Hello!

Please provide more information about what you need to achieve, screenshots or a video and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please provide a screenshot with the code from here: https://www.screencast.com/t/eIBGAc4kpV

Thank you!

Hello!

Please provide more information about what you need to achieve, screenshots or a video in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please make a test, deactivate the cache plugin, clear the cache from your browser and see the results.

Hope that helps you!

Thank you!

Hello!

I can see in your screenshot that you applied 2 filters there. Please try to let only the post IDs filter and Category filter: -All categories-.

Hope that helps you!

Thank you!

Hello!

The code for that class should be the following:


.acfpostsubtitle {
font-size: 16px;
font-style: italic;
font-weight: 300;
line-height: 24px;
color: #747474;
font-family: Cabin !important;
font-weight: 400 !important;
}


Hope that helps you!

Thank you!

Hello!

Edit the post with the TagDiv Composer and you can see those settings: https://www.screencast.com/t/K4V7ya3C45

Thank you!

Hello!

Unfortunately, we haven’t this element. But, we have different blocks which you can set them to display the date and time, the title of the posts, the category, effects/colors on hover, different filters for every page (tags,category,posts), different layouts of blocks : https://www.screencast.com/t/0h5BFtBL7Tgq

Thank you!

Hello!

For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello @havard2k !

If you use the WP Super Cache and the problem is still there, then please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

In order to avoid misunderstandings, please provide more information about the issue, screenshots or a video and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

There are no settings displayed there as other plugins.
Please check our documentation here to find out where are the settings you need:
– https://forum.tagdiv.com/how-use-tagdiv-cloud-library-templates/
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
– https://forum.tagdiv.com/the-mobile-theme/
– https://forum.tagdiv.com/the-newsletter-plugin/
– https://forum.tagdiv.com/tagdiv-opt-in-builder/
– https://forum.tagdiv.com/tagdiv-social-counter-intro/

We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Hope that helps you!

Thank you!

Hello!

Please provide more information about what you need to achieve, screenshots or a video and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

If you need that text to appear only on your posts content and you have the same cloud template assigned, then you should modify only one post and then the changes will be applied automatically on every post that have the same template.

Thank you!

Hello!

Please check our documentation about how you can update a plugin: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/ and the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/ (FTP recommended).

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Let the offset field empty with no space, no value and see the results: https://www.screencast.com/t/A4fx6DF2

If the problem is still there, then please provide more information about the issue, screenshots or a video and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you and the link of the page you saved.
Let us know and we will gladly assist you.

Thanks!

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you!

Hello!

Please unselect that page from here: https://www.screencast.com/t/UqQ4ttdeu and see the results.

Thank you!

Hello!

I’ve checked your website and it seems you haven’t the Mobile Theme plugin or AMP.

Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ ; https://forum.tagdiv.com/mobile-theme-introduction/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you’ll use Mobile theme plugin, then you can not edit the pages with TagDiv Composer.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme. The same thing for AMP plugin too. Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version. You should create the content with the Mobile Editor.

Please provide the link and a screenshot or a video, so I can help you efficiently.

Thank you!

Hello!

@great1212 We hope as soon as possible we can.
Please try to change the image size as here: https://i.imgur.com/HOjq7xq.png , save and see the results!

Thank you!

Hello!

By editing a page with TagDiv Composer you could delete elements but also the row called “Empty column”.
You could try to delete it like this: select the row, press the button delete from your keyboard, then with your mouse select “YES”.
Also you have another option too, check this: https://www.screencast.com/t/pxuOzYIIpcG

In order to add your posts from that tag in the tag page, you need to add the element called “Flex block” or “Posts Loop”. Also, add the tag created to your posts. For example, for flex block choose the filter: Current tag in order to display the posts from the current tag. Also, for the category page, you can use a flex block with the filter: Current category in order to display the posts from the current category. Please check the video: https://www.screencast.com/t/dr5rNIts72lj

Hope that helps you!

Thank you!

Hello!

You need to set up the white color for both options here because the second one is for hover: https://www.screencast.com/t/qcktueZ4C

Thank you!

Hello!

Please make sure you add that element in the content zone and not in the header: https://www.screencast.com/t/LyeSCLfep

Thank you!