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Bettina
tagDiv Staff

Hello!

Unfortunately, no. There is only the background image option from the CSS tab of the element.

Thank you!

Bettina
tagDiv Staff

Hello!

I’m glad that I could help you!

Have a nice day!

Bettina
tagDiv Staff

Hello!

Please try installing another section and then this one again. Otherwise, try dragging and dropping the whole row up.

Thank you!

Bettina
tagDiv Staff

Hello!

There seems to be a border. Check in the tagdiv Composer in the CSS tab of the element.
Make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you

I will check and try to help you as soon as possible!

Thank you!

Bettina
tagDiv Staff

Hello!

Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you

I will check and try to help you as soon as possible!

Thank you!

Bettina
tagDiv Staff

Hello!

Make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Thank you!

Bettina
tagDiv Staff

Hello!

This issue has been discussed already here; please check: https://forum.tagdiv.com/topic/ajax-error-invalid-reply-from-server-endpoint/

Thank you!

Bettina
tagDiv Staff

Hello!

Yes. Please provide more information about your issue.

Thank you!

Bettina
tagDiv Staff

Hello Bernd!

Try to set it like this: https://app.screencast.com/zZfJRXRqyiBL0

Thank you!

Bettina
tagDiv Staff

Hello!

It should interfere there somehow. Make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again. Please get in touch with your host and ask about this issue.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide your website link or an example.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Do you use any security plugins or CDN?

Thank you!

Bettina
tagDiv Staff

Hello!

It should look like this https://app.screencast.com/J77hwoSyYMi5O, right?
We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A

Thank you!

Bettina
tagDiv Staff

Hello!

Check this guide: https://forum.tagdiv.com/facebook-share/

I hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello Luigi!

I recommend you use the Duplicator plugin.

Thank you!

Bettina
tagDiv Staff

Hello!

Ok. Done.

Thank you!

Bettina
tagDiv Staff

Hello!

If you select a category as a filter and a post is assigned to that category, it should appear. If the post does not appear, there could be an offset set. Let the offset field be empty with no space or value, and see the results: https://prnt.sc/26SoUFv7QzxG -> https://www.screencast.com/t/peVbVmUDE.

If your articles have more than 1 category and the first category is displayed there.
A solution there could be to set a primary category for each article. To do this, you should edit the post normally and set the category you want displayed: https://www.screencast.com/t/W3DlctW1 ; then, the article will have the category you need there. Please note that this article will always appear with the primary category. (for 2 categories, for example)

Thank you!

Bettina
tagDiv Staff

Hello!

The limit should be 3, not 1. If you want to display those three articles, then you should add them without “-“. This sign “-” is used if you want to exclude the posts. Check in your homepage. If you want to include more posts, you should also increase the limit.
The default one is the latest, and I see that you choose Random. That means it will refresh when you refresh the page. But in your case, it is not working because you already added the order by introducing their ID.

Thank you!

Bettina
tagDiv Staff

Hello!

Check this guide: https://forum.tagdiv.com/mega-menu/

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Yes. Check this thread and make sure you set up the page in the mobile editor as explained here: https://forum.tagdiv.com/topic/issues-with-buddypress-in-mobile-theme/. We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. You can see your mobile version there and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Bettina
tagDiv Staff

Hello!

For me, it works well with the latest theme update.
Which error did you get? Please check the console as well.

Thank you!

Bettina
tagDiv Staff

Hello!

Make sure the font settings from Composer are set right for your elements. Also, the font is set in the theme panel settings. Check this guide: https://forum.tagdiv.com/font-customization/

Thank you!

Bettina
tagDiv Staff

Hello!

I tested it on my end and did not encounter this issue.
Make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic to identify you

I will check and try to help you as soon as possible!

Thank you!

Bettina
tagDiv Staff

Hello!

If you use a mega menu, you shouldn’t add any other subcategories to your menu. Please delete them from Dashboard -> Appearance -> Menus.
Check this guide: https://forum.tagdiv.com/mega-menu/

Thank you!

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