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Bettina
tagDiv Staff

Hello!

Sure. Add an offset 4 for the second block: https://prnt.sc/26SoUFv7QzxG

Thank you!

Bettina
tagDiv Staff

Hello!

Check this guide: https://forum.tagdiv.com/add-logo-newspaper/
Clear all the cache and check again.
If you can’t handle it, then I can try to help you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

When I’ve checked your website first, they weren’t there.
If you want, I can take a look, see exactly the issue, and let you know what you can do there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

You should edit the homepage with the tagdiv Composer, click on the logo and remove those text and image: https://app.screencast.com/GzlhC6XKWygKT
You can also delete the element and add another header logo. There is a recycle bin basket for every element: https://www.screencast.com/t/wFYdqgpo6pT
I recommend you uninstall the Mobile theme and AMP plugin.

Thank you!

Bettina
tagDiv Staff

Hello!

Yes. However, setting up the block to display your listings is incorrect. You should specify the name of your taxonomy in the post type option in a flex block or flex block builder if you want to add a custom module: https://forum.tagdiv.com/flex-block-settings-guide/ More info here: https://forum.tagdiv.com/modules-builder-newspaper-theme/ -> https://forum.tagdiv.com/flex-block-builder-flex-loop-builder/

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, I can’t see your screenshot: https://app.screencast.com/eAivuEMQ81Zvg
You can edit the homepage with the tagdiv Composer, scroll down to the footer, and check the links you have there. You can edit the elements there and delete them if you do not need them anymore. There is a recycle bin basket for every element: https://www.screencast.com/t/wFYdqgpo6pT

Thank you!

Bettina
tagDiv Staff

Hello!

I see that they are displaying the same now.

Thank you!

Bettina
tagDiv Staff

Hello!

I’m not sure I receive any emails. Please include a link to this topic in your email to identify you.

Thank you!

Bettina
tagDiv Staff

Hello!

Make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide me with more information(screenshots/video) about your issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, no. Here is the Newspaper changelog: https://tagdiv.com/newspaper-changelog/
Our custom work team can help you implement the dark mode. You can contact them here: https://tagdiv.com/premium-customization-services/.

Thank you!

Bettina
tagDiv Staff

Hello!

You should import a custom taxonomy template for your taxonomies, not category template.

Thank you!

Bettina
tagDiv Staff

Hello!

It seems no link has been added there. Do you use the same menu as on the desktop?

Thank you!

Bettina
tagDiv Staff

Hello!

The shortcode image info box should work well. Can’t you edit it in the shortcode options, or is it not changing on your frontend?

Thank you!

Bettina
tagDiv Staff

Hello!

A workaround there could be to use a flex block 1 there with limit 1 for the big block and use a filter. And in the second part you can add another flex blocks. The offset value can help you with multiple blocks with the same feature. For example, the first block can not have an offset, but the second block can have an offset of 1, or how many posts display the first block, and they are showing the next latest, for example, and not the same post. Documentation here: https://forum.tagdiv.com/offset-feature/ ; You can use this option: https://forum.tagdiv.com/unique-articles/, so you won’t see double posts anymore.
Check the settings of a flex block here: https://forum.tagdiv.com/flex-block-settings-guide/
You can also create custom modules. More info here: https://forum.tagdiv.com/modules-builder-newspaper-theme/ -> https://forum.tagdiv.com/flex-block-builder-flex-loop-builder/
Check this thread: https://forum.tagdiv.com/topic/featured-sticky-post/

Thank you!

Bettina
tagDiv Staff

Hello!

Make sure your plugins are up to date, WordPress and PHP version.
Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Bettina
tagDiv Staff

Hello!

We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. You can see your mobile version there and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Bettina
tagDiv Staff

Hello Josh!

I’m glad you solved the issue!

Have a nice day!

Bettina
tagDiv Staff

Hello!

I’ve checked the websites and I can not see any visible differences. If I check the pagespeed score: I see an increased score for accessibility and the Best Practices on https://lngqa.wpengine.com/ and the Performance and SEO decreased.
Maybe you lost some optimization you made before.
For every update, we always recommend the following:
-> First of all, please make sure you have a backup.
-> Please deactivate all the non-tested plugins with our theme before updating.
-> Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/.
-> Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
1. We didn’t add anything that can affect our customer’s page speed score. Here you can see all the changes from the latest update: https://tagdiv.com/newspaper-changelog/
We have customers that reach the 100% score with our theme and they never stop updating the theme and plugins.
2. Did you limit the number of backups: https://app.screencast.com/M5Wco6Td6nymr? https://forum.tagdiv.com/what-is-ajax-preloading/ Check this thread: https://forum.tagdiv.com/topic/crashing-sql-server-due-to-excessive-requests/
3. We add improvements and fixes in each update.

Thank you!

Bettina
tagDiv Staff

Hello!

I’ll let our developers know about this.

Thank you!

Bettina
tagDiv Staff

Hello!

You can only revert the update, and it will work as it worked before update.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Anything you add to the global category template is displayed automatically in all your categories. If you want a menu to display differently on each page, you should have different category templates assigned to your categories.
Please follow the steps:
1. Go to the Cloud Templates and duplicate the category template: https://app.screencast.com/BNzUFeC6LowNM
2. Rename the duplicated template with the name of the category you wish to assign. https://app.screencast.com/xYkkdBFTeIF88
3. You can edit with the tagdiv composer each template to change it and add the elements you need for each category: https://app.screencast.com/GBXyRRA5lZMGH
4. You should assign them. So, the simple way is to go to the theme panel settings: https://app.screencast.com/mpuweTKi1QfH2

Thank you!

Bettina
tagDiv Staff

Hello @FranciscoGonçalves!

It could be a caching issue. Please check, disable it and try to visit a post to see if the counter will increase. More info here: https://forum.tagdiv.com/ajax-view-count/

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, you can not assign a category template to a custom taxonomy. You can create an identical cloud template, but not use the one from the simple category because it uses other shortcodes. Go to the Cloud Templates -> CPT/Taxonomies. There you can find your taxonomies and manage your cloud templates(add,edit,delete,etc). From that + you can add a blank template and customize it as you like, add elements you need, or add an existing one.

Thank you!

Bettina
tagDiv Staff

Hello!

You can find sound radar demo in the prebuild website: https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/?demo-type=all
If you choose “All” and search about sound radar, then you can find it.
Unfortunately, this is an old demo, not a pro, and it’s not using cloud templates, that’s why it’s not available in the Cloud Library. So, you can not customize it with the tagdiv Composer.

Thank you!

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