Hello @emptycoconuts!

Check the size of the featured image. For example, Facebook requires an image larger than 200 x 200 pixels: https://forum.tagdiv.com/facebook-share/

Thank you!

Hello @adfrogs!

The default/standard templates are not customizable with the TagDiv Composer. In the theme panel, you need to choose “No template” in order to see the standard styles: https://prnt.sc/cuEsskJy3cv4
If you selected the template 1 for all your posts, then there is not a bulk option to change it.

Thank you!

Hello @adfrogs !

We’ve created different demos which you can use without building the whole design for templates. The ads in the cloud templates are added manually to the templates. You can use other templates from any demo you like. Import and assign sections, pages, templates, headers, and footers. 
Unfortunately, there is not a global setting for the ads, sorry.

Thank you for understanding!

Hello @lakmalsen!

If you delete the template, then it won’t show up on your website at all. 
I suggest you find a plugin which can exclude this template from being indexed by Google, so you won’t ruin your website.

Thank you!

Hello @tmamedov!

Unfortunately, there are no options for this in our theme.
As a suggestion, disable the lazy load animation: https://www.screencast.com/t/O5pfqQdb

Hope that helps you!

Thank you!

Hello @arditderstila!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key
Our team will verify and try to help you!

Thank you!

Hello Mauri!

Edit the category page with the TagDiv Composer, add the element posts loop, set the nomrla numbered pagination and the element will display only the current category’s posts.

Thank you!

Hello Frank!

It is not a bug, but you need to adjust the style there.

Thank you for understanding!

Hello @sudipto!

1. Yes, you should build the template as you like, depending on your cpt. Because the CPTs feature in the cloud templates is new, there are no pre-made templates yet. We will add in the next update.

2. You should apply this filter: https://prnt.sc/7NSKG4S-uIFU
Please note that in the TagDiv Composer it will show only dummy data, so please save the blank template and make it global. Make sure your CPT has a category and see the results when you view your CPT page.

Thank you!

Hello @joit!

1. Please provide more information about the trigger function you’re thinking about.

2. Yes. This is from the link you provided: https://prnt.sc/LlYzajCmN2HP

Thank you!

Hello @dita999!

Make sure this issue is not from a caching tools or a plugin conflict.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away.

If the problem is still there, then we need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello Paolo!

Please change the slug of this category into featured and see if this will be applied.

Thank you!

Hello @edanur!

There were some custom colors from the old Beauty demo.

Thank you!

Hello @Edragon!

In order to disable this option “Exit mobile version”, you need to disable this setting: https://i.imgur.com/LxpDtB2.png
The AMP works better only with the Mobile Theme plugin. From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Please read all about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. Documentation here:
– https://forum.tagdiv.com/the-mobile-theme/
– https://forum.tagdiv.com/mobile-theme-introduction/

Thank you!

Hello @falcon11!

Yes, you can add a meta tag there in the header script code. There is a suggestion and you can also add html.

Thank you!

Hello @falcon11!

Yes. We did not encounter any issues with the new version of WordPress. But, I recommend you have a full backup in case of any conflict with extra plugins that you may use.

Thank you!

Hello Mark!

You can send me all the necessary details(links and code) via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

We will take a look and try to help you!

Thank you!

Hello @westropMEF !

Check this topic: https://forum.tagdiv.com/topic/authors-box-css-to-remove-posts-and-comments-counts/

Hope that helps you!

Thank you!

Hello!

The users will have the option to upload their profile picture from the account settings. But, this feature will be available only in the next update because the opt-in builder is at the beginning and we are trying to improve it more and more.

Stay tuned!

Thank you so much for understanding!

Hello @nagarig!

Go to the Cloud Templates and add the date or archive template you like, or a blank date or archive page in order to build it as you like: https://prnt.sc/YRe8ztZUhDAw
Also, you can access the archive page, and there you’ll have the list of the templates you uploaded.

Thank you!

Hello @lintas17!

I’ve tested it on my end and this feature should work well with text and icon separator. 
Make a test and deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away. 
You can also experiment with custom CSS code: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/, but the theme function should work fine if nothing is interfering. 

Thank you!

Hello Ian!

Did you build the mobile page or it is empty while you edit it with the TagDiv Composer?

We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. Edit the page with TagDiv Composer. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB; there you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and design for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

You can choose to use whichever one is more affordable and useful for you.

For the option 1 and 2, you need to uninstall the Mobile Theme plugin.

Thank you!

Hello @edragon!

Yes, it is there in order to be applied to the cloud templates. For example, here: https://prnt.sc/I3BQy7W0q_nd
It is everywhere in order to be applied to every different ad. 
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away.

Thank you!

Hello @coindakika!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!

Thank you!

Hello @maixner!

Please make sure you have the latest update of the theme and the plugins too.
Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Let me know the results!

Thank you!