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Bettina
tagDiv Staff

Hello!

You can contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello @sandrakaviah!

I’m glad that you solve the issue.
Let me know if you need further assistance.

Have a wonderful day!

Bettina
tagDiv Staff

Hello @mode8.jp!

I’ve tested on my end and it seems to work, please check: https://www.screencast.com/t/gAP24hUvlQ
Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello @tw144!

You can contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello @pratiek!

I’ve noted and we will fix this as soon as possible. As a quick fix, please use this style: https://prnt.sc/-Qf1pykoS3s8

Thank you!

Bettina
tagDiv Staff

Hello @fatih-2!

Yes, in the theme panel you can set only for admins and authors. But, you can choose a global template which applies for all users including subscribers in the Cloud Templates. Separately, for authors you can choose a template from the theme panel settings.
For SEO, we recommend Yoast plugin which is tested with our theme: https://yoast.com/
You can choose other plugin which suites you the best, but take care for a future plugin conflict.

Thank you!

Bettina
tagDiv Staff

Hello @Sekhar!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

Bettina
tagDiv Staff

Hello @pratiek!

Please let me know exactly which style you used in the TagDiv Composer and which settings you applied on that element, so I can check on my end.

Thank you!

Bettina
tagDiv Staff

Hello @tw144!

A workaround there could be only to add some CSS code: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Bettina
tagDiv Staff

Hello @reloaded!

In order to avoid misunderstandings, then please provide more information about the issue, screenshots(with the settings you applied) or a video and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello @tw144!

This issue has been discussed already here: https://forum.tagdiv.com/topic/translate-more-stories-in-posts/
Check our documentation here: https://forum.tagdiv.com/using-theme-translations-together-wpml/

Thank you!

Bettina
tagDiv Staff

Hello @tw144!

Yes, you’re right. The view cart text, among other style issues related to the add to cart button, was meant not to be shown, but because of an issue this appeared on the product blocks. After the recent update, this issue was fixed.

Thank you!

Bettina
tagDiv Staff

Hello @eltjonk!

This issue is on our investigations list. We hope to provide a fix as soon as possible.

Thank you for understanding!

Bettina
tagDiv Staff

Hello @mode8.jp!

You can change it very easy from Translations. Search about the word you need to change in Newspaper -> Theme panel -> Translations -> Translations and replace the word from the right side:: https://prnt.sc/Vaj0AMCRm2fy

Thank you!

Bettina
tagDiv Staff

Hello @hanna2390!

Yes, it should be fine. You can choose to have a full backup before too.
You can copy-paste the td-composer folder, so you’ll have the original files.

Thank you!

Bettina
tagDiv Staff

Hello!

A simple reinstallation of the Cloud Library plugin should be enough to solve this issue.

Thank you!

Bettina
tagDiv Staff

Hello @pratiek!

Can you please provide some screenshots or a video about this issue? It will help.

Thank you!

Bettina
tagDiv Staff

Hello @estaths!

1. This request is on our improvement list.
2. Yes, the article subtitles do not work in post grids.
3. In order to have modified date, make sure you select Show date from the Layout tab.
I just test it on the latest version of the theme 11.4.2 and this is working perfectly.
For example: an article is from 11.03 and the modified date is 14.03. So, the modified date 14.03 should be displayed only when the option is on.
Please make sure it is not about cache. Deactivate the cache plugin that you use and see the results.

Thank you!

Bettina
tagDiv Staff

Hello @hanna2390!

Please note that Akismet plugin is not from our theme.
Every new install of WordPress comes with two plugins – Akismet Anti-Spam and Hello Dolly. They are disabled by default.
Check this article: https://wordpress.org/support/topic/akismet-wont-uninstall/

Thank you!

Bettina
tagDiv Staff

Hello @kimstipguide!

Please re-install the Cloud Library plugin. Make sure the issue is not from a cache problem, plugin conflict or something that can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/. So, please make a test, deactivate the cache plugin if you use, deactivate ALL plugins except tagDiv ones and try again in an incognito tab.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello @eumasa!

You can use a license key for one single product, but if you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
According to Envato license terms, a theme can be used for a single end product (website):
https://themeforest.net/licenses/standard
https://themeforest.net/licenses/terms/regular

Thank you!

Bettina
tagDiv Staff
Bettina
tagDiv Staff

Hello @Ryu234!

Unfortunately, you can use only one search template. So, what you need to achieve it is not possible in our theme.

Thank you!

Bettina
tagDiv Staff

Hello!

Please continue the discussion via email.

Thank you for understanding!

Bettina
tagDiv Staff

Hello @pfn365!

Yes, this excerpt does not bring the text format. Unfortunately, we do not have any special setting for this or a tested plugin.

Thank you for understanding!

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