Hello!
Unfortunately, you can not add the element featured image in a page, only in a single template.
Thank you!
Hello!
I’m not sure. I recommend you to manually convert them online and then upload it to your Media Library. For example, try this link: https://cloudconvert.com/jpg-to-webp
Thank you!
Hello @erkshu !
We couldn’t add or charge any money for the features that are not in our theme already.
These issues are discussed with the custom work team.
Thank you for understanding!
Hello @erkshu !
I’m sorry. We are trying to give you a better experience with the theme and help you with services for parts of your projects that you feel you need help with. The feedback we are receiving from many customers is positive, and they are glad we ask them how we can help. I’m glad to learn that’s not your case and that you are in control of your website creation process. As you don’t find them useful, you can turn them off from Newspaper -> System Status : https://i.imgur.com/N5Iq4j6.png
Thank you!
Hello @erkshu !
Unfortunately, we do not have this feature in our theme.
But we will take your query into consideration.
Thank you!
Hello!
Unfortunately, we do not have any features like this in our theme or a tested plugin.
You can try to convert with any plugin, but be careful of an eventual plugin conflict.
Thank you!
Hello @mbbaureihende !
There could be something that interferes with our theme and produces this effect. We do not have a setting for that in our theme.
Please check: https://prnt.sc/vsPELSs8E7QW -> https://forum.tagdiv.com/topic/loading-issue-and-error-while-using-tagdiv/
Do you have any other errors?
Thank you!
Hello @cassiano12 !
We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic in order to identify you
Thank you!
Hello!
Do you have the latest update for the theme and plugins?
Thank you!
Hello @ersandrino !
Unfortunately, there is no option to exclude a category from the category siblings element.
Thank you!
Hello @sokien !
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.
Thank you for understanding!
Hello!
It’s like that only because you created it like that: https://prnt.sc/VV6lZBaEERqk
If you change it there, it will be capitalized.
Thank you!
Hello!
Please provide more information about what you need to achieve exactly and the link to the page where the issue is.
Thank you!
Hello @Sokien !
You can use a flex block only on the category pages with its special filter: current category: https://forum.tagdiv.com/flex-block-settings-guide/
Thank you!
Hello Luke!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Thank you!
Hello Maria!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Thank you!
Hello!
Can you give me an example please?
Thank you!
Hello @amritlawin !
Your site is under construction. We can check the issues and help you. Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic in order to identify you
Thank you!
Hello!
The child theme is not overwritten by the update. An issue for that could be the compatibility of your child theme with the new version of our theme(if you use some files which were updated). If you’ll have some custom modifications directly in the theme files, then better save the code and replace it after the update.
Please note that the customization(code) will require custom work which is not covered by the support team.
Thank you so much for understanding!
Hello!
Unfortunately, I have no ETA yet.
Thank you!
Hello Chris!
Unfortunately, no. Our demos are grouped by directory/listings and Magazine(news): https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/
Thank you!
Hello!
Please check our guides here:
https://forum.tagdiv.com/tagdiv-social-counter-intro/
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
https://forum.tagdiv.com/social-counter-styles-on-newspaper/
Thank you!
Hello!
I’m glad that I could help you.
Let me know if you need further assistance.
Have a wonderful day!
Hello!
Try to set for every post a primary category https://prnt.sc/D6rEBXOApfNP
No. But I recommend that you update the theme every time to the latest update.
Thank you!