Hi,
Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thanks!
Hello!
In the next update, there will be some changes regarding to your issue.
We hope Newspaper 11 will come as soon as possible.
Thank you!
Hello!
I checked all cases like that and it seems it is working pretty good.
Please try to clear your cache and try again.
Let me know the results!
Thank you!
Hello!
Unfortunately, we don’t have a tested plugin which can do this for you.
Thank you for your understanding!
Hello!
I’m glad you have managed to solve the issue.
Let me know if you need further assistance.
Have a nice day!
Hello!
If you sent an email, then someone will take a look and reply to you as soon as possible.
Please be patient!
Thank you for understanding!
Hi!
Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thanks!
Hello!
Edit that element with TagDiv Composer and you should find this setting in the Mega menu tab: https://www.screencast.com/t/B9ttPwe5qUr
Thank you!
Hello!
Please provide more information about your issue and screenshots in order to help you efficiently.
Thank you!
Hello!
Please provide more information about your issues and screenshots in order to help you efficiently.
Thank you!
Hello Bill!
Please check the answer in your own topic: https://forum.tagdiv.com/topic/displaying-custom-post-type-on-pages/
Thank you!
Hello!
Please try to add this CSS code and let me know the results:
.td-pb-span12 .alignwide {
max-width: 100vw!important;
}
Thank you!
Hello!
Our element ” Single Post Comments ” has the default style looking like this: https://www.screencast.com/t/NWu6dn9F
Please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello!
Unfortunately, this will require custom work which is not covered by the support team.
Thank you!
Hello!
Please check our guide to know how to shift from WPBakery to Composer: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
Do not forget to uninstall WPBakery because it has a conflict with Composer.
Try to do these steps also:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Let me know about your results!
Thank you!
Hello!
Please provide more information about your issue and screenshots in order to help you efficiently.
Thank you!
Hello!
You can add some custom ads in our theme to display on your website, but, unfortunately we do not have an ad manager and also a tested plugin.
We are sorry for the inconvenience!
Hello!
Unfortunately, we do not have a tested plugin for that.
We are sorry for the inconvenience!
Hello!
Yes, you are right. I also specified in my reply that the setting changes the hyperlink text color and also various other elements which use that color.
Unfortunately, in our theme there isn’t a setting only for hyperlinked text.
Thank you!
Hello!
@kkindia70 Please deactivate this plugin: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
@kmzafar This issue has been discussed already here: https://forum.tagdiv.com/topic/i-have-issue-updating-theme-it-says-you-do-not-have-access/
Please give it a try!
Hope that helps you!
Thank you!
Hello!
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If the problem is still there, then start looking for a plugin conflict, deactivate all plugins except TagDiv ones and send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Thanks!
Hello!
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and if this is possible, then they will let you know about the estimation of time and money.
The cloud templates do not have physical files on the server, instead they are saved in the database.
Thank you!
Hello!
Please check if your twitter username is correct by accessing Newspaper -> Theme panel -> Post settings -> Sharing -> Twitter username.
Let me know the results!
Thank you!
Hello!
Our product demo was built to show a potential design of a website. If you want you can use it or not. Now, the customizations and adjustments are depending on each user.
If there is a problem with our theme we will fix it in the next updates.
Thank you for understanding!