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Bettina
tagDiv Staff

Hello @ensisrecords!

Please provide your website link, so I can check the issues.

Thank you!

Bettina
tagDiv Staff

Hello @michaeldef!

Unfortunately, you can not achieve the effect from the video you showed me.

Thank you!

Bettina
tagDiv Staff

Hello!

Please give it a try : https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Bettina
tagDiv Staff

Hello Romulo!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

Bettina
tagDiv Staff

Hello @geoforum!

You should modify the functionality there in order to achieve what you need and this will require custom work which is not covered by the support team.

Thank you for understanding!

Bettina
tagDiv Staff

Hello @aaronwongxm!

I’ve tested this plugin with the latest version, these settings: https://imgur.com/8xzhsPX and everything seems to be ok. The issue with the images it could be from the lazy load because they are charging slowly on the page. Make sure you do not use big images with a slow connection.

Thank you!

Bettina
tagDiv Staff

Hello @walhakhalil!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

Bettina
tagDiv Staff
CTA - reply

Hello!

Please check if you have a file which denied this action. See .htaccess deny from all here: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Delete it from any .htaccess file and it should work again.

Thank you!

Bettina
tagDiv Staff

Hello!

I’ve checked your website and everything seems to be ok. Did you solve your issue?

Thank you!

Bettina
tagDiv Staff

Hello!

It seems that you use Newsmag and not Newspaper. Unfortunately, there is no stretch row.

Thank you!

Bettina
tagDiv Staff

Hello!

Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.
Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information about the issue or what you need to achieve, screenshots or a video.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello @valuewalk!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Please change the logo from the TagDiv Composer, also from the sticky header: https://www.screencast.com/t/rt2wWAt3JFEY
I’ve checked your website and I can not see the amp page. Please check the settings from Dashboard -> AMP. Documentation about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you!

Bettina
tagDiv Staff

Hello @florentin!

I’m glad that I could help you!
Let me know if you need further assistance.

Have a wonderful day!

Bettina
tagDiv Staff

Hello @walhakhalil!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello @affnads!

You can create a mega menu like this: https://forum.tagdiv.com/mega-menu/
Or you can create a page mega menu like this: https://forum.tagdiv.com/page-menu/

Please check the guides and give it a try!

Thank you!

Bettina
tagDiv Staff

Hello!

I’m glad that I could help you!
Let me know if you need further assistance.

Have a wonderful day!

Bettina
tagDiv Staff

Hello @nightculturemap!

We recommend WPML plugin for translations: https://forum.tagdiv.com/using-theme-translations-together-wpml/
In order to translate the dates, change the language from here: https://www.screencast.com/t/XudCjKYg
Search about the word you need to change in Newspaper -> Theme panel -> Translations -> Translations and replace the word from the right side: https://www.screencast.com/t/6DSm0hd85 and the results should be applied like this: https://www.screencast.com/t/yIVEmrROXNc

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

In the video above it’s about how you should edit the sticky mobile header too, but check this short video: https://www.screencast.com/t/rt2wWAt3JFEY

Thank you!

Bettina
tagDiv Staff

Hello!

The sticky header can be edited from the Website Manager, like in this video: https://www.screencast.com/t/l6v2Belt

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information about that banner and point me directly to the issue, screenshots or a video.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide a screenshot/video, so I can help you.

Thank you!

Bettina
tagDiv Staff

Hello Robert!

Please check this article too and give it a try: https://darryldias.me/2018/get-gutenberg-working-wordpress-nginx/

Hope that helps you!

Thank you!

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