Hello Louis!

We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello @aaronwongxm!

I can see the featured image too for that post. Please try to set the featured image again, clear the cache, and see the results.
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.

Hope that helps you!

Thank you!

Hello @marcorroma!

About featured audio, the fix will appear in the next update.

Thank you!

Hello!

The easiest way to translate that automatically is to change the site website from here: https://www.screencast.com/t/XudCjKYg

Thank you!

Hello Barbara!

In order to help you efficiently, please provide more information about the issue(2 examples of the difference) or what you need to achieve, screenshots or a video.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello Carl!

Unfortunately, there is no option in our theme to do this automatically. Please check this video: https://www.youtube.com/watch?v=1cnKJl2rzMs

Hope that helps you!

Thank you!

Hello @catalingeangos!

It seems that you do not use breadcrumbs on your website. If you use a cloud template, then you should edit the pages and add the element called Breadcrumbs in order to display them on pages. If you do not want breadcrumbs, then you can disable them from the theme panel also.

Thank you!

Hello @Lian!

This plugin compatibility is on our improvement list.

Thank you for the feedback and request!

Hello @jose!

Please try to set the featured image again there, and see the results. Also, you can deactivate the lightbox too.
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.

Thank you!

Hello @michaeldef!

You can change the font from the Website Manager into Default as in this video: https://www.screencast.com/t/qKlYomyzumjE
Check on every template and make the changes.

Thank you!

Hello @expos!

I’m glad that I could help you to solve the issue.

Have a wonderful day!

Hello @vikasnangia!

Make a test and put the colors the same in theme panel -> theme colors and Mobile Theme -> Theme colors. I think on some pages the AMP is not running, that’s why the colors are different.

Let me know the results!

Thank you!

Hello @vikasnangia!

No, but we will take in consideration your query.
The Standard Templates can be modified only by coding or some basic settings from the theme panel.

Thank you for understanding!

Hello @vikasnangia!

First of all, please make sure you have the latest version of the theme(11.4) and plugins.
Please make sure you select the image first, then the setting will appear: https://www.screencast.com/t/tdLbJ2Vm6z8N
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.

Thank you!

Hello @michaeldef!

In order to help you efficiently, please provide more information about the issue or what you need to achieve, screenshots or a video and your website link.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @zlobica!

For homepage, please use “Column text” and “text with title” elements which have a button called “edit content” and if you click on that button, the WP Editor will open and you can add the code there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.
The Single External Shortcode works only on single post templates. Also, you can set for this one https://prnt.sc/26gwigr in the CSS tab a margin:0 at the bottom to take off that space.

Thank you!

Hello @ikaris!

Please make sure this option is disabled: https://www.screencast.com/t/V5qBFqRCxcq7

Thank you!

Hello @shasankagogoi!

Please edit the post without thumbnail and set up the featured video again. Check also if there is a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello @motorstof!

I’m glad that you solve the issue.

Have a wonderful day!

Hello @michaeldef!

Unfortunately, we have not tested “the event calendar” plugin, so we can’t say if it will work or not. You will have to test and see. Also please note that we don’t offer support for untested plugins.

Thank you for understanding!

Hello @JJ0000 !

Please check our guides from here and from the left side:
– https://forum.tagdiv.com/ads-adsense-overview/
– https://forum.tagdiv.com/using-other-ads-non-adsense-ads/#
Please note that any change you make in the files after update will be overwritten and you have to make the changes again.

Thank you!

Hello @ikaris!

The image background can be changed from Theme panel -> Background -> Mobile menu/search background, the social networks can be edited from Theme panel -> Social Networks and the colors from here: https://www.screencast.com/t/hcRoHastuO

Thank you!

Hello @positivenewsfoundation!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/rollover-color-for-hyperlinks/

Thank you!

Hello @shasankagogoi!

Please try to set up the featured video again and put the video format as in this guide: https://forum.tagdiv.com/featured-image-or-video/
Also, set again the new logo. It is possible to be a cache issue, please deactivate the cache plugin you have and see the changes.

Thank you!

Hello Simone!

This issue could be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

Let me know the results!

Thank you!