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Bettina
tagDiv Staff

Hello @pedromoliv !

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

You can change the color from here or from Gutenberg: https://prnt.sc/0lOjgMmlUxcJ

Thank you!

Bettina
tagDiv Staff

Hello @bjpscott !

Did you uninstall all the non-tested plugins with our theme before proceeding?
Do you have a backup as well?
It shouldn’t break when you make the update.

Thank you!

Bettina
tagDiv Staff

Hello @vovi !

We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, you can achieve this only if you use cloud templates. Every element from the TagDiv Composer has a setting to hide it. This setting can be seen in the CSS tab of every element: [Display: HIDDEN]. You can hide the entire row also.

Thank you!

Bettina
tagDiv Staff

Hello!

You should set them from here: https://prnt.sc/vEAQV9WDj-Ua

Thank you!

Bettina
tagDiv Staff

Hello!

You can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they can fully help you.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

You can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they can fully help you.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

Try to change the color from the theme panel settings: https://prnt.sc/JxwLqNv36dcU

Thank you!

Bettina
tagDiv Staff

Hello @gabrielbotezatu!

Ofcourse. You can modify the global colors or check the background color on the rows.

Thank you!

Bettina
tagDiv Staff

Hello @nibbl!

Let’s continue the discussion via email!

Thank you!

Bettina
tagDiv Staff

Hello @coinedition!

If you sent an email, then we will take a look and try to help you as soon as possible.

Thank you!

Bettina
tagDiv Staff

Hello @coinedition!

We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
– provide more information about your issues(screenshots/video)

Thank you!

Bettina
tagDiv Staff

Hello @coinedition!

You should be able to edit them or re-translated. I can see some elements are missing.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello @central!

Maybe you can find a plugin that can do what you need.
Also, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they can fully help you.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello @central!

Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ you can try to double the wp memory limit, and please make sure you do not have a plugin conflict.
https://www.dreamhost.com/blog/how-to-fix-wordpress-memory-limit-error/

Thank you!

Bettina
tagDiv Staff

Hello @central!

Unfortunately, there are no settings like this on the blocks.

Thank you!

Bettina
tagDiv Staff

Hello!

This issue is due to the cache. So, please uninstall all the cache plugins that you use and also check if your host is not using any extra caching tools.

Thank you!

Bettina
tagDiv Staff

Hello!

Change the background color from the row.

Thank you!

Bettina
tagDiv Staff

Hello Kaitlin!

We’ve tested this plugin on version 5: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/

Thank you!

Bettina
tagDiv Staff

Hello Ozgur!

Yes, I confirm that.

Thank you!

Bettina
tagDiv Staff

Hello Ozgur!

Yes, you can not have AMP which means the pages with the links /?amp.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, you can not edit the posts with the tagDiv Composer, and there are no settings to change the size of the layout. This layout has some settings only in order to customize the design. These settings can be found in the Newspaper -> Theme panel -> Mobile theme. More information can be found at https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/.

Thank you!

Bettina
tagDiv Staff

Hello Ozgur!

When you enable the mobile theme plugin with AMP, then it will overwrite the templates with their layout. If you use only Mobile, then you’ll never have amp on mobiles.

Thank you!

Bettina
tagDiv Staff

Hello!

We have settings to hide elements only on cloud templates, but unfortunately not for the default and mobile theme layout. There is a setting to hide featured images: https://prnt.sc/1DVCMrgailvK

Thank you!

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