Hello!

Edit the page with the TagDiv Composer and check which filter is used in that block.

Thank you!

Hello @fishinfool !

Check the console while you see the spinning loader.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Let me know the results!

Thank you!

Hello @prateek!

We are sorry for the inconvenience. The support schedule is here: https://forum.tagdiv.com/newspaper-theme-support/
We will take your queries into consideration!

Thank you for your sincere feedback!

Hello @lopabella!

The tested plugins are: https://prnt.sc/TU2KnoxOYoCd
Most clients are using this plugin with our theme without any issues.

Thank you!

Hello @danielfooddiary !

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Hello @dita999 !

Yes. You can access the product and assign the template you want just clicking on the product: https://prnt.sc/8zMEaivyS8M- without having a global one(one for all products).
It is the same for the product category also.

Thank you!

Hello @lopabella !

Check the guide here: https://forum.tagdiv.com/excerpts-introduction/
The time format can be changed when you select custom format and paste one from here: https://www.screencast.com/t/xsWp71LD4g to have both date and time: https://www.screencast.com/t/CR4vB42DVH

Thank you!

Hello!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello @volvano!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Please note that some styles of fonts may differ from browser to browser.
https://forum.tagdiv.com/font-customization/

Thank you!

Hello @Sheexplores !

Please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello @harman!

Disable the lazy load animation from here: https://www.screencast.com/t/O5pfqQdb and see the results.

Thank you!

Hello @softlinemedia!

1. Please check the guide and check which setting you’ve set there: https://forum.tagdiv.com/excerpts-introduction/

2. Please check in the tagdiv composer which filter you applied to that block.

Thank you!

Hello @mcavallini !

You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/

Thank you!

Hello!

I will add this issue to our list of investigations.

Thank you!

Hello!

I can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

Edit a page with the TagDiv Composer and delete the element like this: https://prnt.sc/xhWrkQ7GWhGR

Thank you!

Hello!

The most ideal dimensions for images are 1200 x 628 pixels.

Thank you!

Hello @central!

Unfortunately, we do not have this feature in our theme for your visitors.

Thank you!

Hello!

Edit the page with the TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB, go to the element’s settings and align it to the right: https://prnt.sc/U1UKQ-1xRDqb

Thank you!

Hello!

I can’t see your images. Please let me know which settings you applied to the gallery and how you built it.

Thank you!

Hello!

Please check the requirements here: https://forum.tagdiv.com/requirements-for-newspaper/
We strive to offer the best in Composer.

Thank you!

Hello @erickimani !

The tagdiv plugins are very important for the theme. For example, the cloud library plugin contains all the cloud templates, which is why when you uninstall it, the templates are broken.

Thank you!

Hello!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello @japecino!

1. Set up your thumbs from Newspaper -> Theme panel -> Block settings -> Thumbs on modules/blocks. If you deactivate a dimension from there, next time when you will upload an image, it will not be resized to that dimension.
After changing the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/

2. Turn them off from Newspaper -> System Status : https://i.imgur.com/N5Iq4j6.png

Thank you!

Hello André !

I suggest you to optimize your images before uploading into your Media Library.
Check those guides : https://web.dev/lcp/ – > https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> https://www.xtechkr.com/optimize-newspaper-theme/
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed or optimization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!