Bettina Hello!
I can see it here: https://prnt.sc/y12Qn44LHgcI and you can disable from here: https://prnt.sc/00FqcPDNReyV
Thank you!
Bettina Hello!
No. The cloud templates do not have PHP files because they are stored in the database as custom post types.
Thank you!
Bettina Hello!
Please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Bettina Hello @muterobert!
We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello!
Unfortunately, we do not have any settings in order to achieve this to that template.
This will require custom work, which is not covered by the support team because it’s a complex task to achieve.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.
Thank you!
Bettina Hello!
I’m sorry to disappoint you! We have our own membership plugin called “Opt-in” builder, which is tested with our theme: https://forum.tagdiv.com/tagdiv-opt-in-builder/
Thank you!
Bettina Hello!
Can you please provide your website link?
Thank you!
Bettina Hello @muterobert !
Please check the values from here for that element: https://prnt.sc/s41i1vG-FH2G
Thank you!
Bettina Hello!
Please provide a link in order to have a look at where exactly the issue is.
Thank you!
Bettina Hello!
You can only have daily, monthly, and yearly archives.
Thank you!
Bettina Hello!
There is no other setting. Only this setting on the single post date element: https://prnt.sc/v2yTw4a_hFLk
Thank you!
Bettina Bettina Bettina Hello!
I’m sorry, but we cannot provide support for untested plugins.
Thank you for understanding!
Bettina Hello!
This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/new-user-questions/
Thank you!
Bettina Hello!
If you use cloud templates, then you can find the archive/date template in Cloud Templates and you can edit it: https://prnt.sc/CgZqn1CVZfUA
More information about cloud templates can be found here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Thank you!
Bettina Hello!
Strange! Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Bettina Hello!
That one is a mega menu, and you need to edit the menu structure from Appearance -> Menus in order to uncheck the mega menu option. For more information, please check this guide: https://forum.tagdiv.com/mega-menu/.
Thank you!
Bettina Hello!
Edit the homepage with the TagDiv Composer, click on the mobile viewport https://prnt.sc/YQKe_MlEWo5P and check there also if you have that element.
Disable this option too: https://prnt.sc/9-3J8g6Jf6Mh
Thank you!
Bettina Hello!
We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Bettina Hello!
I’ve tested with:
– Woocommerce 7.4.1 version
– WordPress 6.1.1 version
– tagdiv Shop 1.7
and I get no warnings or errors. Please verify once again the versions you use.
Thank you!
Bettina Hello!
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make sure that all the requirements are set as here: https://forum.tagdiv.com/requirements-for-newspaper/
I recommend you to try to use the staging plugin, so you won’t ruin your website, check also this article from here and give it a try: https://themeisle.com/blog/wordpress-staging-site/
Thank you!
Bettina Hello!
I would gladly recommend you make a backup and update plugins and the theme via file transfer to the latest update: https://forum.tagdiv.com/how-to-update-the-theme-2/
Before updating, uninstall all the non-tested plugins with our theme. These are our tested plugins: https://prnt.sc/D8KITBstFWJy
Thank you!
Bettina Hello!
Actually, that on/off toggle is not for hiding or deleting elements. If you hover over that toggle, you can see more info about it: https://prnt.sc/u9J5LU04xkXn
There is actually a recycle bin basket for every element https://www.screencast.com/t/wFYdqgpo6pT
or drag-drop the entire row: https://www.screencast.com/t/pxuOzYIIpcG
Thank you!
