Hello @affnads!

You have to use a parent category if you want to have sub-categories. Also, please make sure that the Menu Item used as Mega Menu is in the root of the Menu and doesn’t have sub-menus inside.

Thank you!

Hello @m!

For the featured video, you can paste a video link from Youtube, Vimeo, Dailymotion or Twitter only.

Thank you!

Hello @willianangelomn!

I just replied to you via email, let’s continue the discussion there.

Thank you!

Hello @fgentile!

Please continue the discussion via email.

Thank you for understanding!

Hello @ensisrecords!

I’ve checked your website on desktop and mobile too, but I can’t see any trouble with images or the social counter. Can you please provide more information, screenshots or a video. Also, please check if it’s not a plugin conflict or a cache issue. Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.

Thank you!

Hello @Ferracreative!

Unfortunately, we do not have any settings in our theme to control the RSS feeds. You should install a plugin for that. Please check this topic: https://forum.tagdiv.com/topic/rss-2/

Thank you!

Hello @mhariush!

Please provide the link of this page from your screenshot.

Thank you!

Hello @prem!

Unfortunately, as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ We can not provide support for untested plugins.

Thank you for understanding!

Hello @iamratnesh!

This site is using the default templates/styles from the Standard Pack plugin which I do not recommend.

Thank you!

Hello!

Please provide more information about the issue or what you need to achieve, screenshots or a video.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @Atithya!

Make sure you have the Standard Pack plugin installed and active because I can see you use default templates.

Thank you!

Hello!

Please check the answer from your own topic here: https://forum.tagdiv.com/topic/arrangement-of-buttons/#post-432520

Thank you!

Hello @RichBrun!

Please follow the steps from this topic: https://forum.tagdiv.com/topic/php-memory-limit-not-detected-correctly/

Thank you!

Hello @rvkumar739!

Please provide your website link, so I can check the issue. Please check if this is not a plugin conflict or from a cache issue.

Thank you!

Hello @goyal308!

If the problem persists, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello @tw144!

If you need the same settings in both flex blocks, then you can copy-paste the style or duplicate the element and place it where you need. Check this video: https://www.screencast.com/t/9HJqrbzU4 (right click on element)

Thank you!

Hello @shasankagogoi!

We can take a look at this. Contact us via email at contact@tagdiv.com and provide the following:
– wp-admin (URL and credentials)
– cpanel (URL and credentials)
– a link to this topic to identify you

Thank you!

Hello @jabanajiji!

We gladly recommend you to update the theme and the plugins to the latest update(11.4.1), so you can have access there.

Thank you!

Hello!

Select the column and set the setting “vertical align: center”: https://www.screencast.com/t/nHGcomOo
Hope that helps you!

Thank you!

Hello @Anglerson!

Force refresh the page(CTRL + SHIFT + R) or delete the cache.
Or you can access the post and select the template you’ll like from the list near the button “Edit with the TagDiv Composer” or edit the post normally and you can choose the template from there as well.

Thank you!

Hello!

Please check if you have a file which denied this action. See .htaccess deny from all here: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Delete it from any .htaccess file and it should work again.
Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Let me know the results!

Thank you!

Hello @lalaine!

First of all, please contact your hosting provider and let them know about those errors too.

Let me know the results!

Thank you!

Hello @mhariush!

In order to activate gzip, you should contact your hosting provider.
https://wordpress.org/support/topic/enable-gzip-compression-5/

Thank you!

Hello @mhariush!

Please provide more information about the issue or what you need to achieve, screenshots or a video.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @abc!

Please make sure the theme panel is saving the option Mobile + AMP and that you have both plugins installed and active: AMP & Mobile Theme.
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.

Hope that helps you!

Thank you!