Bettina Hello Barbara!
You can’t have a different author without to make an account to your WordPress. When you write a post you shouldn’t be log in as author, you can set the author you need from the list of authors when you edit normally the post/article.
Thank you!
Bettina Hello Barbara!
Deactivate all the cache plugins and the extra non-tagdiv ones, clear the cache from your browser and see the results. In this mood you’ll see if a plugin causes this inconvenience.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Bettina Hello @vikasnangia!
We can take a look for this and investigate why is not working for you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Bettina Hello @ekraft!
Please provide more information about the issue, screenshots or a video.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Bettina Hello Jose!
Try to modify the column width and see the results. If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Bettina Hello Barbara!
I suggest you to install a polish keyboard, so you’ll have these marks and you can put it again easily: https://www.screencast.com/t/Tp5SkC3LI
If you do not delete the marks and save, then it will remain like you need in the TagDiv Composer.
Thank you!
Bettina Bettina Hello Jose!
Smart snap is the effect to let the sticky header to appear only when you scroll up.
Please follow the video to see where you can find, build your sticky header on mobile and desktop too: https://www.screencast.com/t/l6v2Belt
Thank you!
Bettina Hello Karen!
Ok, get it. This issue has been discussed already here, please check this topic: https://forum.tagdiv.com/topic/showing-all-topics-in-mobile-theme-categories/
Add the code and should display all the categories there.
Thank you!
Bettina Hello @vivreausmic!
This will require custom work which is not covered by the support team.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you for understanding!
Bettina Hello @catalingeangos!
Yes, please check this guide, it could be more understandable:
https://forum.tagdiv.com/breadcrumbs/
Thank you!
Bettina Hello @Madalin !
1. Please try to add that code after line “# END WordPress” in .htaccess.
2. This issue has been discussed already here, please check this topic: https://forum.tagdiv.com/topic/mobile-speed-2/
3. I described here how the pop-ups works, please check: https://forum.tagdiv.com/topic/smart-pop-up-shortcode/
Thank you!
Bettina Hello @Sheraz91121!
Please make sure the issue is not from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.
Hope that helps you!
Thank you!
Bettina Hello @catalingeangos!
Yes, you use it on posts, but not on the rest of the pages. So, for cloud pages, edit the pages and add or delete the element called Breadcrumbs.
If you do not want breadcrumbs on your posts, disable the option from the theme panel.
Thank you!
Bettina Hello @iamratnesh!
We can take a look to see what happened there exactly.
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Bettina Hello @michaeldef!
The theme comes with two preset default Google Fonts: Open Sans and Roboto. These fonts are used basically in the demos and templates also. If you want to change that font, then you should apply the new font for each element. After that, it could be easy to change the font from Website Manager. Please note that from Website Manager -> Fonts you can see a analysis of all the fonts currently in use.
Thank you!
Bettina Hello @sun!
Please edit the 404 page with the TagDiv Composer and change the url link for that button into your homepage and see the results!
Thank you!
Bettina Hello @ipr33t!
Unfortunately, there is no setting to set it full width when you have boxed layout enabled.
A workaround there could be to deactivate the boxed layout, make it full width and the rest of the page you can apply some paddings on the row(CSS tab) and background color: white.
Thank you!
Bettina Hello @dimitrisv!
I understand the benefits of this kind of plugin, but we have not tested this welaunch’s plugin. I will pass this issue to our developers, so I hope we could find a way to fix this.
Thank you for understanding!
Bettina Hello @ldsdesign!
In order to help you efficiently, please provide more information about the issue or what you need to achieve, screenshots or a video and your website link.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Bettina Hello @ck419131!
In order to help you efficiently, please provide more information about the issue or what you need to achieve, screenshots or a video and your website link.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Bettina Hello Karen!
What you mean about number of boxes? Please provide more information or some screenshots, so I can help you efficiently. It seems that you use the Mobile Theme on your homepage and to customize it you have only some settings from the theme panel -> Mobile theme.
Thank you!
Bettina Hello @ekraft!
They are cropped automatically: https://forum.tagdiv.com/featured-image/ ; that’s why you can disable the thumbs you are not using. Set up your thumbs from Newspaper -> Theme panel -> Block settings -> Thumbs on modules/blocks. If you deactivate a dimension from there, next time when you will upload an image, it will not be resized to that dimension.
After changing the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/
Thank you!
Bettina Hello @desirevp!
If you use a PRO demo with cloud templates, then you can customize the header from the TagDiv Composer. You can import other templates from the Cloud Templates or build it from scratch.
For more customizations, we recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos and more theme documentation on the left side: https://forum.tagdiv.com/newspaper-theme-documentation/
Thank you!
Bettina Hello @scook!
Please use this filter too: https://www.screencast.com/t/vP4gzsPMPExZ -> https://forum.tagdiv.com/flex-block-settings-guide/
For example: if you have a category template assigned on all the categories you have ( global template), then it is very useful to use a special filter in the category page called category – current category in order to display the posts from the current category. In this mood you won’t have the same posts on each category page.
Thank you!
