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Bettina
tagDiv Staff

Hello!

If you are referring about the flex blocks, then you should change the way of functioning. So, this means to edit the theme’s files which I do not recommend. Any change you make in the files after update will be overwritten and you have to make the changes again.
Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for understanding!

Bettina
tagDiv Staff

Hello Andrea!

I’m glad that the problem is solved now!
Maybe it was a cache issue.

Thank you!

Bettina
tagDiv Staff

Hello!

I’ve checked your website (desktop and mobile version) and the footer looks great, no extra white space.
Please provide a screenshot or a link where your footer is not working well. Also, make sure that you do not have empty space while editing with the TagDiv Composer if you use a cloud/PRO template.

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, but you can use only the Mobile Theme, so for your readers will appear that mobile theme template version.

Thank you!

Bettina
tagDiv Staff

Hello Mike!

I’m glad that I could help you.
Let me know if you need further assistance.

Have a nice weekend!

Bettina
tagDiv Staff

Hello!

In order to avoid misunderstandings, please provide more information about the issue, screenshots or a video in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

I can see that your slider on desktop and mobile is fullwidth: https://www.screencast.com/t/jvqf5BD4YWo
Did you solve your issue?

Thank you!

Bettina
tagDiv Staff

Hello!

This situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @ewc21!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/need-help-with-romania-news-pro-header/

Thank you!

Bettina
tagDiv Staff

Hello Karin!

If your settings from the theme panel are missing and you use default templates, then please make sure you have Standard pack plugin installed and active.

Thank you!

Bettina
tagDiv Staff

Hello @Sandall !

This issue has been discussed already here: https://forum.tagdiv.com/topic/i-need-help-with-my-envato-account/

Thank you!

Bettina
tagDiv Staff

Hello!

I’ve investigated some versions which have no option for that and I found a solution for this: https://i.imgur.com/6abHdZC.png -> https://i.imgur.com/bq6URgu.png
Add the code in the Live CSS and let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

In order to change the breadcrumbs font and size you need to edit the page with the TagDiv Composer, click on your breadcrumbs and you’ll find these settings: https://www.screencast.com/t/9RQi4vusP

Thank you!

Bettina
tagDiv Staff

Hello!

Edit the Resources page and make sure you have the Template:Default as you can see here: https://www.screencast.com/t/sYPmM9bm4c

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello Mike!

I just see the breadcrumbs are changing, so that’s why I said it is working well.
This is a flex block element and you need to edit the category with TagDiv Composer and change the filter: Current category in order to display the posts from the current category. Also, let the offset field empty with no space, no value : https://www.screencast.com/t/A4fx6DF2

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Yes. You should add this element in order to display your ACF field: https://www.screencast.com/t/Pr8rjrsr

Thank you!

Bettina
tagDiv Staff

Hello!

I’ve checked your post and I can see only the social share buttons: https://www.screencast.com/t/ltNKdpJj
Those are displayed in your mobile theme.
This issue has been discussed already here: https://forum.tagdiv.com/topic/it-does-not-show-top-article-like-button/
Also, I can not see any subtitle. Do you mean the caption https://www.screencast.com/t/N1iRQ2kzbv ?
There you need a CSS code in order to change the font.

Thank you!

Bettina
tagDiv Staff

Hello Daniel!

This issue has been discussed already here: https://forum.tagdiv.com/topic/how-to-remove-cumulative-layout-shift-in-connection-with-ads/

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

This issue has been already discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

In order to avoid misunderstandings, please provide more information about the issue, screenshots or a video and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Change the color from here: https://www.screencast.com/t/e9sN25nYLpa

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Please follow this video: https://www.screencast.com/t/dKCFKvah9Y

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello @Hindulive!

For the page speed, I can recommend you some solutions in order to increase the score.
Our developers are working a lot to improve the page speed in every update.
Also, to increase the page speed you can check these similar topics for more solutions:
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://developers.google.com/speed/docs/insights/v5/about
https://www.youtube.com/watch?v=tnkVapqhIHc
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, child theme support for mobile theme is not available at the moment in our theme.

Thank you for understanding!

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