Hello!

Please make sure you have the latest update of the theme and plugins.
Delete and re-install the tagdiv shop.

Thank you!

Hello!

If a post has only one primary category and no other category selected while you edit the post with Gutenberg, then it shouldn’t display if you filter another category.
Check the settings of that block in that category (edit it with the tagdiv composer) and make sure it is using the current category filter and not all category filters.

Thank you!

Hello!

Check your console while you see the endless loop and see which error you encounter there. Follow this link: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Deactivate ALL plugins except tagdiv ones; also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Let me know the results!

Thank you!

Hello!

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Thank you!

Hello!

Change the PHP version to 7.4.1 and see the results.

Thank you!

Hello @prateek !

Ok, I get it. I’ve added the request to our improvement list.

Thank you!

Hello!

Please make sure the theme and the plugins are up to date. Which php version do you use?

Thank you!

Hello!

Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Our team will take a look!

Thank you!

Hello!

Check this thread: https://support.google.com/webmasters/thread/195369932/google-search-console-error-bad-escape-sequence-in-string?hl=en

I hope that helps you!

Thank you!

Hello Sofiane!

This will require custom work, which is not covered by the support team because it’s a complex task to achieve.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.
Unfortunately, we do not provide support via calls or screen sharing apps.

Thank you so much for understanding!

Hello Matt!

Here, you can see your CPT and assign a template for them: https://prnt.sc/uNmMEwmwXLrJ
Also, you can see your custom taxonomies there as well.
Of course, you can edit them from the Website Manager when you edit the page with the TagDiv Composer: https://prnt.sc/IliG2jk17GsT

Thank you!

Hello @farukbal !

Please check these settings: https://forum.tagdiv.com/cloudflare-cdn/
Disable the Rocket Loader.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

I hope that helps you!

Thank you!

Hello @chaitanya !

I’ve added the request to our improvement list.

Thank you!

Hello!

You can drag & drop the element near the menu, make it inline.

Thank you!

Hello!

You can drag and drop the elements in that column from the right side. Make sure the row layout is set to 2 columns.

Thank you!

Hello!

Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Hello!

Check this screenshot: https://prnt.sc/sdjZxv0FiO8r

Thank you!

Hello @Prateek !

There is a shortcode called “Single Post Taxonomies” which can be add multiple times in a page in order to achieve what you need.
We will take in consideration your query.

Thank you for your feedback!

Hello!

Check in the mobile viewport if you do not have another element like that.

Thank you!

Hello @muterobert !

We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A
There are also settings in order to align it as you like: https://prnt.sc/fOa7vmeNIRM9 -> https://prnt.sc/sCTH-2wkYD7Q
Please check in the CSS tab, if you do not have any value there: https://prnt.sc/Jd72chioJZGe

Thank you!

Hello @pavel_t !

Unfortunately, we do not have this option in our theme.

Thank you for understanding!

Hello Andrew!

Do you use Newspaper theme on this website https://melodist.io/?

Thank you!

Hello @central!

Do you have mobile themes enabled? If you choose to copy the content, then the content will be the same, not the header or footer. They should be created for mobile and set to global to be displayed on all your mobile pages.

Thank you!

Hello @central!

Yes. Or you can save the entire row and add it as an element on every template.

Thank you!

Hello @prateek!

In order to disable this option “Exit mobile version”, you need to disable this setting: https://i.imgur.com/LxpDtB2.png
This button should not appear if you are in transitional mode and have this option turned off. Please have a look at this setting also: https://prnt.sc/vXrTWl5yXBE7

Thank you!