or you can create a page mega menu like this: https://forum.tagdiv.com/page-menu/

You can add any element to the sidebar in the TagDiv Composer. If you add it to a template and make it global, then it will appear on every page that has been assigned that template. You can build a sidebar with the TagDiv Composer. Steps:
1. Insert one new row (or delete an existing one).
2. Divide into two columns (2/3 + 1/3).
3. You can add whatever element you want to the second column and consider it a sidebar.

Thank you!

Bettina
tagDiv Staff

Hello!

Please follow the video to see where you can find and build your sticky header on mobile and desktop too: https://www.screencast.com/t/l6v2Belt
You can customize what you need in the TagDiv Composer if you use the cloud templates.
Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Actually, we have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you need to use the mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello @maraaa !

1. It could be a plugin conflict, please check.
2. Can you please provide more information about this issue?

Thank you!

Bettina
tagDiv Staff

Hello Jeremy!

This option is to show the cart in Composer: For example, the cart is shown with item : https://prnt.sc/yfimWVAKjuQu
If you want to hide the cart, then this is the option -> https://prnt.sc/ecSeAaJJwr7b

Thank you!

Bettina
tagDiv Staff

Hello!

Please check if you have the same filters and settings in the mobile viewport as well.

Thank you!

Bettina
tagDiv Staff

Hello @hermescom !

Yes, you can add the element called Flex block 2.

Thank you!

Bettina
tagDiv Staff

Hello!

I can see your website the same way as in the screenshot. Did you solve the issue?

Thank you!

Bettina
tagDiv Staff

Hello @airenegade !

Some of the widgets are default set like that. If you edit a page, then you can see the settings: https://prnt.sc/n2fiNJYkQpSh
You can add any element to the sidebar in the TagDiv Composer. If you add it to a template and make it global, then it will appear on every page that has been assigned that template. You can build a sidebar with the TagDiv Composer. Steps:
1. Insert one new row (or delete an existing one).
2. Divide into two columns (2/3 + 1/3).
3. You can add whatever element you want to the second column and consider it a sidebar.

A shortcode can be inserted by using the element called “Column text” or “Text with title”. For example, in the step3 here: https://forum.tagdiv.com/add-cryptocurrency-price-ticker-widget/
“Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open, and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.

Thank you!

Bettina
tagDiv Staff

Hello !

From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP.
For sure, they can not be in a conflict. I suggest you to make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Bettina
tagDiv Staff

Hello @maraaa !

1. Do you have any error in the console?

2. Edit the homepage with the TagDiv Composer and check if you’ve added any element there.

Q1. Edit the cloud single template(article) with the TgaDiv Composer, click on the Single Post Comments and there you will see the setting: https://prnt.sc/E2yRHfYqER0q

Q2. Use a flex block element with a filter: https://prnt.sc/0mUdJJTRlBTo -> https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Bettina
tagDiv Staff

Hello Ken!

I can see that you have an error in the console while you try to sign in using that button.
If you want, we can take a look. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials

Thank you!

Bettina
tagDiv Staff

Hello @alberto65 !

Yes. I replied here: https://prnt.sc/m0x1CTEq3g4i

Thank you!

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