Hello!

You can use a license key for one single product(website). If you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.

Thank you!

Hello!

Did you install the demo with content? You should also install the plugin for that demo: https://prnt.sc/bSqAja_9rd4T just to be sure you get everything.

Thank you!

Hello!

First of all, you should upload a smaller logo picture. You can set a smaller font size for the menu items as well.

Thank you!

Hello!

Your logo can be placed twice, for example, in the mobile viewport. Disable the H1 from the mobile, for example, in order to have only one H1.

Thank you!

Hello!

Please install and activate the Standard Pack plugin.

Thank you!

Hello!

I understand now. I will add this bug to our investigation list!
It shouldn’t appear in that category in the Single Post Categories element.

We’re sorry for the inconvenience!

Thank you!

Hello!

Can you please provide more information about what you need to achieve or what is the issue there?

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Hello!

I’ve tested, and for me, the accent color remains the same as before the update.
Only if you install a new demo will the color be imported.
Make sure this is not a plugin conflict.

Thank you!

Hello!

Unfortunately, you can not add 2 CPTs there. I will add this request to our improvement list.

Thank you so much for understanding!

Hello!

Unfortunately, you can’t do that for this element.
You can delete/hide the entire element.

Thank you!

Hello!

Did you set up the accent color from the theme panel? https://imgur.com/gvoN3sh

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Hello!

Unfortunately, no. I have no ETA yet.

Thank you so much for understanding!

Hello!

You can exclude it from blocks by “-ID”. Check this guide: https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hello Jim!

You can edit every cloud template with the TagDiv Composer. We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A
The element Posts Form Taxonomies can be insert into the form, so the user can choose the category of that post.
Uninstall the Mobile theme plugin and see the changes.

Thank you!

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you

Thank you!

Hello!

Please use the Yoast SEO plugin for that.

Thank you!

Hello!

Actually, we have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you need to use the mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Hello @aaronwongxm!

Yes, you are right. We’ve introduced only a demo in the new update.

Thank you!

Hello @hadharm !

We’ve introduced only a demo in the new update. So, no other files were affected.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

Check in the TagDiv Composer and disable the H1. For example, H1 from logo(header, footer, mobile): https://forum.tagdiv.com/topic/6-h1-tags-on-front-page-bing-have-deindexed-my-site/

Thank you!

Hello!

We’ve updated the documentation slowly, but the documentation never stops at the 8.x version of the theme.
We’re sorry that the documentation is not up-to-date with each update. We strive to offer the best.

We will take in consideration your query!

Thank you so much for understanding!

Hello!

It is a function used in activation/deactivation plugins from WordPress.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Hello!

Can you please provide an example and specify where exactly is the issue?

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello!

Deactivate the Standard Pack plugin.

Thank you!

Hello!

You can use a plugin for this, for example the Members – Membership & User Role Editor Plugin.

Thank you!