Hello @amrendrabagri!

I’ve tested your website on all browsers, and I couldn’t find the error.
Are you sure that you’ve deleted your cache from your browsers, too?

Thank you!

Hello @insumedical!

You need to add the ID of your page for that menu.

Thank you!

Hello @romi!

Can you please provide more information about what you need to achieve and the issues you encounter?

Thank you!

Hello @coinedition!

Save the code and replace it after the update. This won’t work with the child theme.

Thank you!

Hello @luca!

Please provide a screenshot where you “activate access to comments”, so we can verify and investigate this issue.
Make a full backup before the update and see if the issue is still there.
I recommend you to try to use the staging plugin, so you won’t ruin your website, check also this article from here and give it a try: https://themeisle.com/blog/wordpress-staging-site/

Thank you!

Hello @tejbiranand!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key

Thank you!

Hello @filipbg!

How did you change the permalink for the header/homepage?
Remake it and try again.

Thank you!

Hello @opes!

You can not use it with cloud templates because there is a conflict. You should use the AMP with the Mobile theme.

Thank you!

Hello @darkgrowers!

Edit the homepage with the TagDiv Composer, add and place the Header logo element in your header, and there you can add an image.

Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello @insumedical!

Which element do you use for the menu, and how do you like to build it?

Thank you!

Hello @vangeorgo!

If the page was created with TagDiv Composer, the same content cannot be displayed on the mobile theme layout.
You can add only simple content for the mobile theme in the Mobile Editor section while you edit the page with Gutenberg: https://prnt.sc/o3wAcxYVV59H

Thank you!

Hello @giorgoskey!

1. It seems that you solved the issue: https://prnt.sc/jDdOfge_qxau
2. You can change the sort order of a flex block to Popular: https://prnt.sc/zHx1YRHjYG35https://forum.tagdiv.com/flex-block-settings-guide/
3. I explained how at point 2. You can have a row and split it into two columns. The second one can be your sidebar, where you can add any elements. In order to do that, you need to have a single cloud template.
We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello @romi!

Set the width here: https://prnt.sc/2VUgCYQIxUx-
Or check if you have any margins there.
But I can see that you fixed the issue.

Thank you!

Hello @tejbiranand!

I can see that you use the Newspaper theme on these domains. You can use a license key for one single product(website). For the other domains, please consider buying another license key.

Thank you for understanding!

Hello @FilipBG!

While the page is loading, please check which errors you have in the console.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Hello @madcownews!

This issue has been discussed already here: https://forum.tagdiv.com/topic/major-bug-found/.
Please make sure that you have all updated. Check the PHP version.

Thank you!

Hello!

Please continue the discussion via email!

Thank you!

Hello @Luca!

Can you please provide more information about what you did exactly and how that was turned off from your point of view?
Do you have this update of the theme? https://forum.tagdiv.com/topic/update-required-newspaper-12-1-1-brings-extra-security/

Thank you for your feedback!

Hello @Beavlid !

Have you ever installed that demo before?
This issue seems to be a cache problem.
Also, make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello @amrendrabagri!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello @amrendrabagri!

Please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello @vangeorgo!

We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you need to use the mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin.

Thank you!

Hello @tejbiranand!

You’ll need to reset the license key from every website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.

Thank you!

Hello!

Please do not use Elementor + Composer because there is a plugin conflict between them.

Thank you!

Hello @Victor!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem persists, then we can investigate this issue further via email. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
Our team will take a look!

Thank you!