Hello Sofiane!

Please check this guides: https://forum.tagdiv.com/create-frontend-submission-form/ -> https://forum.tagdiv.com/create-form-contact-page/

I hope that helps you!

Thank you!

Hello @prateek!

This button should not lead to a /?amp page. This button shouldn’t be there because it is not part of our theme and we cannot customize it.

Thank you!

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/official-amp-for-wp-is-not-being-activated-in-my-theme-panel/

Thank you!

Hello Sofiane!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello!

Do you use those elements? https://prnt.sc/cB5v4Pat0Eiv -> https://prnt.sc/awjYsURFzvB8 -> https://prnt.sc/Y5DIxLri4emb

Thank you!

Hello!

For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you so much for understanding!

Hello @prateek!

In these conditions, the button works well for me. Check if you do not have any errors in the console while you click on that button.

Thank you!

Hello @prateek !

Ok. I will pass this issue on to our developers, so we can test it with all the settings and try to recreate the issue you have and fix it in a new update.

Thank you!

Hello!

Yes, you can downgrade it. We recommend that you always have the latest update of the theme and plugins in order to have access to the new features and fixes. I would gladly recommend you make a backup and update plugins and the theme via file transfer to the latest update: https://forum.tagdiv.com/how-to-update-the-theme-2/
Before updating, uninstall all the non-tested plugins with our theme. These are our tested plugins: https://prnt.sc/D8KITBstFWJy
Ask your host about those server errors too.

If the problems are still there, then please send an email to contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also, paste a link to this topic so we can easily identify you.
Let us know, and we will gladly assist you.

Thanks!

Hello @prateek!

When you have the mobile theme plugin installed and activated,  it will overwrite the responsive version for mobile.
You cannot choose when the mobile theme should work on your website.

Thank you!

Hello @prateek !

I’m sorry to reply so late. We need to investigate this issue on your end because everything seems to be just fine on my end. That is why I recommend checking and no longer speculating on the problem. 

Thank you so much for understanding!

Hello!

I’m sorry, but I can only see this page looking like this: https://prnt.sc/VGMx8qQ931dv
Have you activated the Mobile theme plugin? 

Thank you!

Hello @satyajit3097 !

The AMP only works better with the Mobile Theme plugin.
From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP.

Thank you!

Hello @coinedition !

Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Our team will take a look!

Thank you!

Hello @prateek !

I just got back to you on March 3:https://prnt.sc/j1uYDnoTKgKS
We could investigate the issue you have and help you efficiently.

Thank you!

Hello @prateek!

I’m sorry, but you can not have the option and also to disable that button which appears there. The AMP only works better with the Mobile Theme plugin.

Thank you!

Hello!

The tag will already exist because WooCommerce uses the product slug as a CPT.

Thank you for understanding!

Hello @mdev!

Unfortunately, this is not an option in the mega menu. A workaround could be to use a page mega menu, so there is another way to achieve this. Documentation here: https://forum.tagdiv.com/page-menu/

Thank you!

Hello!

If you upload an image that is little than your size from settings, then this could appear blurry and not high quality.

Thank you!

Hello!

That delay is necessary because the posts need to load completely so the layout won’t be broken when they are displayed.

Thank you!

Hello @sgmike2004 !

Please see this guide (Author Page section): https://forum.tagdiv.com/cloud-library-templates/ and this thread also: https://forum.tagdiv.com/topic/problem-with-author-pages-404-and-cannot-viewmodify-author-cloud-template/

Thank you!

Hello @coinedition !

These are our tested plugins: https://prnt.sc/D8KITBstFWJy

Thank you!

Hello @f5guru !

That is a block from the homepage, I guess.
We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

Unfortunately, you cannot customize the elements with the TagDiv Composer if you use the Mobile theme plugin. Maybe with a custom CSS: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/ 
If you want to use the responsive version or a mobile page as described above at points 1 and 2, then you need to uninstall the Mobile theme plugin.

Thank you!

Hello Alessandro!

If you do not use a gallery like this one: https://forum.tagdiv.com/gallery-2/, then make sure there is no lightbox option enabled on every image in Gutenberg and this option is disabled: https://prnt.sc/HN5PoShBwy0F

Thank you!

Hello!

There will be a message warning when you insert the name of the CPT, “products,” in case the slug already exists.

Thank you!