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Bettina
tagDiv Staff

Hello!

This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/
We can take a look at this and investigate why it is not working for you. There could be an easier way to solve this issue. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello Satheeshraj V!

These setting filters are not available in the Mobile theme. Uninstall the mobile theme plugin and you’ll get the responsive mobile version from Composer.

Thank you!

Bettina
tagDiv Staff

Hello @ezioboy !

Search that post on your website and see if that locker has been applied. How did you check the result? Which link do you check?
You set up an email locker, so you need to check that post or article in an incognito window.

Thank you!

Bettina
tagDiv Staff

Hello @nagarig!

If the Newspaper theme is not installed, then all the elements are not showing on your frontend, but the code remains there. Try to delete the entire code I said to copy from the header, save and see the results.

Thank you!

Bettina
tagDiv Staff

Hello Satheeshraj V!

Choose a category from this dropdown: https://prnt.sc/t5bfRlN5ZsLg (Newspaper -> Theme panel -> Mobile theme -> Grids)

Thank you!

Bettina
tagDiv Staff

Hello @ezioboy!

Can you see the locker on the articles for which you set it up?

Thank you!

Bettina
tagDiv Staff

Hello Juan!

The posts loop element looks like a loop. You need to edit the page with the TagDiv Composer, and you may find it if you use it: https://forum.tagdiv.com/posts-loop/

Thank you!

Bettina
tagDiv Staff

Hello @interlajmi!

Yes, because this is a cache issue. This layout is because you have a mobile theme or AMP enabled.
Deactivate any caching tools you’re using or these two plugins. 

Thank you!

Bettina
tagDiv Staff

Hello @catholicspirit!

Deactivate the sidebar you’ve added before. You can build a sidebar with the TagDiv Composer. Steps:
1. Insert one new row (or delete an existing one).
2. Divide into two columns (2/3 + 1/3).
3. You can add whatever element you want into the second column and consider it a sidebar.

Thank you!

Bettina
tagDiv Staff

Hello @ezioboy!

If you copy the link and paste it in another browser tab, you can see the solution. This issue is not related to the theme. Please use the English language in this forum.
Please delete your browser’s cookies and try again.
I just wrote for the second time that you set up the locker correctly: https://forum.tagdiv.com/lockers/

Thank you!

Bettina
tagDiv Staff

Hello Satheeshraj V!

You have only these settings in the mobile theme: https://prnt.sc/nZ603xwM-x0I
https://forum.tagdiv.com/mobile-theme-introduction/
https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Bettina
tagDiv Staff

Hello @gvelarde!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you

Bettina
tagDiv Staff

Hello @nagarig!

As I said, you need to change the header cloud template only.

Thank you!

Bettina
tagDiv Staff

Hello @desiree_kr!

Please uninstall it and see the difference.

Thank you!

Bettina
tagDiv Staff

Hello @mita!

Copy the icon(not image) from your browser and paste it in that field. It should work.
https://www.w3schools.com/charsets/ref_utf_symbols.asp

Thank you!

Bettina
tagDiv Staff

Hello @INTERLAJMI!

This issue with the Mobile version on Desktop has been discussed already here: https://forum.tagdiv.com/topic/mobile-site-displaying-on-desktop-site/
We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you need to use the mobile version 1 or 2, then you need to disable the Mobile Theme plugin.

Thank you!

Bettina
tagDiv Staff

Hello @nagarig!

It is impossible because you used that raw html element to add the code.
These steps are not wrong. Please make sure you searched from beginning of the code till the end.

Thank you!

Bettina
tagDiv Staff

Hello Anh!

No, sorry.

Thank you for understanding!

Bettina
tagDiv Staff

Hello @sunil5823!

You can uninstall the plugin, and it won’t appear again on any page. Or, you can disable the mobile theme for each post. There is no setting to disable the mobile theme for all posts.

Thank you!

Bettina
tagDiv Staff

Hello @saggel!

The icon is black: https://prnt.sc/QY5aNj9pFEGh, that’s why it is not visible there.

Thank you!

Bettina
tagDiv Staff

Hello @ezioboy!

Try the solution provided in that link.
The setup is correct. A locker should be added to the post settings, as you did.

Thank you!

Bettina
tagDiv Staff

Hello @nateb2127!

If you have a cloud CPT template, then the header should be applied to this cloud CPT template if that header is global.
Can you explain better the situation you have?

Thank you!

Bettina
tagDiv Staff

Hello @khalilsoy!

Edit the page with the tagDiv Composer and check the CSS tab of the elements. There should be somewhere in that area a margin. Delete the value from there.

Thank you!

Bettina
tagDiv Staff

Hello Anh!

Please provide more information about what you mean exactly or what the issue is.

Thank you!

Bettina
tagDiv Staff

Hello!

Edit the page with the TagDiv Composer and select the row of that menu. In the CSS tab of the row, add negative margins.

Thank you!

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