Bettina Hello!
Make sure you have the latest update of the theme and plugins, too. Check if all the necessary tagdiv plugins are active in Newspaper -> Plugins. Install the Standard Pack plugin if you use the default templates.
Thank you!
Bettina Hello @bizudaniel!
Unfortunately, we did not test this platform with our theme, so I cannot say if it will work or not.
Thank you!
Bettina Bettina Bettina Hello @andxtagdiv!
Check out this thread: https://forum.tagdiv.com/topic/my-developer-told-to-ask-for-cookie-in-theme-gdpr-support/
Thank you!
Bettina Hello @dra_proba !
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Thank you so much for understanding!
Bettina Hello @fbm!
Strange! We need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello @fbm!
I can see this page on mobile: https://prnt.sc/tYwoayKfmJsp
Please check which page is assigned and clear all your cache.
Let me know the results!
Thank you!
Bettina Bettina Bettina Bettina Hello @prajapatimanthan!
In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Bettina Hello @ezioboy !
Check out the guide here: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thank you!
Bettina Bettina Hello @Hofrey2!
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will help you as soon as possible!
Thank you!
Bettina Hello Renato!
1. You can only modify the footer with TagDiv Composer if you go to a page where it is assigned and edit that page with TagDiv Composer, and then you will have access to the footer also. For example, edit your homepage with TagDiv Composer, scroll till footer, click on footer zone and you can edit it.
2. A shortcode can be inserted by using the element called “Column text” or “Text with title”. For example, in the step3 here: https://forum.tagdiv.com/add-cryptocurrency-price-ticker-widget/
Thank you!
Bettina Hello @dra_proba !
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will help you as soon as possible!
Thank you!
Bettina Hello @ezioboy!
A code in your frontend is appearing only when you have a plugin uninstalled when it should be installed, so instead of the code, it will display the element from that plugin.
Make sure you have the latest update of the theme and plugins, too. Check if all the necessary tagdiv plugins are active in Newspaper -> Plugins.
Yes, but wait until the new update comes because there was a problem with the social login. You can only log in with Facebook.
The TagDiv Composer contains a lot of functions and features; please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Also, check out our video tutorials at https://www.youtube.com/c/tagdivThemes/videos
Yes, with cloud templates, you can import sections and various templates. You can assign a different template for each page. Access the page and choose from the list : https://prnt.sc/aDWGj9oH3ZIO
In the Cloud Templates, you can see a “+” sign, and there you can have access in order to add all the templates you want. Also, you can build it from scratch by importing a blank template. Please check out this video about how to create a website from scratch: https://www.youtube.com/watch?v=SoGQ0d5kIBg
If you don’t find a template from a demo, then it means that demo’s templates have not been uploaded yet.
I hope that helps you!
Thank you!
Bettina Hello Sven!
Check those guides : https://web.dev/lcp/ – > https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> > https://wp-rocket.me/google-core-web-vitals-wordpress/improve-cumulative-layout-shift
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Thank you for understanding!
Bettina Hello @Caseylee!
If you use default elements, then you need to have this plugin installed and active.
Thank you!
Bettina Bettina Hello @salocharly!
You can simply import this template: https://prnt.sc/_Nk1wPGONUAb and assign it to your articles. Or, add this element in the tagdiv composer: https://prnt.sc/yiTgx3nvT631 with these settings: https://prnt.sc/tR3GbMc5PbnN -> https://prnt.sc/zv-ZXf6arzhP -> https://prnt.sc/KA0zocLItKX9
Thank you!
Bettina Hello @tenacemente!
Please delete the 60 value and see the results. Check out what I’ve said so far.
Thank you!
Bettina Bettina Hello @vivreausmic !
You can use only the date or time separately or a customized version: https://prnt.sc/iOt2e5WbnU3v; that’s why we chose this version to integrate with our theme.
Thank you!
