Hello @tromaktiko !

Replied in this thread: https://forum.tagdiv.com/topic/an-issue-has-been-encountered-while-trying-to-validate-your-license-key-11/#post-461019

Thank you!

Hello!

Please contact us, provide all the information mentioned above, and we will try to help you as soon as possible.

Thank you!

Hello!

If your WordPress media library doesn’t load or show images at all, then it may be caused by improper file permissions. This can occur if your hosting provider made changes to the server or you moved to a new web host. To fix the issue, you need to update file permissions from your hosting server.
https://www.fixrunner.com/wordpress-media-library-not-loading-how-to-fix-it/#:~:text=If%20your%20WordPress%20media%20library%20doesn’t%20load%20or%20show,permissions%20from%20your%20hosting%20server.

Thank you!

Hello!

Check this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello @maghrebpost !

Unfortunately, this is not possible, even with the child theme.
Check this guide: https://forum.tagdiv.com/edit-modules-flex-block-x/

Thank you!

Hello!

Edit the page in the TagDiv Composer, click on menu and delete the line height from here: https://prnt.sc/AaCbz5kSIrc5

Thank you!

Hello @photoboy!

You can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

Please send us an email too.

Thank you!

Hello @muktipolice !

I’m sorry, I can’t see this section on this link: https://meogtwipass.com/nar/
Please provide the correct link.

Thank you!

Hello @catholicspirit!

Drag and drop any elements you need into columns. For adding some text, you can use the element called “Inline text”.

Thank you!

Hello @Ugo282!

Please install the Standard Pack plugin. It is located in Newspaper -> Plugins.
Try the solution provided above.

Thank you!

Hello @saggel!

Please check this site: https://www.iconfinder.com/

Thank you!

Hello @viturico!

We should investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hello Satheeshraj V!

Please keep in mind that the Mobile theme does not have many functions and options. It cannot be customized with the TagDiv Composer. It was created like this to reduce DOM.

Thank you for understanding!

Hello @ALEXDEANGEL!

Please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello Satheeshraj V!

This will require custom work which is not covered by the support team.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you so much for understanding!

Hello @manteiv!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you

We will help you as soon as possible!

Thank you!

Hello!

Please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello Satheeshraj V!

We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you need to use the mobile version 1 or 2, then you need to disable the Mobile Theme plugin.

Thank you!

Hello @viturico!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/cloud-templates-takes-forever-to-load/

Thank you!

Hello @sadiquemannan!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you

We will help you as soon as possible!

Thank you!

Hello @erfahrungsguru!

It seems to be a plugin conflict. Test by deactivating ALL plugins except tagDiv; additionally, if you are using a cache plugin, deactivate it, clear all cache, and try again.
We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A

Thank you!

Hello @besmelejack!

It seems that the warnings are located in your footer and in some extra plugins that you use. Check out this topic: https://forum.tagdiv.com/topic/update-required-newspaper-12-1-1-brings-extra-security/ and make sure you have the latest update, 12.1.1.

Thank you!

Hello @desiree_kr !

Each default article must have the cloud template assigned to it manually.
Following that, you can assign a global cloud template to everyone. 

Thank you!

Hello @ezioboy !

Please try to set the locker in this post: https://duweek.com/food/%ec%98%a4%eb%9a%9c%ea%b8%b0-%ec%a7%84%ec%a7%9c%ec%ab%84%eb%a9%b4-%ec%8b%a4%ec%a0%9c-%ed%9b%84%ea%b8%b0%ec%9e%85%eb%8b%88%eb%8b%a4/ and let me know the results.

Thanks you!