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Bettina
tagDiv Staff

Hello!

Unfortunately, you can not add the element featured image in a page, only in a single template.

Thank you!

Bettina
tagDiv Staff

Hello!

I’m not sure. I recommend you to manually convert them online and then upload it to your Media Library. For example, try this link: https://cloudconvert.com/jpg-to-webp

Thank you!

Bettina
tagDiv Staff

Hello @erkshu !

We couldn’t add or charge any money for the features that are not in our theme already.
These issues are discussed with the custom work team.

Thank you for understanding!

Bettina
tagDiv Staff

Hello @erkshu !

I’m sorry. We are trying to give you a better experience with the theme and help you with services for parts of your projects that you feel you need help with. The feedback we are receiving from many customers is positive, and they are glad we ask them how we can help. I’m glad to learn that’s not your case and that you are in control of your website creation process. As you don’t find them useful, you can turn them off from Newspaper -> System Status : https://i.imgur.com/N5Iq4j6.png

Thank you!

Bettina
tagDiv Staff

Hello @erkshu !

Unfortunately, we do not have this feature in our theme.
But we will take your query into consideration.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we do not have any features like this in our theme or a tested plugin.
You can try to convert with any plugin, but be careful of an eventual plugin conflict.

Thank you!

Bettina
tagDiv Staff

Hello @mbbaureihende !

There could be something that interferes with our theme and produces this effect. We do not have a setting for that in our theme.
Please check: https://prnt.sc/vsPELSs8E7QW -> https://forum.tagdiv.com/topic/loading-issue-and-error-while-using-tagdiv/
Do you have any other errors?

Thank you!

Bettina
tagDiv Staff

Hello @cassiano12 !

We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

Do you have the latest update for the theme and plugins?

Thank you!

Bettina
tagDiv Staff

Hello @ersandrino !

Unfortunately, there is no option to exclude a category from the category siblings element.

Thank you!

Bettina
tagDiv Staff

Hello @sokien !

For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

It’s like that only because you created it like that: https://prnt.sc/VV6lZBaEERqk
If you change it there, it will be capitalized.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information about what you need to achieve exactly and the link to the page where the issue is.

Thank you!

Bettina
tagDiv Staff

Hello @Sokien !

You can use a flex block only on the category pages with its special filter: current category: https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Bettina
tagDiv Staff

Hello Luke!

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Thank you!

Bettina
tagDiv Staff

Hello Maria!

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Thank you!

Bettina
tagDiv Staff

Hello!

Can you give me an example please?

Thank you!

Bettina
tagDiv Staff

Hello @amritlawin !

Your site is under construction. We can check the issues and help you. Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

The child theme is not overwritten by the update. An issue for that could be the compatibility of your child theme with the new version of our theme(if you use some files which were updated). If you’ll have some custom modifications directly in the theme files, then better save the code and replace it after the update.
Please note that the customization(code) will require custom work which is not covered by the support team.

Thank you so much for understanding!

Bettina
tagDiv Staff

Hello!

Unfortunately, I have no ETA yet.

Thank you!

Bettina
tagDiv Staff

Hello Chris!

Unfortunately, no. Our demos are grouped by directory/listings and Magazine(news): https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/

Thank you!

Bettina
tagDiv Staff

Hello!

I’m glad that I could help you.
Let me know if you need further assistance.

Have a wonderful day!

Bettina
tagDiv Staff

Hello!

Try to set for every post a primary category https://prnt.sc/D6rEBXOApfNP
No. But I recommend that you update the theme every time to the latest update.

Thank you!

Bettina
tagDiv Staff

Hello @ferencszankovics!

No worries! I’m here to help you.

Have a nice day!

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