Bettina Hello!
In that moment, press shift + right click and check the console. Check which error you encounter.
We have a guide with some tips on why our Composer is not working properly; please check it here: https://forum.tagdiv.com/tagdiv-composer-not-working/.
Thank you!
Bettina Hello @croboy !
Please note that the customization(code) will require custom work which is not covered by the support team.
Thank you so much for understanding!
Bettina Hello @mbbaureihende !
Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cpanel URL and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello!
Set up your thumbs from Newspaper -> Theme panel -> Block settings -> Thumbs on modules/blocks. If you deactivate a dimension from there, next time when you will upload an image, it will not be resized to that dimension.
After changing the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/
Q2: No.
Thank you!
Bettina Bettina Hello @volvano!
This will require custom work, which is not covered by the support team.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.
Thank you for understanding!
Bettina Hello Giorgos!
Yes. There is a CSS issue. The background layer comes over the comments. You should just set a “position:relative” to the element class. We will fix it in the next update.
Thank you!
Bettina Hello @ezioboy !
This phenomenon appears because of a plugin conflict. Please deactivate plugin by plugin and see which one creates the issue.
Thank you!
Bettina Hello @amitvelari !
Sometimes, the issue can be caused by a plugin conflict or a cache issue. That’s why we recommend deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.
Thank you!
Bettina Hello!
Unfortunately, we do not have any option to achieve what you need. I recommend you to don’t use the mobile theme with the cloud templates.
Thank you!
Bettina Hello @fishinfool !
If there is a plugin conflict, then the issue is not with the theme. Please address the issue to the plugin support, which is in conflict.
Thank you!
Bettina Hello Giorgos!
Yes. You can edit (Gutenberg) them and copy-paste the code of the pages.
We will fix it in the next update.
Thank you!
Bettina Hello @bibinagarrajesh !
Check this guide: https://forum.tagdiv.com/ajax-view-count/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
Bettina Hello @ludyma !
We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
Which mobile version do you want to use? Check this guide: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
Thank you!
Bettina Hello Matt!
Please note that the customization(code) will require custom work which is not covered by the support team.
Thank you so much for understanding!
Bettina Bettina Hello Vaclav!
Please provide more information about your issue and your website link.
Thank you!
Bettina Hello @ezioboy !
Please provide more information about the phenomenon you’re talking about, so I can understand what is the issue there.
Thank you!
Bettina Hello Alex!
Make sure you have the latest update of the theme and the plugins too.
Thank you!
Bettina Hello Armand!
Set a white color on hover.
Thank you!
Bettina Hello Armand!
Please edit the page with the tagdiv Composer, click on that block and there you should find this setting: https://prnt.sc/gBNsXXOl31ff
Thank you!
Bettina Bettina Hello!
A shortcode can be inserted by using the element called “Column text” or “Text with title”. For example, in the step3 here: https://forum.tagdiv.com/add-cryptocurrency-price-ticker-widget/
“Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open, and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.
Thank you!
Bettina Hello!
Check these videos: https://www.youtube.com/watch?v=29iLF8h8nOM -> https://www.youtube.com/watch?v=KFNGqil-CyI
Thank you!
Bettina Hello Giorgos!
I recommend you have a fresh WordPress install and move the entire project with the Duplicator plugin.
Thank you!
